My experience with this office started of stellar - through my own fault I was over an hour late, and they saw me almost immediately anyway (and the place was super busy!). The staff was fantastic, as was my sit-down with Dr. Barr. He chatted with me a bit and then took some blood for further testing. (The lab girls were AMAZING! fun to talk to, quick and efficient, and just lovely!)
I thought it was a bit weird when he asked me to call in for my test results on Monday afternoon (this was Thursday), but okay, whatever.
Of course I forgot to call, so I called Tuesday. Dr Barr was unavailable so they asked for my info and said he would call me back. Nothing. I called Friday morning - same thing. I call again the next week, and once again "Dr Barr will call you back soon."
At this point, I'm rather freaking out, as I want to know if I have this mutation or not. I call back a *fourth time* and finally say "I don't need to hear it from Dr Barr - is there *anyone* who can give me these test results?" Finally a nurse reads the to me over the phone.
I'm seriously displeased it took me two weeks and FOUR PHONE CALLS to get these test results. It very much sullied my experience with Dr Barr. I'm not telling you not to go, but I find this highly unprofessional and frustrating. A patient should never have to work so hard to track down their own test results. Such a strong start, but what a disappointment. read more