He said that he ordered my parts and did not. I paid for service with them and my old parts are…read morestill on it. When I was driving by I noticed that he was arguing with some lady about a truck and he was refusing to move his truck. Seems really sketchy.

On a road trip and got a pretty awful puncture; no way to patch it. I was riding on my doughnut and…read moredefinitely needed a new tire. As luck would have it, air em up had a set of four barely used tires in my size and gave me a fantastic deal on them. I was also having problems with the electrical system in my car. They hooked it up to the computer and figured out it was just a loose ground wire. They didn't even charge me for that repair. I was back on the road in not more than an hour. Super friendly staff. Gary was fantastic. And they have a super cute shop dog named Buddy.

Totally bailed us out of a bad situation with a same day repair. Thanks guys. We would have been in…read moresuch a bad spot without their help

I went to this place twice, and both times I scheduled an appointment three weeks out. Each time, I…read morearrived on time first thing in the morning and dropped my car off, only to call at 4:30 p.m. (one hour before closing) and be told they had not even brought my car into the shop. I was then expected to leave my car overnight, which was a huge inconvenience, especially since all I needed was a simple oil change and front brake pads. Despite that experience, I decided to give Automotive Concepts Inc. another chance. Once again, I was told I needed to schedule an appointment. This time, I specifically asked to be scheduled on a day that was relatively empty and explained my frustration from the first visit, including having to leave my car overnight. I was assured that this would not be an issue and that they would be able to get to my car since that day was "wide open." I dropped my car off on the scheduled day first thing in the morning and did not hear back from the shop at all. I called again at 4:30 p.m., one hour before they closed, only to be told--once again--that they had not touched the car and it was still sitting where I left it. They started offering excuses, but at that point I was done hearing them. I told them not to touch the vehicle because I was not in a position to leave my car overnight again. When I arrived to pick it up, I was met with attitude. The owner slammed my keys on the counter and made a comment along the lines of "sorry, but I'm not perfect." That response was completely unprofessional. This is a business, with a receptionist and staff. At the very least, someone could have called to say they weren't going to get to the car that day so I could come pick it up, instead of tying up my entire day waiting without a vehicle. My time is money too, and it was completely wasted--twice. If you know you can't get to a customer's vehicle or don't have enough staff to keep up with the workload, don't take the car in. Unfortunately, based on my experience, I cannot recommend this shop.

My husband was a auto mechanic for well over 25 years and continues to repair just about anything…read morethat needs repair. However, he couldn't do his own front end alignment so took his truck to them. They called and said he needed a laundry list of replacement parts and that the truck was unalignable. NOT TRUE... he picked it up and checked it out himself and none of what they said needed to be replaced and was all in good shape. Further, he let them replace a front light bulb that was out and they charged $72 for a $5 bulb and a 2 minute replacement. Facebook reviews show 2 other people they did the same thing to, telling them they needed parts that didn't need replacing. WILL NOT EVER GET OUR BUSINESS AGAIN!

We lost some transmission fluid on a high Colorado pass and cautiously made our way to Monte Vista…read morelooking for a place to check our transmission. We picked Good Speed Automotive becuase their website looked professional and the staff working late on Friday afternoon lived up to that impression. They quickly worked us in, determined that we could continue on, and changed the oil for us while we still had the Airstream hooked up to the truck. Everyone was professional and helpful. Many times on Friday afternoon crews are unwilling to go out of their way, this group was still working and had a great attitude. Thank you guys (and gal) for your help and your great attitude.

This is a loser star review on Tim's Main Street Express-same owner…read more Went for an oil change and was charged $21 more than a few months ago. Even the receptionist was confused about this. Besides the long wait and the inconsistent rates, I'm afraid that the mechanics are dishonest and done harm to my car as I was told it had valve cover leaks and i had them replaced not long ago. There is no visible evidence that the car leaks oil. It hasn't before I brought it in. I voiced that it was unreasonable to charge me $21 more for the same as few months ago. They made me wait at least 20 min and then just said "this is life." Extremely unplesant experience and I wouldn't recommend anyone to go there.

Tim and Drew have been my mechanics for 30 years and have always gone above and beyond! I couldn't…read morerecommend anyone more than Tim's Transmission.

**UPDATE: Since this was my second special trip into Alamosa just for an oil change & we're leaving…read moreFriday for a road trip to California, I couldn't put it off any longer and had to wait. Once I was in, I was, again, impressed by their professionalism and attention to detail. They provide awesome service and are good about answering questions and checking for specific problems. Hope they are soon able to figure out their staffing problems and whatever else is happening that causes them to send customers away.** The one time I was actually able to get my oil changed here, I was impressed with the service and customer service. I have, since, tried to go back multiple times and each time was told that I needed to come back in 15-30 minutes. Not sure how you run a business that keeps sending customers away. Sure hope they get their situation figured out because they really were good & convenient.

Stopped in without an appointment for an oil change and was in and out in under an hour. Fair…read moreprices and great customer service.

I took my nearly brand new vehicle to discount auto glass and parts to replace a cracked…read morewindshield. Shortly after this repair my vehicle started having electrical problems. The windshield was installed incorrectly and was allowing water to leak into the cab and onto electrical harnesses causing over 12k in damages. The owner would not stand by his work.

OUTSTANDING SERVICE!!!!!!! Needed a 26 ft Uhaul last minute…read moreand they came through immediately!!! Saved us from having to drive 130 miles to go get another one because they didn't have anything close in the valley! Best guys around, will recommend to everyone I know! Thank you guys for all of your help and saving us!!!! Stormy smith

Always had great service for over 20 years at Jim's, very kind and knowledgeable and works with me…read morewell. NEVER have I had any problem or complaint with Anthony or his son. Thank you for the many years of service you have given me

I have purchased many tires from Anthony. He has the best prices and has always treated me right…read more When I needed a set of super tough tires to survive my rugged Colorado dirt roads, Anthony and his son came through for me. Before, I was having flats nearly every week. After they installed a set of 10-ply tires (E rated), the problem was solved. They also have a good selection of decent used tires for those on a budget and are always happy to work out the right solution for each customer. I'm a happy customer and Anthony will continue to be my "tire guy."

Went here early this morning because a tire on my rental SUV was leaking air and I had a long drive…read moreahead of me. They discovered a nail had punctured the tire and patched the hole. I was there for less than 30 minutes and had a lovely conversation with Charlotte at the front desk. Very friendly service, and inexpensive -- it cost a low, low $12.50.

Super place! They helped us out at the very end of the day and were very nice. If you need new…read moretires- don't hesitate!