We booked Barnyard Buddies for our daycare/summer program's end of the summer party because our go-to zoo was booked. Arrangements were made over the phone. For reference, our center is located in Detroit on a busy street and the building (that just recently became fully purchased property of our directors) is part of a strip of conjoined businesses.
When she arrived she said "please tell me you have grass somewhere." No one was aware of any environmental requirements or preferences for the animals. Like I said, we just recently gained full ownership of our building and have yet to tackle all of the changes we would like to see--especially in our outdoor space. In place of grass, she pulled out some rather grimy rugs from the trailer and laid them out for the animals.
As the animals started coming out, the children got excited which caused them to exclaim, talk loudly, and move around as a child naturally would. Before the staff could quiet them down, she tells the kids in a tone that was perceived as slightly irritated "you don't have to shout." She later made a comment about the animals "not being used to this" when the began to bump each other restlessly. After being asked what she meant, she clarified that she meant not being on grass, but in complete honesty, our initial impression was they weren't used to being in a noisy urban daycare. We might have read too deeply, but we all felt it based off of the past 20 minutes of the visit.
Eventually everything smoothed out and the children enjoyed feeding and petting the animals. Before she left, she picked up the mats and left the hay, mud, animal droppings, and fur that were on them in our children's play area.
The whole experience could have been more pleasant if we had been aware of her environmental preferences for the animals and if we were more aware of the fact that the animals were rescued. A solid layout of expectations on an accessible website could be useful. To be completely honest, we felt like we were intruding on her and the animals despite the fact the we invited them to come to our event. This was not the first time that a professional petting zoo business came to our center, but it was definitely the least fun. read more