T was amazing. At no fault of his own, he had to return to the premise multiple times for the…read moreinitial delivery but my mom was happy at the end. He also took my dads older cart back to the shop for us.

Walk on the lot they saw that I was there... Nobody approached me and asked to help then I went…read moreinside, and no one was paying attention or they were talking to one another ... not even a hello I was trying to buy a cart for my son for his birthday. I just walked off a lot.

I purchased my cart about 3 weeks ago. My wife and I really love all of nice the features. But…read moreprior to purchase, I was a little hesitant about customer service for the usual reasons, it's just hard to find. A few days after purchase my turn signals weren't canceling after a turn, my horn was intermittent, and I was given the wrong enclosure. So I called anticipating the worst, you know stall, stall , stall, and the usual not their fault. Well I extremely surprised.by some of the best customer service I've ever had. And I know customer service, because I owned service company for over 20 years. Our motto was to give a customer a reason to come back to my company. Well Ronnie the GM there went beyond the call to get it right. He sent a tech to my home, which was a pleasant surprise. Kel the tech was very courteous, and knowledgeable. He made the necessary repairs in no time. Back to the enclosure, they gave me the wrong one, but Ronnies offer was for me keep the one on the cart until the correct ones came in. At home we decided we hated the enclosure, asked for a refund and Ronnie said no problem, no questions asked. I was saying to myself am I dreaming or is this real? Offering a refund with no questions asked who does that today. I accepted the offer for a refund and decided to order the door works hinged enclosure myself. After checking with Ace Enclosures and they said they don't even make a hinged enclosure for my 2025 evolution golf cart, well damn,! Well, I called Botero back and spoke to Ronnie as he had told me earlier they did not make a hinged golf cart enclosure for my golf cart. Guess I missed that part. Anyways, Ronnie said he would get someone out Monday to do another minor repair on my cart. And since the enclosures were in, he would also install the new enclosure that I asked for a refund earlier. Thanks To Botero and Ronnie for being so patient with my concerns. I will definitely be telling friends to go see Ronnie, he went beyond the call to make me a happy and returning customer.

A brand‑new Chinese‑made golf cart I purchased less than a year ago broke down while in use. The…read moredealer offered various excuses and even lies, and the repairs took more than a month to complete. Throughout the process, they provided no updates or explanations; I had to initiate every contact myself. There was absolutely no sense of customer consideration. Based on this experience, I cannot recommend this shop at all.

Awesome team here. Nailed it from start to finish on my EZGO RXV battery replacement. MDread more

So it's 90+ degrees outside and my car won't start. I'm in Mcdonough Ga. I make it to Auto Zone in…read moreLocust Grove after getting a boost only to be told they can't change my battery because of the "stuff" covering it. Ok so now what. The manager refers me to Battery Source in Mcdonough. I get here first thing this morning. Ronald, the manager has barely put his lunch box up and willingly comes to assist. I didn't even have to come inside. What exceptional customer service. I am very pleased. And the BEST PART, it didn't take 4 hours. It's 8:40 and I'm checking out. I'll recommend everyone to come by. They sell all kinds of batteries so even if you need regular batteries for the house they have them as well.

Big O's did a great job installing my new batteries. Fast and efficient and a good competitive…read moreprice. Not cheap but a fair price. Drop off and pick up service as well.

My grandson and wife were so excited the day they got to show me the new golf cart from Big O's…read moreabout two years ago! Fast forward two years...the bumpers have all gotten completely rusted out requiring extensive repair, the suspension is rusted and the overall quality is, in a word, disappointing. Called the shop to inquire and was told, "yeah, these can get rusted but just apply some paint and it should be good to go"...not a good answer to paying almost $12,000 for a golf cart...Have had to resort to some golf cart experts that have helped repair damage I should never had to deal with from the beginning...shame on you Big O's!!

Bought a brand new E - Z - Go from Stephen, they made sure I was comfortable with any maintenance…read moreitems I need to watch upon delivery. Had a common warranted item go bad about a year later, it was fixed on the trailer within five minutes. Highly recommended.

ON Feb 14 we purchased a new 2024 Yamaha Umax 2+2 Rally from Fatboys carts. I had called and spoke…read moreto Steven and placed a deposit. Steven was patient excellent about answering all our questions prior to purchase. He was quick to respond to our emails. When we arrived at Fatboys carts we were greeted very professionally by Kevin, Dylan and Linc. This team made us feel like valued customers by listening and answering all of our questions before our purchase. Linc was super helpful getting our cart loaded and secured for our trip home. If you are in the market for a golf cart or utility vehicle I highly recommend Fatboys Carts in Athens, Ga. I would absolutely do business here again. Thank you to Steven and his staff.

The customer service here is awesome! I had a slow leak in my tire this morning and I took my cart…read morein today hoping they could fix it by the end of the day. They found the leak, patched it and I was in and out in 35 minutes. What a great customer experience! Between the owner (Frank), the service team (Dave, Jessica, the technians), and the sales team (Lee and Barry) they are all focused on you the customer and doing right for the individual not just making a buck. This place is great. Thank you and I cant wait to go cart shopping again there in a couple of years

This is the best golf cart dealership in Peachtree City; but, they know that. They have the newest…read moreand most reliable brands and most importantly they provide service. Basically, you can't go wrong buying from Golf Rider but you will pay more of premium.