After visiting a few places in Santa Ana, (for one reason or another they couldn't do the job). We stumbled upon this upholstery shop, last minute, to have a piece of furniture reconstructed. It was a brand new chair that didn't quite fit in our RV/Bus, as we would've liked. We called Barnes Upholstery on a Saturday morning and Richard was more than happy to take a look at the chair that we needed resized......Yes resized!!!! Not only does this upholstery shop do fabulous upholstery repair, but reconstruction as well. We had a chair that was 40 inches wide and needed it to be 30 inches wide. The chair looks absolutely AMAZING!! He did it in a very reasonable timeframe and the cost was just what we had expected. Richard is a very kind man and very honest!! We enjoyed working with him. When we picked up our chair, he helped us load it and even offered to take it to our home if it didn't fit in our car. He offered some rope to tie down the trunk as we did not have any. We expressed our extreme gratitude for the amazing work he had done and discussed having our driver compartment seats reupholstered in our in our RV/Bus as well. We said we would need them to be done in a week and a half because we were leaving for a trip. He said, "I would have to start them immediately because of the time frame, but I can make it work". Richard is definitely a professional and a man of his word. We were told that our chair would be done on the following Saturday after we dropped it off and it was ready on Friday. After loading the chair we made arrangements to bring in the other chairs the next day. We left his establishment and after we arrived home we realized we hadn't paid him. He never said a word to us. We had felt like we did a "dine and dash"!! What was funny was we weren't sure if we did or didn't pay because he didn't even call us! When we called him he said, "oh I figured you're just coming in tomorrow", we chuckled. To me that is just pure honesty and good faith!! Mind you we just met this man one week ago and we feel like he's one of our longtime friends. I can't say enough good things about him, his work, customer service, promptness and overall PR. Barnes Upholstery has been in business for many many years! Don't hesitate to call for an estimate and have Barnes Upholstery create the most amazing product for you!! Whether it's a piece of furniture for your home, RV, boat, car, etc. I don't think there's anything that they can't do. Thanks Richard!!! You've got some customers for life, as well as some new friends! YOU ROCK!!! In addition the chair reconstruction, we also had some specialty work done as well as the passenger recliner chair in our RV/Bus. Beautiful work!! read more