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    Barnes Crossing Ford

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    8 months ago

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    Dossett Big 4 - 2019 GMC Terrain SLT

    Dossett Big 4

    (9 reviews)

    Excellent experience working with Eric. He's a very attentive individual. He works with you , and…read moreactually listens to best assist you in your search for a vehicle. I'm VERY happy with my purchase and even happier that it wasn't a very long process. Only downside is that my vehicle has had the check engine light on since I got it. Gotta have it looked at. Used vehicles are sold as is.

    I am extremely disappointed with the service department at Dossett Big 4 in Tupel, MS regarding…read morerepairs to my 2020 GMC Sierra Denali. My truck experienced engine failure with symptoms identical to the well-known GM 6.2L engine issues affecting newer GMC models -- knocking, propulsion problems, stalling, and complete shutdown concerns. A trusted mechanic who previously worked for a GMC dealership specifically advised me to take it to a GM dealer because of the similarities to the known engine problems. After inspection, I was told my issue was somehow "different" and not covered, despite having the same symptoms. I ended up paying over $10,000 for a refurbished engine replacement. What made the experience even worse was the customer service throughout the process: * My vehicle was kept for approximately 3 weeks * I was given multiple inaccurate completion dates * No courtesy vehicle was provided despite the size of the repair bill * I was told my vehicle would be left accessible for after-hours pickup, only to arrive and find it locked behind the gate * After receiving my vehicle back, I discovered my underbody light wiring had been cut. When I contacted the dealership, they denied responsibility and then wanted to charge me additional money to repair it Overall, the communication, accountability, and customer care were extremely disappointing. After spending over $10,000, I expected significantly better treatment and professionalism. I would not recommend having your vehicle serviced at this location.

    Southland Body & Paint Shop - The crack that the OWNER put in my windshield.

    Southland Body & Paint Shop

    (14 reviews)

    If I could give this place zero stars, I would…read more DO NOT EVER GO TO SOUTHLAND BODY SHOP ON W OXFORD LOOP!!!! The plastic around my windshield that holds it in place got popped out of place from the ice storm. Today, I went to go get my oil changed at Dipstix on Jackson Avenue, where I have been going to get my oil changed all four years that i've been at Ole Miss and they have been nothing short of exceptional! So, when I was there, I asked them if they could just look at it to advise me on how to go about getting it fixed. Every employee who was working came and looked at the windshield and advised me to go to Southland body shop to get it fixed. They said that it was a simple job, and that the plastic around it just needed to be taken off and put back on correctly. I took their advice and I went. Upon arrival, everything seemed fine. I spoke to the owner, Ronnie, and I told him what the issue was and he came out there to try and fix it. He grabbed two tools, that looked like plastic ice scrapers, and began banging on my windshield with them. I expressed my concerns for the way he was going about it, because it looked sketchy. Additionally, because I was worried something like this would happen I videoed him. He assured me that he could do it, and that it would cause no harm to my windshield or car. However, he ended up cracking my windshield. I have had this car for five years and I have never cracked my windshield. When I brought it to his attention that he cracked my windshield, he said, and I quote "no good deed goes unpunished" and insisted that the crack had been there. I explained to him that I had him on video cracking my windshield, I had a picture of my windshield from last night, and that I had just left Dipstix and that they would all vouch for me. He called me a liar. I went back to Dipstix and showed them the new crack, and they all agreed that it was not there before I went to the body shop, that they said that they would never refer anybody to this place ever again, and expressed how sorry they were for sending me there. They advise me to get legal council, especially after I told them the way Ronnie spoke to me when I told him he cracked my windshield. This was so frustrating for so many reasons. But the main one is this... In my experience, when it comes to being a female and going to handle something regarding a vehicle, most male workers do not expect you to know what they're talking about. Women often are not expected to know anything about cars, and are often spoken to in the most condescending manner when dealing with male body shop workers. This was the case for me and I did not appreciate it. I just left Windshield Magician on North Lamar, and they confirmed that his manner of attempting to fix my windshield was what broke it. They were so kind and extremely sincere, and I would recommend them to anyone!!

    I went to several places to get an estimate when I banged up my car last week. Southland not only…read moregave me the cheapest estimate but also was the only body shop where the employees greeted me with a smile and gave me very helpful advice. As someone who knows very little about cars it put me at ease. Overall their service is excellent, they work quickly, and they're overwhelmingly considerate. If you're a student who is worried about budgeting when it comes to repairs on your car I definitely recommend Southland. The actual price I paid was MUCH lower than the initial estimate they gave me, which made me and my parents very happy. I definitely think Southland is my new go to spot in Oxford if I ever have car troubles!

    Barnes Crossing Ford - car_dealers - Updated May 2026

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