The only time I actually love going into a brick and mortar store is to browse the shelves in a bookstore. Barnes and Nobles has a bit of everything and you can usually find some good reads on sale. Doesn't seem to be a lot of employees working however if you find one they are quite helpful. Also, there's a small Starbucks located in the store. I do wish there was a bit more seating throughout the store. read more

Barnes & Noble - Blind Date With a Book - Newspapers & Magazines Near Me - Macon, Georgia

You really can't go wrong with Barnes & Noble. The customer service is consistently great. Everyone is always friendly, helpful, and willing to point you in the right direction or track something down. Whether I'm browsing or picking up a specific title, it's always a smooth, enjoyable visit. This visit I got a couple romance and thriller books! Be sure to sign up for their rewards program. I was able to cash in $15 in rewards to go towards my purchase. read more

Welcoming atmosphere large book selection. There's a Starbucks at this location adding to the ambiance, they do an excellent job with the coffee. My hazelnut latte was piping hot :) There's more than books to peruse which is something I love about B&N you can read or shop or both at your own pace. You can sit down and read and enjoy your beverage. There was a local author doing a book signing the day I visited. had an annual sale this day. Highly recommend this location. read more

thanks to Terrell and his team at Barnes n Noble in Macon Ga, I had a very successful book signing event. I'm a first time published author of a contemporary romance novel, Lost in Love. The store allowed me to introduce myself to readers and gain new followers. I loved the interaction with the readers, their comments and questions. Thoroughly enjoyed my afternoon at Barnes n Noble Macon Ga 5/27/23. The staff are friendly, approachable and knowledgeable. The store was well stocked, neat and orderly. Darrell Denham, author Lost in Love read more

This is a very nice bookstore. The books are very expensive, but that's basically every bookstore nowadays. The employees are kind here for the most part. There is a large section of Children's/Teens books and toys that are separated from the rest of the store, so it will be easy for your child to pick out a book. There is also a small Starbucks in this store. They serve all of Starbucks' drinks. They have different food and baked goods, though. There is one brownie with M&M's called a Blondie Blast. I've never seen it anywhere else, and it's literally the best thing ever. You really need to try it. I highly recommend this Barnes and Nobles. read more

I'm sorry but I'm not sure what time it was but we are still in town so I will have a few more days for a visit with my parents to go to the doctor for the week of June so we will have a great weekend with family and friends and family members to celebrate our birthdays together for the year and family of the best of our best friend of our family in the family and our friends and family are all excited and will have to have our best friend read more

It's a nice, clean store, the staff are nice, and it's never loud. However the organization is all over the place, the prices are steep for items not on sale, and there's no LGBT section to speak of, which I thought all B&Ns had before visiting this one. Honestly, if I can't get to a B&N in another city, I mostly come here to sit and study and browse and note down books to buy elsewhere later on. read more

I was just in Barnes &Noble I was in-line me and my 4 year old son. There was a couple ahead of us being waited on, ones the cashier was done with that couple and it was my son and my turn to check out the books I had the cashier just walkEd away without saying any thing she just walked . I said excuse me please I was standing here she still continue to walk away. read more

Books store is clean but they moved their books around and their new setting sucks. Friendly workers. My main problem here is their Starbucks. I'm usually here once or twice a month. The last 3 times I was here getting my Starbucks drinks, they ALWAYS messed up my orders! All I want is a venti caramel frappe w/extra caramel drizzle! How hard can it be to give me extra drizzle!? I'll still come here to get books but not Starbucks. read more

The people who work here are very nice and per your normal B&N it is a huge space! This is a great indoor option to come on a rainy day and the employees never make you feel unwelcome. My daughter loves to look at the toys and read the books in the kid section. She also loves the Lego table and train table. I know they do story and activities sometimes too but we have never made it here for that. read more

Called ahead to see if they had a movie, in seconds they confirmed. Went by later that evening and staff found it and checked me out in minutes. On way out remember I needed some inspirational books for our executive board. Right there and discounted. At registered mentioned I was an educatore, another discount! read more

Barnes & Noble - Newspapers & Magazines Near Me - Macon, Georgia

This location usually has a good selection of books, as well as small gifts. Convenient location in the Shoppes at River Crossings makes it easy to pop by while shopping, or grabbing a meal. It also means though that the cafe gets pretty busy so it's hard to find a place to sit during peak hours. read more

We ordered two lattes with one man in front of us in the line and a woman behind us. They man received his coffee, and the person behind the counter made our espresso for the lattes. She then spoke with her friend, the woman who ordered after us, for 10 minutes while our espresso got cold and gave her friend her coffee. After that, she went back to making our lattes, which is exceptionally gross. No one wants a latte with 10 minute old espresso. I asked for our money back. I did not have the receipt because I threw it way expecting fast, fresh coffee and not a headache. Two managers could were called for the return and 15 minutes later they still couldn't figure out how to get the refund. I asked for a $20 cerificate instead of the refund as the transaction was $10 and I had been there 30 minutes with a baby The manager said that was a ridiculous request as I only paid $10. she has obviously never heard of compensating customers for their inconveniences and poor service. I left without the refund and without the coffee. That place is disgusting. read more

I love books so obviously this place gets a high rating. The staff is always friendly and I always have a good time when I walk in there. Reserving books is as easy as going to the check out and giving them a name, number, & email. And if the book isn't in stock they get it really fast. I will gladly recommend this place to my family and friends! read more

This is for the Starbucks at the Barnes and Noble. I think they need to train their employees how not to talk to each other while a customer is still around. The one girl that was working their last night always seems stressed or is never happy. The red head guy who came into help her after he was off the clock was so rude. Why was she the only employee there. I asked for a whole cheesecake, at first I was given the excuse that it can't be broken up, after I told her that's not what we were told the last time she agreed. The lady didn't seem happy to do it but did anyways. I did tell her that she can take all the time in the world, I wasn't in any hurry. We bought more stuff including a coffee, she leaves the coffee on the counter while we were browsing around the merchandise and doesn't even say anything. The red head guy who was off duty calls asks us if the coffee was ours. My friend proceeds to tell him, maybe the girl should smile a little more. He gets offended and mutters to himself loudly. Wow. Wow. Wow. And continually does so while helping customers. Finally the girl comes out with the cheesecake, and I'm like thank you very much, she's like thank you for your patience and I'm like not problem thank you. As soon as we turn around to walk away, the two say something to each other and the guy very loudly states oh those two guys they had no patience at all and I didn't catch what else he said. This when I get pissed off and give the guy a piece of my mind. I'm a paying customer, employees shouldn't talk about us like that when I can hear them. Not even an apology from the guy. Retrain your employees for better customer service. read more