BUYER BEWARE! - This contractor does NOT follow the standard guidelines for proper electrical installations!
My parents had a motorized power screen installed over the face of their garage door just a couple weeks ago. Because no outlet was available at the point where the power screen motor was installed, he took it upon himself to poke a hole in the ceiling and run an indoor/outdoor extension cord inside the attic to power the screen motor. This installation will NOT pass an inspection when you decide to sell your home, so you will have to hire an electrician at your OWN expense when you decide to sell your home. His response to pointing out this will not pass a home inspection: "inspectors that want to charge more money for a second trip". When asked why he took the shortcut, he responded with "it is how we do things and will continue to do things", then states his contract says it requires an outlet to perform the install. He should have delayed the installation until the proper outlet was made available. I very politely gave him multiple opportunities to correct his code violations and he refused, stating that an electrician needs to perform the install if the customer wants the install completed to code standards. He certainly wasted no time in taking an elderly person's money to complete an install, knowing it is a fire risk to the customer's home by installing an extension cord in the attic. When using metal boxes, they are required to be grounded to avoid a shock hazard (and to also pass a home inspection). This was not completed properly as well, see images attached. Ground wire was NOT tied to the box. I will be bringing his code violations to attention of the HOA so he cannot perform more installations in our community any longer.
The other complaint I brought to his attention was that the motor wire was very tight against the garage door mount bracket, which has a very sharp edge and could cut the wire. Because of my code violation complaints, he also did not correct this issue either.
*Note that my complaint is with the installer, not the manufacturer of the power screen. The manufacturer was very attentive to my questions and offered to step up and try to correct this situation. read more