Our dog had not been boarded before and due to medical reasons we needed to board her for 10 days…read more When I picked her up she was happy, relaxed and had just had a bath, which I requested last minute. Aunt Tara is wonderful to work with, kind and knowledgeable. I will definitely board Bug here if needed again. Aunt Tara also sent pics. which was greatly appreciated.

We used this kennel recently and were pleased with the price and service. Friendly staff that took…read morecare and made sure our dog got plenty of exercise and love. Ones I have used in the past from moving were anywhere from $40-$60 a day. Which can get pricey quickly. They are $25 but if you use a charge card instead of cash or check you pay that 3% fee. That is common with self owned business trying to keep rates affordable.

Staff are okay. They dont say much or tell you about your pet's day. I always had to ask. Our…read morebulldog ended up with kennel cough after a few weeks of going there.

Acme creek kennels has been amazing for my dog! So helpful and extremely accommodating. They were…read morenothing but helpful as I had some issues with my travel and gave me the peace of mind that my dog was safe and cared for!

We were referred into Oakwood by a tech at a competing veterinary hospital. Specifically, we were…read moretold to ask for Dr Dana (although we have been see by all the doctors now). This is an easy review with the highest of praise - they have: 1. fantastic, caring vets; 2. friendly, knowledgable techs; 3. efficient, kind front desk staff. We worked with 3 other vets before Oakwood. Best move for our guys (Harry & Moody), best move for the wife and me. Love this group and HIGHLY recommend you check them out...your pet(s) deserve it!

I have struggled finding a vet to trust with my senior diabetic dog and have finally found I think…read moreTHE best veterinarian out there. Dr . Dana Nelson is so awesome along with her VetTech Azley. Very intelligent and personable. Makes great the contact and understands the needs of me and my dog. I have never been so impressed by any healthcare worker. She's truly the best! Our assistant Azley was amazing as well and made me feel great she remembered my dog from last visits. The 2 are a great team and I will recommend them to anyone. I have lived in TC for 5 years and owned many pets and these are my favorite providers by far. Thanks so much Oakwood!

I am having a hard time reaching this vet for record transfers. It has been 5 months, still no call…read moreback. I have called multiple times.

Dr. Bhuyan is a terrific vet, I have been using him for several years for my horses and dogs. I…read morewas able to have my dog put down at home, which was a huge blessing. He is compassionate, professional and very up to date in his knowledge. I highly recommend his services.

Val is exactly what my little pack wants in a dog walker: kind, responsible, straightforward and…read moreable to think on her feet. She came through for us for a last minute walk-mergency last month after I found Woofers on Yelp. Not only did she take our ACD-Border Collie mix for *two* runs in one day (our pooch's dream), but she also sent cute action photos and a text update so we could rest easy knowing that she was happy and taken care of.

I have been using WOOFERS ON THE RUN for about 5 years now for my German Shepherd and my Rat…read moreTerrier. We downsized from a larger home and acreage to a small house in town with a tiny yard and I thought she could keep my larger dog active and happy. The owner is VAL DIETZ, and I now depend on her for dog walking when I have work or school. And I also utilize her wonderful services for pet sitting if I have to be away from home. She is a true professional on every level, and she cares about the dogs like they are her own! She goes above and beyond and makes my dogs incredibly happy. She sends pictures of their adventures. She gets creative on what activities they do, and varies all of the fun so that my dogs pretty much just want to move in with her! Woofers and Val will make your pets SO HAPPY! Try it once and you will stick with her forever. GREAT PET COMPANY!!!

I just want to say I've been with this vet for almost 3 years now for my poodle and my cat…read more Yesterday I was very emotional due to having to drive near harbor ridge where my father lived but passed suddenly on this past Mother's Day of 2026 so I was very emotional and distressed and every single employee handled me and Simon my kitty with care as they always do. Totally going out of their way for things they didn't have to and all helping me and each other with the most kindness. I wanted to apologize again for my demeanor. I've avoided this route completely since my father's passing. Which I need to work on. It's just still fresh. Thank you ladies again for your excellent care and compassion for me & my animals. Much love ~ Jess ....

Serious concerns for all pets…read more I dropped off my senior cat at 8:30 AM for a sedated shave, but she was not seen or sedated until over 5 hours later, with no attention or monitoring during that time. Blood work taken around 11 AM showed high blood glucose, which can make sedation riskier for senior cats--another reason why this delay was dangerous. No sedation reversal was administered, and based on the records, there was no post-sedation monitoring. She was sent home too quickly, disoriented, unable to walk properly, and clearly distressed. Cats over 12 years are roughly twice as likely to suffer anesthetic complications, making proper monitoring and recovery time critical. Even 48 hours later, she was still not fully recovered. Based on this experience, I would not feel comfortable bringing any pet here and would caution other pet owners to consider this before choosing this practice.

I have reviewed Betsie River Veterinary clinic before, but I love it so much that I wanted to…read morereview them again. Dr Daly is fantastic and will do just about anything to relax your pet. The techs are wonderful and gentle. Everyone there really cares about animals and their health. I highly recommend this clinic.

Run, don't walk, to another veterinarian! Don't use this place unless you want them to file a false…read morepolice report against you for just asking for a receipt! Sounds crazy and it is but that's exactly what they did to me. I asked for 2 simple receipts for my pet insurance company to process my claims. For over a week the office manager (Amber Sibo) lied numerous times to me and my insurance company saying she had prepared the receipts and sent them. Incredibly she never did either and after more than a week of wasting my time with her remotely I went in person to get the receipts. For no reason Amber refused again to give them to me. I was able to get 2 envelopes from another employee. I assumed they contained the receipts. Wrong. Both envelopes contained reams of irrelevant documents but NO RECEIPTS! I called Susan Daly the veterinarian and she immediately prepared the receipts and sent them to me. She told me that the Amber had complained that I threatened her. That was absurd and after I gave Susanthe facts she was taken aback by Amber's behavior but not surprised since she said they had been having "other problems with Amber that [they] were working on with her." What Susan Daly concealed from me was the fact that she and Amber had called the police on me for "threatening" Amber. Susan never even bothered to get the facts from me before allowing Amber to file the false police report. When I found out about it I wrote a response to that false report to the poilice and Susan got offended and said it was "over the top" and "what was the purpose?" Seriously? It's ok for her and her office manager to refuse to give me receipts and then file a false report against me but I'm not supposed to do anything? The proper thing for her to do would have been to check with me before filing the false police report. Having failed to do that, she shld have contacted the police and retracted her false statements. But, she did neither. Even after she realized that her problematic office manager had instigated the entire problem she didn't retract her false statements and takes offense when I set the record straight about her misconduct and that of her office manager. . And in her communication to me she considers this matter over because the office manager no longer works there. That changes nothing. Her false police call still happened without her making any effort to correct the record. In my opinion this is not a business - it's a collection of misfits who take people's money and in return treat the people like criminals.

I scheduled a haircut for my 4-month-old puppy. At no point during booking was I told she does not…read moredo haircuts for puppies under 5 months. That was only mentioned once she arrived at my home, after the appointment had already been set. From the beginning of the visit, she seemed annoyed that my puppy was barking and commented that she was "loud." There was no effort to help my puppy feel comfortable or ease her into the grooming process, which is especially important for a young dog's first grooming experience. I also told her that my puppy tends to resist handling and she responded with "too bad". She proceeded to put a neck leash on her and began dragging her when she would not cooperate. I expressed concern about the use of a neck leash and the way she was being pulled, and she responded that my puppy was "fone"and that she "wouldn't strangle herself." Throughout the entire appointment, I was extremely worried about my dog's safety due to the cold, dismissive handling of a very young and anxious puppy. In addition, we were not satisfied with the result. We paid $105, and she did not provide an all over trim which was the entire purpose of booking the appointment. Based on this experience, I would not recommend this groomer. A gentle, patient approach and clear communication about services are essential when working with puppies/animals, and neither was provided here.

I don't live in the area, but I've been traveling back and forth to Traverse City since January…read moreafter both of my parents fell seriously ill just three months apart. Between caregiving, work, and constant travel, my own needs--and my pets'--have had to take a back seat. My poor Cavachon was long overdue for grooming, and after having to cancel yet another appointment with his regular groomer, I found Heather online and reached out on a whim. She responded with genuine kindness and compassion, and even stayed late on a Friday just to fit us in--knowing we wouldn't be regular clients. Not only was she incredibly accommodating, but she also did an amazing job. My pup looked (and smelled!) so much better and clearly felt great afterward. I truly can't say enough about Heather's professionalism, talent, and heart. If you live in the Traverse City area, I highly, highly recommend her!