I was hopeful to have a good experience with this person, but I did not. I am a cancer patient and requested a mobile grooming service for my Persian kitten. I requested just a basic groom, nail trim and butt shave, and within 20 minutes of her having my kitten, I received a text message from her stating that she did not think that she would have time to bathe him as I had requested. I was really put off by this, and couldn't believe that she had just left my home and within 20 minutes she's now telling me that she can't complete the services that I was going to be charged for. I told her that I wanted him bathed, and all of the services rendered that I was going to be charged for. Almost two hours later she texted me and said she was almost done, and within a few minutes after that she then brought my kitten back to my home, and after removing him from his carrier I noticed that he was still very wet. I asked her why she didn't dry him thoroughly as she had just walked him across a parking lot in January with wet hair, while exposing him to both the frigid air and to a potential illness, and her response was that she did not want to stress him further with the drying process. Honestly I couldn't believe what I heard, because her so-called "logic" made zero sense, was irresponsible, and essentially her ineptness could have jeopardized the welfare of my pet. For a basic groom I was quoted $80 to $110 dollars, which I was in agreement to pay simply for the convenience of the service, however she charged me $145 for a basic kitten groom which is potentially $60 to $80 anywhere else. She did this illegally, and changed her quoted price after a formal quote was already previously given and agreed upon, and as I was getting ready to pay her for the completed service. If I were not battling cancer right now I would take her to small claims court for this, and I can't help but wonder how many other people she has taken advantage of at the last minute after servicing their pets by changing her original quoted price. My Persian kitten was brushed daily, and well cared for. I suspect she does not have much Persian grooming experience overall, because an experienced groomer does not need 2 hours to bathe a kitten, trim their nails, shave their rear end, and provide an "incomplete" blowout. This was the worst grooming experience I have ever encountered in my life. Thankfully my kitten did not become sick because of her irresponsibility and overall disregard for his well being. Greed seems to be a motivating factor for her sadly, and I would suggest anyone to seek grooming services elsewhere. I spoke to her three times before the appointment in regards to the services that I needed for my kitten, and their cost. There is just no excuse for this. read more