UPDATE: Heidi, you were not there for any of this. I suspect you are trying to CYA yourself, but saying I was demanding signs & threatening to sue is a FLAT OUT LIE. See my FB screen shot, does it sound like it? Your statements are defamatory, you should reconsider. You have no one to blame but yourself for what happened - it's called negligent hiring. I've been a customer 2.5 yrs no issue. It's not a possibility this had EVERYTHING to do with your new employees? Don't blame the customer, so predictable. Take ownership of this. ***************************** Following a visit this week we will no longer be taking our dogs here. My only regret - I did not call the cops following actions of new employees. This visit ended with an employee's husband, a tatted up bald guy cornering me outside, coming 2 inches from my face threatening "THAT'S MY WIFE, GET THE F*&K OUT OF HERE!" I'm all of 5'1, but I won't be intimidated by these bullies. Another employee is right there when this happens. I go back inside to tell the "lead groomer." I WANT OTHER PEOPLE TO SEE THIS. I see her right through the glass door. I open the door & another male employee puts his hands on me and shoves me. Owner Heidi walks in. Husband is asked to leave. I was told husband also works here (?). I had a grooming appt for our 3 dogs. In the 2.5 years we've been here we've had great interactions with the staff we see, Amber & Heidi the owner. I heard of the potentially fatal dog outbreaks going around, including Strep Zoo. I called & asked Amber about any precautions around this, she didn't seem to know. I said 1- I might need to check when I get there for any obviously sick dogs before I drop them off (i.e., kennel cough/audibly obvious), and 2 - it would be great if you all could ask customers not to bring in their dogs if they're sick. Amber said she would talk to the owner about a sign. Great pleasant conversation. I made no demands, she made no guarantees. I get there & Amber is not there. A new tech "Nina" comes out as I'm talking with another employee & starts arguing with me in front of other customers, boasts she is a MEDICAL (her emphasis) tech, they can't make guarantees, etc. Contradicting my conversation with Amber, ANGRY & wanting to get into it. Not my intent, I ask the employee to continue our conversation outside, away from Nina. Nina comes outside. No reason for her to; it escalates. Your employees assaulting customers for asking questions about outbreak precautions - that's a liability. Several customers witnessed this, one said sorry as she was leaving. NOBODY I'M USED TO SEEING WAS THERE/IN CHARGE, AND THE PLACE WENT TO SH*T. WHOSE FAULT WAS THAT, HEIDI? As for me - never wrestle with a pig, you both get dirty and the pig likes it. You need to do better to protect the animals & your customers. My original FB post is below. read more

I had an amazing experience here at Barks and Bubbles. While their name suggests they only groom dogs, they do groom cats as well! During my first visit, there was a bit of a hiccup on my part. They require up-to-date rabies documentation, and since my cats are strictly indoors, I hadn't kept up with their vaccinations. Laura at the front desk, kindly explained that rabies shots are a must, especially in environments shared with dogs where accidental nicks could happen during grooming. I really appreciated that they turned me away with care as it showed that they prioritized the health and safety of my baby girls over simply making money. I went straight to the pet clinic afterward, got their vaccines updated, and booked a new appointment at Barks and Bubbles for the following afternoon. Laura at the front desk was incredibly patient and kind throughout the process. She didn't show any frustration when I arrived unprepared and even worked with me to reschedule. I mentioned that mornings work best for me, and to my surprise, she called later that same evening, after hours, to let me know she could move our appointment to the next morning. I truly appreciated that extra effort. Lorena, one of the groomers, was also amazing. She greeted me with such warmth and even remembered both of my cats' unique names right off the bat. She has a really kind vibe to her that just makes you feel like you can trust her with your babies. As for the grooming itself - it was flawless. Both shaves were super even, with no razor lines, and she finished both cats in just an hour and a half! Overall, I'm really grateful this business reached out to me for my Yelp cat grooming project. Their pricing is very reasonable and the service exceeded my expectations. I'll absolutely be coming back to Barks and Bubbles for all future cat grooming appointments! read more

I've been going to Barks and Bubbles for several years- from the days they were located near the gas station and sweet Roxanne was still with them. There is truly no one else I would trust with my dog. He's a sweet boy but as he's gotten older, he doesn't like his grooming appointments as much. Everyone at Barks and Bubbles has always been so patient with him, and every time, he comes home looking like truly the most handsome boy. I was nervous with the change in ownership and how that might affect our routine since new ownership usually means changes in staff etc. All the same staff has remained, except we lost one of our favorite groomers to a move. She had warned me months before the new ownership that she was moving and introduced me to several other groomers who continue to take the best care of my dog. The salon also went through a major facelift and is now so pleasant to enter! The new owner has been there a few times my boy has gone, and has been so sweet. I also very much appreciate how speedy they are! I can usually pick him up within a few hours which helps my anxiety as well. I've been a loyal customer for 10+ years and am even more pleased with the new ownership! read more

I'm I've been a loyal customer at this dog grooming place for a while now, and it has its strengths. The staff is incredibly friendly and accommodating when it comes to scheduling, which is a big plus for busy pet owners like me. While the grooming results can be hit or miss, with occasional oversights like missed mats under my husky's belly, overall, they do a decent job. However, there was an unfortunate incident where they forgot to trim my dog's nails, causing some discomfort. Attention to detail could be improved for the price paid. Despite these minor setbacks, I continue to appreciate the convenience of this place, its proximity to my home, and the flexibility they offer. The staff's friendliness adds to the positive experience, making it a good option for dog grooming overall. In summary, this dog grooming place provides a convenient and friendly experience, although there is room for improvement in terms of attention to detail. With a little extra care, it has the potential to be a top-notch destination for pet owners seeking both convenience and a warm atmosphere. read more

I give them one star because the third visit for my babies was hell for them. They brought a new groomer on board and without asking me put her on my dogs. My one dog, she cut him so close that she cut him up on his scrottum sack. Poor thing was not the same for a good week. And they never said anything to me just let me pick my dog up pay them and be on my way. I didn't realize he had been hurt until about a day or two later. The next day took my other doggy to them and the same groomer clipped his nail too far down. So without any apology, they tell me that they put some "stop bleed" on it and I'd better be sure and keep him from licking it or he'll start the bleeding again. The groomer's name is Courtney. She is so callous and cold that i can't understand how in the h*** is she working in someone's shop. I would have appreciated if they did not use my dogs as her "lab rats". She's awful. Never going back there again. My dogs are too precious for their sorry service. Animal cruelty is what i call it. And I'm not fooled by their photo with the black lady. They are prejudice. read more

The overall grooming service was great, my little Jax looked adorable. I would give 5 stars but... my first encounter was the initial phone call to discuss pricing and what I wanted done on my dog. The first person I talked to had no idea what services were offered and told me I couldn't bring my dog in because he was too little (13 weeks, already has rabies shot). I called back again and spoke to someone else and she was very sweet and answered all of my questions and said I could bring Jax in. When I arrived, I was greeted by a grumpy teenager wearing a hoodie and some basketball shorts acting like he hated the fact that he was there. That didn't really make me feel like I was dropping my dog off at a friendly place. When the groomer came out, I felt better about leaving Jax there to get groomed. They did a really good job grooming him, I just think customer service needs to be explained to the kid who was checking people in. I will be bringing my dog back! read more

I've taken Molly there three times, the first time was amazing and I was referred by someone else with a labradoodle. Now when I get her back she has the top of her snout shaved and around her eyes and she looks like an old dog. When I take her in I always say I want the teddy bear cut because she is normally extremely fluffy and soft. Last time I took her I got her back with super long ears and a weird very short cut. After talking directly to the groomer. This time I got her back and again she looks like an old dog and she's actually super super cute. They always cut her very short on her face and I don't understand it. Her face eats and head should be rounded and instead her ears are long snout shaved and had a goatee. I know some people like that but I've repeatedly asked for the teddy bear and I've even shown them pictures. If they don't know how why don't they just say that? I've seen them do the cut on other dogs and I always get her back like that. read more

We have been going to Barks and Bubbles for years, and have always been thrilled with their work. We even went through two other grooming businesses before finally finding them, and we are forever grateful. The amazing thing is, they keep getting better and better. Unfortunately one of our dogs, Balto, got very matted before his most recent appointment. Our groomer Melissa took great care of both dogs and got them looking amazing. Both dogs were so happy and well-adjusted when we got them home so I can tell she made sure both dogs had a great experience with her while she did an amazing job getting them looking shiny and tidy for summer. They even got adorable little ties! I can't thank Melissa enough, and I would recommend her to anyone. The rest of the staff is great as well. They were very responsive and involved. read more

The BEST grooming business in town! Special shout out to Rick (amazing groomer!), Charles (front desk), and Hiedi (owner) for having the most pleasant, caring, pet-loving, grooming shop! We have followed Rick for more than ten years. There is no better groomer in Las Vegas. He, along with everyone else at this shop, are so very professional, yet they are still very careful and loving toward our two rescue dogs, Frankie and Daisy. Hiedi and Charles are always accommodating, and will work with you to find a time that is convenient for you to bring your pets in, even considering customer "traffic" (noise level in the shop), etc. After each grooming experience, our two dog's self esteem goes through the roof! Their prices are perfect as well! We will never, ever go anywhere else! read more

My Mom and I have been taking our dogs here for almost 2 years now. Found this place because it was close to my home. After the first visit we were hooked. Absolutely LOVE Charles, he is just the sweetest man. Whenever we have a question about the care or health of our dogs they always give great sound advice. Love the fact that they remember our dogs names and greet them warmly every time we go there. We have a German Shepherd/Basset Hound mix and when she moved here from Idaho she was having a rough time because of her thick coat. After they get done grooming her she looks (and acts) like a puppy again. Wouldn't even consider taking them anywhere else. Thanks Barks and Bubbles! read more

I can't recommend Autumn at Barks & Bubbles enough! She's been amazing with my dogs, Bruno and Bella. They adore her, and I always feel completely at ease leaving them in her care. She's warm, friendly, and truly understands how much my pups mean to me. The whole experience is smooth. Clean shop, welcoming staff, and a quick in-and-out process. Autumn does it all--haircuts, baths, nail trims, and even teeth brushing--and my dogs always come back looking and smelling fantastic. If you want a caring, reliable groomer, Autumn is the one. Plus, the location is convenient with plenty of parking. Highly recommend! read more

It's not easy finding cat groomers, much less ones your cat actually likes. Barks and Bubbles has done a wonderful job with my Persians. They don't appear stressed at all when they come home and come home looking amazing every time. I have referred it to several friends and everyone has been very pleased with their experiences. I am suprised by the negative reviews regarding pricing. I find it to be very comparable to previous salons I have gone to but with a much nicer environment and superior service. read more