Emily and the staff are amazing, since we moved back and we buy all of our special order food from…read morethem. Their customer service is over the top and always so nice. It is nice to know there are still companies that go above and beyond. Thank you to all

Staff was so friendly. This place is like a novelty specialty dog store. I picked up my dog's…read moreChristmas toy and got him his own little pastry.

Heard about the self-service dog washing they offer here from a friend, I was shocked in the best…read moreway possible. Staff at the cashier's were super friendly & walked me through what to expect since this was my first time. The self-serve grooming area was exceptionally clean! They have 2 larger doggy baths and 1 smaller elevated doggy bath. They provide shampoos, water hose, unlimited towels and the hair dryer. 10/10!

Great grooming! Pay for what you need as add ons. Love Kay's special care for our girlread more

I'm so glad there is a pet store that is near by. After I do my grocery shopping I can stop by and…read morepick up some treats for my dog and some live crickets for my lizard. The staff is always very nice and greet you at the door. Their prices might be a bit higher than the other pet stores, but you can't beat the convenience. Hope they will stick around for a long time.

The dog bone they recommended is still being eaten by the pups! Know that's a value for my big pups!read more

5/5 Atmosphere - Immediately upon entry, I was greeted with a hearty "Welcome In" and welcomed is…read moreexactly how I felt during the entire visit. The shop is well organized and very clean. It is easy to navigate to find the items on your wishlist and maybe a little something extra, too. 5/5 Selection - I was delighted to find a big selection of freshwater plants including healthy looking Christmas and Taiwan moss. There are two huge tanks containing loads of Val, Crypts, Anubias, etc. Take your time and find the plant you want in the size that works best for your tank. Now on to the fish... I literally had to stop myself and express some control. I was shopping for colorful guppies and found just that. They had some amazing choices and today I opted for a mix including Metallic Blue and Red Head Tuxedo Guppies. All of the tanks were very clean and most importantly, the livestock looked super healthy! This is a no cash establishment so be sure to bring your credit or debit card. And sign up for the mailing list to be notified of specials as well.

I can't say enough wonderful things about this shop! I'm so thankful I discovered them because the…read morecustomer service is outstanding! They actually care, don't make you feel rushed , are so kind & go over everything with you and they sell extremely healthy fish and shrimp! Not to mention their plant game is wonderful! I've purchased Panda Cory's and Bloody Mary shrimp from them so far, as well As my UNS aquarium.. everything is perfect and happy! I'm definitely a customer for life! :)

Staff are friendly and helpful Always greet me with a…read morewelcome Vey helpful with the products

This is a good store, not all locations are good (Bulverde Rd, is not good) .. also I have good…read moreexperience with Austin Hwy too.

Literally only dog and cat stuff. No fish or small animal sections at all. Definitely not worth the…read morestop

Christina got my 90 lb dog Kodak and I set up for a full self service dog bath. I'm so thankful…read morethey stayed open to assist me I came in a quieter til close and they still assisted I'm very thankful and service was friendly and helpful highly recommend Only $20 and I stopped on way out to buy grain free peanut butter biscuit's for dogs

This was a quick visit. In and out. "Ash" was the cashier. She was very polite. I purchased a…read moresmall bag of "Nulo" dog kibble. I'm trying to cut cost but also not trying to go all in on a brand that my dog hadn't had yet. Ash asked me about it and I told her this is gonna be the first for my dog. I asked Ash if PetSmart carried any kind of portable bath station. Alas, Ash told me that they do not carry such a thing, but she did give me some advice on some other options. Short visit but it was enough to help me forget that I was running an errand.

It's Charlie Blu, the Aussie again, giving my PSA to all my 4 legged furry friends, if you are new…read moreto your forever home, go to this Petsmart on 281, for your puppy training classes. A few months ago, when I was just a tiny 4 month old pup, my parents brought me here for some basic training and it couldn't have worked out any better. You see, I was extremely shy to people and other doggies back then. My dad entered me into the basic class instead of the initial puppy class, because he saw my potential. I just needed to be with some older dogs and it worked. After my 2nd class, I was already coming out of my shell and started to play with the other doggies. By the time graduation came in week 6, I was already the top performer, or at least that is what my mum said. I quickly realized that the classes were for my parents as much as for me. We figured out how to communicate including the basic sit, down, come, leave it and walking on a leash without pulling for starters. The best thing about the classes are that you can get endless treats. Once you figure this out, doing tricks for my humans is not only fun, but tasty, too. Trainers are good, have great patience and offer makeup classes if a conflict arises. Add in the fact that the store has a wide variety of food and snacks and it became the highlight of my week. Come in and try it, and if you are on your best behavior, you might even walk away with a fluffy toy like my yellow chicken. It's great for tossing around during my nightly zoomies.

They were very careful with our elderly doggy who has bad hips. Both doggies looked adorable! And…read morethey were looking rough! they did a fantastic job and our puppies weren't distressed or upset when we picked them up. No nick or other issues.

The entire experience is great and you can tell they are genuine dog lovers. Been going for years…read moreand never had a bad experience Madison specifically has always taken great care of my dog. She listens to every request and you can tell your dog is cared for unlike other places where my dog was very stressed and thirsty by the time I get him. Here, he's always happy

We came in just to look around . The owner was very friendly and informative. If you have a tank…read morethey have all the things you could need here.

An absolute dream, they really do "have it all!" Super knowledgeable, family owned, 5 star service…read morein every way. They've got everything you need with reasonable prices and a ton of experience. The exterior is deceiving; I love the large inside layout, walking around this place makes me feel fintastic! They're also opening an extension for dogs and cats in the same area soon and I'm so excited!