I have been going to SW Care for over twenty years and have always felt my care and Providers were…read moretop-notch. They are responsive, caring, informed and on time (a biggie). Love the Harkle Pharmacy, they always answer the phone and fill prescriptions really fast. I've had four NP's in this time, all outstanding. Don't know where I would go if I didn't have SW Care. They are a blessing in my life.

Southwest Care is the most incompetent medical facility I've dealt with in NM and that says a lot!…read moreOne of their doctor's requested a genetic blood test for me, which I had, and also which SWC didn't get prior approval. I received a bill for $850, that eventually went to collections, because SWC wouldn't submit the required paperwork to BlueCross. This went on for nearly a year and the office manager/billing guy, Leo, was completely useless. In fact, at some point I realized he was vindictive and purposefully not submitting the documents. Staff in the office warned me about him and said he could easily solve my case by sending in a preauthorization form. They said he's mean spirited, vengeful, and inept, and the staff are afraid of him because he has some ownership in the practice?! In the end I was able to get BC to pay for the test but the extended hassles I went through, unprofessional behavior, vindictiveness, and incompetence of this organization should not be tolerated by their board.

Here is what I wrote, in response to an article online, complaining about doctors. I said it, I…read moremeant it and I will say it here! I have an AWESOME doctor! Gloria Ruiz in Santa Fe. She listens to me, we speak to each other as colleagues. When I ask questions, she answers me AND on one occasion told me she did not know about something but that she would RESEARCH it and get back to me... and she did! We operate on a platform of mutual respect. She is a caring professional and she knows that I am a responsible patient. When she prescribes something, I ask her what is it? Why do I need it? Will it interact with other medications? How do I help it to work correctly? We are partners with the same goal in mind, my health. That is the way it SHOULD be.

The woman who answers the phone to set up appointments is very rude and difficult to deal with…read more It's as though she's trying to discourage anyone from trying to make an appointment! They need to re-think their office staff!

This doctor is incredible. It shows in his staff, his office and everything else. He is extremely…read morebusy but he never makes you feel rushed or feel like you aren't worthwhile. He is excellent. His front staff and nurse and everyone else are above par. I cannot speak highly enough of Sussman and his staff.

Dr. Levin should retire. His first impression he tries to give is…read more as gentle, quiet, and attentive. He is a very opinionated, arrogant, mentally disjointed person who does not have the temperament to truly listen, without personal judgement and agenda, and will boot you out the door if you do not measure up to his personal needs and personal belief system. Run as fast as you can away from this weird place!!!

Chris W. Dr. Levin is an outstanding physician. He has been…read moremy primary care Dr. since the late 1990's. His close attention to my health, and the tests that he routinely runs, literally saved my life. He discovered an incurable form of cancer so early that effective treatment has allowed a remission. That was 18 years ago. He continues to monitor my general health and has shown a deft ability to blend holistic approaches with traditional treatment. There is no 'great American medicine show' just sound and competent treatment.

They will drop you without a direct conversation. Even if you are a senior citizen suffering with…read morea disease.

Dr. Brown at Internal Medical Specialists should fire Antoinette and all support staff for their…read morehorrible customer service skills. 8 phone calls, 3 emails - no return call. Horrible, horrible.

It's 2026 and I agree with all the same negative complaints from prior reviews. If the office does…read morecall back to review negative tests, it's the office staff passing on recommendations. No follow up from the doctor or NP. You can get referrals and scripts, however sometimes they don't get sent from the front office correctly. I always have to follow up on most everything.

The doctor is a very pleasant person and good listener. HOWEVER,…read moreyou cannot see her any longer - you see her assistant. The front desk personnel is the worst of straight-laced, tight-lipped, cold retirees, or young locals who basically are too busy to give a warm greeting and listen to the patient. I would run from this practice as you will NOT get the genuine, care and support you need and deserve.

We have been his patients for several years and appreciate his knowledge and caring. He is a great…read moredoctor.

The most horrible experience I have ever had at a dr. Office. He never listened to what I was…read moretrying to say and was just totally deaf of anything I had to say. He was too interested in paddling my bill to Medicare

Sometimes it is hard to find a physican you trust. It is even harder when you are seeking one for…read moreyour children or your parents. Both require a special medical bedside manner. Dr. Charles Riley and his wife, Dr. Elizabeth Riley, Internal Medicine physicians, cared for my parents for many years. They were kind, patient and knowledgeable about health care issues of the elderly. I don't think we could have received better or more thoughtful care anywhere else in the country.

I hope this man is not practicing any longer. My mom died because he was the worst doctor ever. She…read morewas in renal failure in the hospital and he told us he would not approve Hospice because she could live another 6 months. After much screaming at him and with the help of social services, we got my mom hospice. My promise to my mother was to get her home, on morphine and she would die with a smile on her face. Got her home and she died LESS THAN 24 HOURS afterwards - on morphine, in her beloved home and right as she let out her last breath she looked at me and SMILED! I hate Dr. Riley - he made her suffer in the hospital for 3 long weeks. I hope he's gone out of business and to hell.