This is my second review for Happy Pets, just to say more nice things! Natalia is extremely…read moreprofessional and accommodating. I can finally relax during my time away knowing that my cats will be in the best hands. Natalia is very well experienced with pet care, she cared for my cat who was treated for cancer and needed medicine twice a day with no problems. She is extremely thorough during her first visit, taking notes of everything. She will send the best email updates, also very detailed with a run down of what her visit was like. Also - SHE IS THE BEST AMATEUR PET PHOTOGRAPHER! I'd give her 100 starts if I could! Best sitter - highly recommend

Absolutely amazing. We were here from Los Angeles and enlisted the help of the wonderful Natalia…read moreand Alex to look after our Jack Russell while we took our four year old daughter to some shows. Figaro probably saw more of NYC than we did with Alex and Natalia taking him for frequent walks. He had a great time and was very well looked after and I am a worrying mom who is not easily pleased. But they EXCEEDED my expectations. Highly recommend them (and wish they would come to LA ). All photos taken and sent to me by Happy Pets to ease a worrying Mommy's mind. Very thoughtful!

This is a great find on the UESide that's got a super grooming team and you're care and concern for…read moremy blind senior terrier was super appreciated! Mister man looks like his handsome self

I have been taking my dog, Lily, here since they opened... and now I have two dogs that go to see…read moreRoger and the gang! They're both pretty shy and take a while to warm up to new people... but they don't hesitate or break stride when walking into Puppy Tale Lodge! They prance right in, which eases my mind and tells me just how kindly they are treated. And they have never ever gotten anything but fantastic haircuts. They even seem kind of proud when they leave! They smell amazing, too. I could not recommend them more highly. And Lily and Muffy do, too!

We were recently recommended Pawfessional Pet Care from a friend who has been using them for almost…read more10rs! We've been lucky to never need iut sourced care for our Frankie until now. We were so impressed and at total ease with the love and care John gave our Frank. And Frank just loves him! His prices are great and John has a comforting report with pets. We will definitely use Him as our go to care when needed!

He is such a professional! I've used his services twice for my cats and I've never had any doubts…read moreabout their safety, food, or litter box! He spent time in my home to make sure they were ok and not alone. He sent pictures before and after of their bowls and box each visit. And even some of the head scratches and leg rubs! My shy kitties made a new friends and trust him just as I do. He is a wonderful person that loves animals and they sense it too. I will continue with his services any time I need to be on an extended trip. Thanks John

Fabulous family run doggy day care and boarding! There are not many people I would trust to watch…read moremy dog, Ruby, but Joel and team are my first choice (even over my friends and family!). Ruby has been going to daycare here for over 6 months and absolutely loves it. She also boards (and I feel strange calling it boarding) with Joel and his family -- in their home -- when I need to go out of town. Ruby knows the moment we turn onto 7th Ave that's she's going to City Tails and her tail starts wagging and she literally takes off, pulling me to Leroy street. From Ruby's excitement and my own interactions, it's clear that everyone that works at City Tails is incredibly friendly and truly cares about the dogs. Joel is also really flexible -- need to change your drop off / pick up time last minute? Need to head out of town last minute? Change of plans and don't need doggy day care that day? It's NEVER an issue!!! Oh, and Ruby always comes home exhausted! I honestly don't know what I would do without City Tails as part of Ruby's village!

It's like leaving your dog with your family!…read more I've been to 5 different daycares in the city and CityTails is by far the best in terms of customer service, reliability, cleanliness and their genuine love of dogs. My dog is always soo excited to go to that place and I feel comfortable knowing I'm leaving her in the best care! The dogs are well taken care of, always monitored and given a lot of attention throughout the day. 10/10 would recommend.

Happy Dogs on 23rd and 1st has been such a great find for us. My dog Simon absolutely loves it…read morethere. The moment he realizes we're heading that way he practically drags me to the door, tail going the whole time. The staff are wonderful with the dogs and it's clear they really care about making sure everyone is safe, engaged, and having fun. Simon always comes home happy and completely exhausted, which is the best sign of a good daycare day.

Our dog really enjoys going. Clean space and attentive staff. Good communication and websiteread more

Just updating my review to say that the uptown location (UWS) is just as fantastic as the downtown…read morelocation in FiDi. The staff at both places are some of the kindest, friendliest people I've ever met, and I continue to love how much they clearly love all the dogs that come there.

I'm writing this review months after the experience because I wanted to see whether the effects…read morewould resolve and unfortunately they haven't. When my puppy was around 4-5 months old, I brought her to the FiDi location for a nail trim. I explained that she was a puppy and I wanted to slowly get her accustomed to grooming and ease her into it. I explained she doesn't do well when wired and asked that she be allowed to play with the other puppies first so she could exhaust some energy. That request was dismissed by the groomer and he took her out of my hands and brought her far into the back grooming area, completely out of sight. He didn't respond to anything I said and the receptionist intervened explaining he'll try. When he took her back to the grooming room, I could not see her or communicate that I wanted the service to stop. While she was back there, I could hear her barking, and her cries were screeching. I assumed the groomer would stop if she was that distressed, but instead the nail trim proceeded. She was returned to me with a small scratch on her face, frantic and trying to hide. The actual groomer didn't even bother to discuss what happened. I was then told by the receptionist that she may be too "difficult to groom" and should probably only be groomed at home, which felt inappropriate given that the service had continued despite her visible distress. This experience was traumatic not only for my puppy, but for me as a new puppy owner. Watching a very young dog in clear distress, feeling unheard, and having no ability to intervene was extremely upsetting. What's important to note is that she is now regularly groomed elsewhere and does exceptionally well. At her current groomer, she is calm, cooperative, and often falls asleep on the table. She is clearly capable of being groomed gently and appropriately. However, since this experience, she continues to struggle specifically with having her paws touched, something she did not have an issue with beforehand. I'm sharing this not out of spite, but out of concern. If a puppy is this distressed, the service should stop , not be forced. I hope this feedback encourages better judgment and handling so other young dogs, and their owners, don't have to go through the same experience.

My 4 month old had a blast playing with her buddies here. Wanted to pull back in after we left…read more This is definitely the place!

Amazing customer service. Professional pet care. Absolutely fantastic place for your beloved dogs.read more

Easy booking and great communication. Thanks John! Boarders were lovely and accommodating. Stayed…read morein touch the entire time so we could vacation worry-free. Location was super convenient.

I'm very disappointed by Kitty in NY (the "agency" ), specifically their caregiver, Jody R., for…read morethe lack of accountability, negligence of care and poor communication. I would not recommend Jody or this service to anyone. For context, I was overseas visiting my family over the holidays and just picked up my Maine Coon. My cat's fur absolutely reeked of smoke. He's a long haired cat and upon return, was also severely matted. Two months prior, I had met Jody for an initial, in-person meet and greet to manage communication and care expectations for cat boarding. Detailed care and communication parameters were established in the onset, baked into the contract, signed by all parties so everyone was on the same page. There were no "mismatch" of communication or care expectations. Fast forward to today, not once was it disclosed that someone in her household smoked. I also gave Jody very specific care instructions, that my long haired cat had to be brushed everyday. Ultimately my cat came back in a state of severe discomfort from the pulling of the matting on his skin. Jody also did not provide clean, filtered water on a daily basis. I had to follow up with her multiple times, before she finally disclosed her filter wasn't working for days. To anyone reading this, how are these actions not negligent by the caregiver? Would you consider this a safe and risk-free environment when your cat comes home reeking of smoke? Isn't this / borderline animal abuse? It was also baked into our contract that Jody was suppose to provide daily updates, considering I was going to be overseas for 19 days. When I would ask her about how my cat is doing, she would basically tell me to "shut up" and stop sending her texts. Isn't she getting paid / part of her responsibility as a cat sitter to provide daily updates? I've also addressed these issues directly with John W. at the agency. John chalked it up with the "we are sorry" and doesn't do anything about it. I pressed him further on my concerns for my cat's wellbeing, so John finally offered to find a new caregiver. I made the ultimate decision to not move my cat to a new caregiver due to 1. how stressful it is for cats to acclimatize to another new environment and 2. the agency's track record doesn't give me any confidence to go through the whole vetting process again on providing a new, actually responsible caregiver. What if they're another Jody? and 3. I will take matters into my own hands and come back early to rescue my cat from negligence. All of my friends / family were also out of town over the holidays, so I couldn't ask them to look after my cat. All I wanted was to make sure my cat was in a safe and stable environment. This was not a "personal choice." In fact, I would be an irresponsible pet parent if I did nothing/ did not fly back early to rescue my cat from a negligent caregiver. End of the day, if Jody was actually a responsible caregiver, there would be no reason for me to return early. Kitty in NY failed to mention below that in the onset, they did not offer any reimbursements. I had to draw the boundary, walk them through the math / rationale before they finally agreed to submit the correct remittance. Reimbursement was certainly not a voluntary option offered by them as they made it seem. There were no detailed background checks done on Jody either, as the agency stated they would on their caregivers. For instance, Jody is currently not a social worker as outlined in the agency's profile of her. She's a full time dog walker. This was a red flag for me in the beginning so I asked John for referrals on Jody. He could only summon one referral, who gave one positive review on Jody. Where are the other proofs / reviews of Jody's "years of excellent service" and "positive client feedback" as the agency claims? If she is so good at her job, what does the agency have to hide? For anyone who engages Kitty in NY in the future, please beware that if you take the gamble and land yourself with someone negligent, I've given you a preview of what will happen and the agency's lack of accountability and transparency. Whoever lands Jody for future dog walking or cat sitting service, you have been warned to stay away. Who knows how she treats your pets behind closed doors....

I reached out to this company at the very last minute after another boarding service turned out to…read morebe terrible, and this woman came through immediately. I'd give her 10 stars for her outstanding customer service, quick response, and genuine professionalism. She was friendly, understanding, and truly runs her business with care.

Evelyn from Little Animal put me in touch with the most amazing Guinea pig sitter Nay. Our Guinea…read morepigs spent 2 weeks this summer in her care which included imaginative habitats, fresh veggies, monitoring of their health, and loads of TLC. Oh and she texted me videos of the ladies enjoying themselves -- eating hay, exploring, and devouring veggies! I don't think either of my ladies was interested in leaving their vacation spa when we came to pick them up. Then, I recently brought the pigs back for a few days -- One of my ladies was sick and Nay identified what she needed and gave her extras support that was so amazing that I just didn't know how to thank her. The ideas about habitat set up, which foods and water bottles work best, and so much more was learned from Nay. She a truly lovely person and I wouldn't hesitate trusting her with any small pet.

I waited a while before I left this review because I'm very picky about my dog and where he stays…read morewhen I'm not around to care for him. With that being said, I'm VERY happy with paws & Recs and the care that they provide for my baby while I'm away. He's been a total of 3 times and I am happy when he's there. Here are the pros: - SUPER spacious!!! I loveeeee the amount of room that there is for the dogs to run and play all day long including the back yard area. - They do really nice things for the dogs such as pool days when the weather is super hot. - My baby always comes back in a great mood and exhausted! He gets so much exercise and mental stimulation during the day. - You can get updates on how your dig is doing during the day by reaching out to Jenny or checking their Instagram stories. This makes me so happy as they regularly update their daily activities. - Lots of treats and water for the dogs during the day. - Staff informs you of their day at pick up :) You can tell they really care about your dog. - They have extended care hours if requested for reasonable pricing. - Super organized with cubbies for your dogs belongings so no mix ups there I highly recommend and we'll be back!

Paws & Rec has been so wonderful to work with! They were recommended by my veterinarian who also…read moreuses their service for her dogs. What I love about Paws & Rec is that they pickup the dogs for a full two hours. Your dog gets experience walking with their "pack" and makes other doggy friends they'll see consistently. They get a ton of off leash time in one of the various dog runs in the area. On each walk, they'll sometimes visit up to 3 different parks. Jenny was very easy to work with and setup a meet and greet with Jeffrey (my 4month old Goldendoodle) and her son Christian. My walker, Stan, is SO professional and awesome. He updates his Instagram with photos and an insta story during every walk so you can see footage of your baby running around and playing. It's awesome! During Jeffrey's first walk, we had a mini crisis with a faulty apartment key (my fault). Jenny and Stan were super professional, and brought Jeffrey to a nearby Paws & Rec sitter's house until I could run from work to pick him up. I was so thankful Jeffrey was in safe hands! They didn't even charge me for all their extra effort. I really couldn't recommend Paws & Rec more. Super professional, reliable, and trustworthy. *They also offer full day field trips to doggy friendly destinations!