The best dog/pet sitter ever! If there were a ten star she…read morewould definitely get that from me!thank you stephanie

We were in a really tight spot - we were scheduled to go to Italy for a week, and one of our cats…read morehad just gotten quite ill and would need medication twice daily, which we felt would be too much to ask of a friend to try to administer. We got Stephanie's contact info from our vet, for whom she worked before starting her business. She got right back to me on the same day and asked to come over and meet the cats and get to know the layout of our apartment, which put me very much at ease. She recognizes that every pet is different, and it's important to get to know them and learn about them from their owners before trying to take care of them. She was also very respectful of our cats' behavior and didn't try to pressure them into interacting, and was familiar enough with the medications she'd be administering to recognize when it would be better to skip a dose than to freak out our sick cat further. By the end of the week, he was feeling MUCH better and had even come out for playtime, and our shyer cat - who comes out for almost nobody except us - had come out to visit and play as well! I can say all of this because she left us detailed, twice-daily notes as to her visits, and responded to texts as well (even with a six-hour time difference). When we got back, they were both bright-eyed and bushy-tailed and happy to see us, which tells me that they were glad to have her around. If we go out of town for a similar length of time (or even shorter, potentially), we will absolutely be asking Stephanie to take care of them again. Her pricing structure was also very reasonable (especially for the care we needed), and she broke down each and every cost for us before we signed the contract. I would absolutely recommend her to any and all anxious pet parents who are leaving town, or even if you just need somebody who's great with animals to look in on your furry friends and make sure they're fed and watered and happy. Stephanie was fantastic!

Excellent daycare. I know my pup is having the time of her life when she can't be with me. I love…read morethat they are cage free.

Burned my golden retriever on his legs. Thought it was a fluke and took him again only to have it…read morehappen again!

Groomer is rude and condescending! I've been a previous customer and a great tipper and she can't…read morefind 10 minutes to trim my dogs nails! Nothing special here! Horrible service!

My first experience at animal images;;;I have a shih tzu and my mom has a yorkie and we were both…read morevery pleased on how they both looked;very professional family oriented places...will defiantly be back for there 6 week maintenance grooming

Krystl was very professional when it came to dealing with my mini aussie-doodle "Boh"…read more She was able to tackle of his matted hair due to his fur, and he has never looked cleaner or smelled better. I definitely will be returning to her for her services in the future. I highly recommend Charm City Pupsitting to anyone that needs boarding/grooming.

We bought our snake in February (from an expo ) We have…read moreonly been getting mice from Wet Pet & Reptile Center Well my snake wouldn't eat last week when we got the mouse (he usually eats a small mouse every Tuesday) so we got a smaller size today. The smaller one fell into the water (thankfully), which separated its fur. Which is when i saw mites or a different type of bug all on it, that mouse has now died i assume from all the bugs feeding off it. I looked at the small mouse we had and it also has bugs. When i contacted them the first time (before the mouse died) they told Me it was a fluke and their mice are healthy. Well i have pictures and videos (i will post below) of the mouse and i sent it to them, i was told to come back and bring the mouse. I said i could come then (yesterday) they said they were about to close so no and i said i live less then 10 minutes away but okay and i went today. Well i was also told i would get my money back and bedding for my snake because it was a hassle having to clean and the entire room and all. Well i got there today, they only gave me money back and when i asked about the bedding they said well the smallest bag of bedding is 3.00 so not sure what your trying to get out of this. Well i took my money and now on my way to another shop for a mouse.. i was told that on Saturday because they are closed they are treating their mouse room for the problem and that "it's shouldn't be harmful" to my snake if it had ate it. Thankfully our animals are safe but if a company can't fix their mistake properly & be open a few more moment to fix the issue, i dont know about everyone else but it's not a place for me to be shopping let alone get food for My babies

I've been to a few pet shops trying to find a consistent shop for my two ball pythons food live…read morerats, this one is the most convenient one I've found and their workers are pretty friendly for the most part. Seems like a family ran business, every body is pretty comfortable there. The animals are in habitats that are not appropriate for their species nor size. They had a huge snake in a tiny enclosure for months on display with a note saying they'd upgrade it but weeks went by and it took for the snake to be severely burned and for me (and probably others) to ask them sternly about it for them to finally change it. The smell is horrible even tho you expect that in a pet store.... But it's horrid. Worst smelling one I've been to. Hoping they receive help with their animals/ give some away for their lack of care.

Great customer service from Jamie. She was friendly, knowledgeable, and cared about her job and the…read moreanimals.

One of my pups and I went in today for a routine service at the vaccination clinic. The vet…read moretechnicians and doctor were very nice with Bruno and he seemed comfortable with them. They have good customer service and we were in and out in 20 minutes, including waiting for the lab results! We will do this again for vaccines.

I had believed EMRVC was wonderful, WOW, I was so wrong, I've come to the realization that it is…read morefar from the truth. Short version - It all began October 8th and Blossom had been limping (left rear paw) and only put her claws down, never the whole foot. Now Blossom can no longer put any weight on her paw so I've been trying to call for three (3) days, my phone will not let the call go through, I can call from anyone else's phone, and the call goes through if I dial *67 410-687-1111 the call goes through. Seriously, they blocked my number. WHY, I can honestly say I haven't called there screaming or cursing, I've been irritated but not nasty. WTF EMRVC is supposed to be Blossom's vet. Still waiting for a return telephone call. The full story - It all began approximately two (2) weeks before October 8th (earliest available appointment). I took Blossom in because she was limping (left rear paw), she was given an anti-inflammatory, and we were sent home. Apparently, Blossom was allergic to the anti-inflammatory because she began itching, and chewing. We bathed and cut her to ensure that she didn't have fleas. She chewed so much on 10/15 that she chewed a hole in her hind quarters and next to her tail. On 10/16, I called EMRVC, left a message and headed to Tractor Supply to purchase a cone. After several phone calls I was able to be seen with Blossom at 4 PM. The doctor said she found it hard to believe Blossom was allergic to the anti-inflammatory but gave her Gabapentin for pain and a anti-biotic to make sure where she had chewed didn't get infected. After a few days off the anti-inflammatory and being given Benadryl the itching and chewing stopped. Hard to believe (yeah right). On October 30th after two (2) weeks on the Gabapentin her limping had gotten worse, not better, I called and asked if someone could look at Blossom's paw on her x-rays to see if someone was imbedded in her paw. The young lady asked me to take a picture of the bottom of her paw and send it to them. Not sure why because you can't see anything but her paw pads and fur, but I did what I was asked. I was called by a member of the staff that evening and told that I had to bring Blossom back in because they could only see paw pads and fur on the picture, no kidding. I told her I had requested that someone look at Blossom's x-rays, that I wasn't surprised that they weren't able to see anything on the picture of the bottom of Blossom's paw, and I didn't understand why I had to send the picture. I also told her I didn't wish to spend any more money when Blossom had only gotten worse, not better. Later that evening I called and left a message that said if they couldn't have someone look at the x-rays to please let me know and I would pick the x-rays up and take them where someone could look at them as I had requested. The next day Dr. F called and said that I could bring Blossom back in, but she recommended an MRI ($2,300 to $5,000). WOW! After spending almost $1000 and having nothing but negative results I didn't wish to put out another $2300 to $5000 needlessly. I purchased Dog Aspirin and Cosequin with hopes that Blossom would get some relief. Thursday, 11/13, more than a month and a half in I decided to call and ask to speak to Dr H whole had helped our Oakley several months ago. To date, four (4) telephone calls and voice messages, no one at EMRVC has had the decency to return a telephone call.

Ok, this review will be on the overall Veterinary hospital. Unfortunately the vet we've been seeing…read morefor more than 30 years is now semi-retired?! I was told that when I asked about Dr. Zulty. I can't fault him for that, I just prefer him as our pets vet and not getting a different one each time I have to take a pet there. Dr. Zulty was with me both times my elderly dogs passed away. That said here is the review for this visit. I rescued a kitten with my son and a friend from her work. I was immediately drawn to one particular kitten who was covered with black greasy substance and infested with fleas and extremely weak and tiny. He needed someone to just help him and love him like he deserves. After getting him home we immediately bathed him with cat shampoo which killed the fleas and eggs. We got lucky! I called the vets in the morning to ask if I could bring him in to have him checked by the vet & any shots.. I was able to get an appointment that day. Kudos!! I took him into the vets and it wasn't busy so I was called back in less than 5 minutes! Another positive! I'm on a roll with this visit lol. I put the carrier on the metal table and he came out and dead fleas fell off him so they asked if he was given something for fleas. I told them no, just bathed him in lavender mint cat shampoo and it killed all the fleas. They couldn't believe it but confirmed he had no live fleas and they treated him anyway with monthly flea/tick prevention. They took him to the back to do the exam and temp, weight etc. This is the reason for the 4/5. I prefer the vets examine my pet in my presence and do what they need to in the room with me there. Also bc I won't get to see Dr. Zulty. Now the vet came in holding our little guy and said he weighed .4lb, and approx 4-5weeks old. I knew he was young but thought he was probably the runt. The vet I saw was very nice and she explained everything to me and answered my questions about a few things. Overall a good experience. He had an eye infection which went away with prescription drops. She said she would give me a few oral syringes to feed him kitten replacement milk by hand every few hours. The ladies at the front desk are friendly and helpful as well. The only thing that took longer than expected was waiting to pay the bill. I should mention that before they do anything to your pet they will ask you if you are ok with it and the prices. Overall I totally recommend this place for all your pets! Cleanliness 5/5 Handicap accessible 5/5 Prices $$$ Staff at front desk 5/5 Vet tech 5/5 Vet herself-5/5

They do an excellent job with the grooming services - all packages are affordable but if you're…read morelooking to save money, they also offer a self wash station. It's the most accommodating per store in the area, I strongly recommend signing up for rewards because there are deals every day. I've never paid full price for anything yet!

Had what I needed, employees were great. Did not know they were there and am glad I went there…read more Prices the same as where I normally shop.

I can't believe that this location has a business lol I personally wouldn't recommend this place…read morefor ANYONE who has pets first and foremost please research this particular address on Maryland Code Enforcement website they've "A LOT "of code violations such as junk in their yard ECT who in their right mind would want their beloved pets to be in a dirty and unsafe environment plus I saw the review from someone named Marie that's deeply concerning as well ...

My experience with this business was absolutely terrible first I was told about this grooming…read morebusiness by an associate and I decided to support so I took my puppy Bella Rose to get groomed but after coming into the house I noticed that the lady seemed to be unstable in my opinion under the influence of something she was screaming at the animals in the house erratically then there was a strong odor of urine and feces in the house after seeing this I refuse to leave my beloved dog in their care .