Keywords: Deceptive, untrustworthy, manipulative bullying via text telling me this review…read more(originally posted on Google) is unwarranted, neglect, disrespect, no communication, excuses While away on a long work trip, I learned through my surveillance camera that Lory decided to "care" for my cats every other day despite having agreed on daily care. Each day she was absent, I would ask her for photos and for the status of how my cats were doing, and she'd say they were doing great and that she forgot to take photos each one of those days because her phone's storage was full. I was extremely stressed out by this as I had no control over what was happening while I was far away. I was deeply worried about my cats and I was afraid to confront her out of fear for my cats' wellbeing/safety and my home since I no longer trusted her. What was supposed to be a service that put my worries at ease while away ended up being the opposite and full of anxiety and frustration.

We have used Lory for years and she's always been amazing. We have cats that require regular…read moremedication due to chronic health issues. Due to the stress of us being away for two weeks, one of our cats had a flair up. Lory was incredible about communicating and taking initiative on our behalf to help our boy get the care he needed while we were on the opposite side of the planet. He was well taken care of and we were able to enjoy the remainder of our vacation thanks to Lory's valiant work! Kitty is also home and doing much better now.

Briana with Bat Country saved my cat's life. I was out of town and Briana noticed something was…read morewrong with my little Lucky. She contacted me, advising me of the situation and told me what she thought the problem was. She made an appointment with my vet and while there, conferenced me in so we could all discuss the situation (BTW: her diagnosis was correct). She got Lucky on meds and watched him. She sent me pictures and fussed over my little guy so he wouldn't be scared. By the time I could get home, he was on the mend. She even contacted me days later to check up on him. The notes and helpful tips she left with me were amazing. And while this was all happening, she was also able to monitor my other lil dude's eating, to make sure he ate all his food (and she sent me pictures when he cleaned his plate!). I originally chose Bat Country because of their qualifications - they are well versed in animal medical issues and are certified in animal CPR. My lil guys are getting older and more complicated. Both of them need medications, and I needed to know that my pet sitters could handle things like that. If you want pet sitters who will treat your pets as their own, who are knowledgeable, professional and caring, you want Bat Country. They are totally committed to your little fuzzies. And they're also just really nice people that you'd want to hang out with.

My pet sitter disappeared before I went out of town. Of course, I started panicking and worrying. I…read morebriefly considered taking my two cats with me but even five minutes in the car is like torture for them. They yowl and get sick, then stay mad at me for like forever. Luckily, I found Bat Country Petsitting and they promptly scheduled a meet and greet just a few days before I had to leave. They were very thorough in going over their policies and having a contingency plan in case of an emergency, which I appreciated.They stepped in and took care of my two cats for a few days. Briana and Ryan made me feel comfortable and sent updates with photos everyday.

We have trusted Xander for YEARS with our cats. We have 2 aging babies who require a very…read morecomplicated medication regimen. Xander has been able to handle all of our cats special needs. About a year ago, Xander came to learn the layout of our new house. I became very emotional when he walked in and my boy cat got super excited to see his buddy. Our cat perked up and started looking for Xander to pet him. Clearly he was someone my cat trusted and associated with affection. That said it all to me. I would highly recommend!

We found Xander just before heading out of town, when our usual kitty-sitting friend had to cancel…read morelast minute due to illness. Since that first visit, Xander has become our regular pet sitter. Upon meeting Xander we immediately felt comfortable leaving our precious kitties in his hands. He sends regular updates and (sometimes hilarious) photos of our fairly needy and mischievous kitties. Xander is professional, affordable, reliable, and has made all of our travelling easier and more carefree! It's so comforting to know that out pets are getting the attention they need while we're away, and when we return from a trip now, the cats seem much more calm and content - they also seem to wreak less havoc on our home in our absence! This past week we were away it was especially hot, and he even gave my thirsty plants some water, which we very much appreciated. He's been a pleasure to interact with, and it's clear that our pets love him too. We couldn't more highly recommend Xander for all of your pet sitting needs!

I only used Betsy's services for a week and a half while I rented her basement apartment. She…read morevisited my dog twice per day-my pup is shy and anxious and would not have anything to do with Betsy. To her credit, I did see that she was making progress with my pup, which is no easy feat. Betsy and I were discussing my dog attending her daycare because my dog does infinitely better in a group setting. In addition, it was convenient for me for obvious reasons. My dog has gone to daycare for the better part of the year that I've had her, and she thrives in that environment. Never once have I had a complaint or negative report about my pup's behavior at daycare. In this conversation, Betsy used a condescending tone to refer to my dog as "difficult ". I informed Betsy that we no longer had an interest in her services, as I don't want my dog to be cared for by someone who would speak about her in that way. However, that's not why I'm leaving this review. I'm leaving this review because of something I observed with regards to her dog daycare. What her dog daycare consists of is several dogs hanging out with Betsy's daughter, Amelia (my best guess is she's a teenager)in their living room/dining room/kitchen area all day. Betsy is typically gone all day (8-3:30) from what she told me. There is a narrow dog run, running along one side and the back of the house. The daycare dogs are let out briefly to do their business a few times a day. While I was a tenant there, I had to do my laundry on the third floor of the house, above the daycare. This required me to wade through the group of dogs each time I went up and down the stairs to switch loads from the washer to the dryer. Every single time I did laundry during the month + I lived there, I noticed that Amelia was never downstairs with the dogs during daycare time. She was always in her room with the door closed. I suppose it's possible that she went in her room each time she heard me coming, but sound carries very well in that house and I'm sure that I would have heard her moving. I would also have considered this discovery a coincidence had it not happened multiple times. My primary inspiration for making this review is the fact that the very last time it happened, while sitting on my couch reading, I heard a kerfuffle between the daycare dogs. It did not sound like a fight, just like the dogs getting rowdy. Eventually, things settled down. Shortly afterwards, I had to go upstairs and get my last load of laundry out of the dryer. While making my way through the sea of dogs, I noticed that one of them was now holding one of its front paws up and was wearing a plastic cone around its neck. I only observed the dog for a couple of minutes, but it was never once willing to be weight-bearing on that paw. I hope that the dog wasn't seriously injured. Even more so, I hope that this is the only time anything like that has ever happened to any dogs that have attended this daycare. And even more so than that, I still have hope that it all was a complete coincidence that the dogs were never being cared for when I made my trips up and down the stairs. To be transparent, Betsy and I did not have a positive dynamic as landlord-tenant. Interactions were never heated, but Betsy did tell me that she is a very sensitive person and perhaps her daughter is as well. She may have been encouraged/wanted to avoid me due to the tension between her mother and I, despite the fact that I was polite to Amelia each time I saw her and professional to her mother. Bowser's Best Buddy is far different from any dog daycare I have ever seen, and I've been taking my dogs to daycare for over fifteen years. It's basically akin to your dog being at home, hanging out with a group of friends, sometimes supervised and sometimes not, with a potty break or two sprinkled in. There are no cameras for pet parents to observe their pups. I've never considered taking my dog to a daycare that doesn't offer this and my observation here has cemented that requirement for any pet care provider we use.

I have been a client of Betsy and Bowser's Best Buddy for about 9 years, starting when I had one…read morecat, then two, then a puppy, and finally a second puppy who is now an amazing 3.5-year-old dog. I know that Betsy is partially to thank for the wonderful companion Gromit has become. Betsy is conscientious and communicative, and she is very connected to the pets in her care. She spends time training them in addition to getting them out to stretch their legs and go potty, and she adjusts her training and walks to fit the dog's needs and personality. When my pup boarded with Betsy, he was treated like family. If Gromit could write a review, he would say he loves Betsy and Amelia as much as he loves me, and he wouldn't hesitate to recommend Bowser's Best Buddy to all of his furry friends!

We've been working with EC Petcare for a few years and they are simply the best. They are…read moreknowledgeable about dogs, patient, and incredibly responsive. They share lots of pictures and updates which, for a worrier like myself, is the difference between stressing while I'm away and actually enjoying a trip. Everyone at EC Petcare that has stayed with our dogs and cat has been great - Ellaree, the business owner, clearly has a high bar for who she hires and a knack for finding thoughtful and reliable dog walkers and sitters.

I 100% recommend EC Petcare for all cat sitting services. We have been clients since 2023 and our…read moresitters are always cheerful, extra kind and thoughtful and often go above and beyond. In January 2024, we were stuck in an airport because of the ice storm and our sitter braved the icy roads to come feed our kitties and make sure our pipes weren't freezing. You best believe we tipped her 100% on that visit! Part of their service includes photos or videos from every visit and they verify that all items on their checklist are completed. They are easy to communicate with via the EC Petcare portal, where it is also easy to make payments and tip on services. I haven't used other petsitter companies but I feel like their prices are really fair. Thank you, Ellaree, Sarah and Rojer!

Owner is good with cats, but poor to awful with people. Good place to go if you want to be…read moreinsulted! We've put up with Margie for years but today she went too far. Completely unbusinesslike.

I am so happy I have found Margie and Cats Play! She is so good with cats and very knowledgeable in…read moreall things cat related. I have been bringing my cat here since he was a kitten. I have peace of mind and know he's in good hands when he's with her. She keeps the place nice and clean and even has cat rooms that look out into a room with live birds to keep them entertained.

Update. Leslie has added onto her list of services to include much more than just pet care! I…read morerecenlty hired a handyman (Juan) through her to clean several skylights in our home, and he (and his helper) did an amazing job! The quote/scheduling/invoice process was seemless, everyone involved was friendly, on time and thorough, and the price was extremely reasonable. I can't wait to use Bennu's other services! Thank you, Leslie and Co.!

If you need trustworthy, loving pet care - dog walks, pet sitting, pet+house sitting - I highly…read morerecommend Leslie and Bennu Pet Care! Not only is she beloved by my little rat terrier mix, she's even won my two cats over. The attention to detail she provides is evident in her thorough new client intake process, and in how she runs her business. If you're looking to get help with pet care, please contact Bennu - I'm sure you'll be delighted.

So happy to see Sit & Stay may be re-opening!!! We have used…read morethem quite often & we're scrambling last year to find pet sitting - Sit & Stay always had great people as sitters!! Hopefully the company will continue it's wonderful work!!

The team at Sit and Stay are very professional and do a stellar job. I have no worries when I am…read moreaway. My cats need some meds and supplements added to their food (and need to eat the food). My pet sitter makes sure this happens, as well as takes care of the other cat and house duties. If anything unexpected arises, she handles it with grace. There is a peace of mind knowing that someone will be there for your pets every day, no matter what, taking care of them according to your specifications. She checks in with me (per my request), sends me photos of the cats and gives them lots of attention!