I've been taking my dogs to canine design for two years now. I have always had great experiences…read moreand couldn't be more pleased. They are usually pretty booked up and I decided to take my dogs to a different well know chain groomer here in town and it went poorly. When I got my dogs back they were very upset and obviously unhappy with what they must have endured. I took them back to canine design and will never try another groomer again. They are well worth the wait and my dogs love them. Their prices are extremely reasonable as well.

I reached out to this company today and again was met with a rude staff member. They again offered…read morea complete package and when I asked if they did the things their package offers and she said she would have to raise the price. This coming is unethical and I would not trust my dog with them. They charge for services they do not render.

I would call this store more of a satellite location as it is smaller in square feet than a normal…read morestore of theirs you would find in a large shopping center. There are no dog and cat adoption facilities, i.e. cages for viewing, etc. within the store. In fact, there are no animals here at all. No guinea pigs or mice, are sold here, just your basic supplies. We had to go to the Greenwood location to purchase a guinea pig. No offer to call ahead and locate one was made to us. Surprisingly the "wet" cat food I shopped for was comparably priced with the Walmart across the street. Friskies was only a couple of cents more per can. I also was looking for a specific type of fish flakes for my outdoor pond and they did not stock them. The store is well maintained and the shelves are full.

Had a grooming appointment booked for 3 months. They canceled when my dogs were being dropped off…read morein person, not prior to traveling 30 minutes to the store.

Crystal RAZER BURNED my dog, raised the price because she said my dog TRIED to bite her!…read more She LIED and said my dog had a rash & applied something to it without our permission. Our dog had NO RED MARKS when we left her to be groomed. I have groomed dogs myself & I know a RAZER BURN when I see one!! She HURTS your animal then tries to cover it up with LIES!!!! I messaged her after I got home & told her we KNEW they were RAZER BURNS and were sure she knew too! She continued to deny it. I also looked for other reviews when I got home & found that she has injured other animals & has no remorse for it!! NEVER AGAIN!! SHE LIES & IS UNRELIABLE!! If you love your pets, PLEASE stay far, far away from this place!!

We have taken our two Yorkies to Critters for a few years now. They are always taken well care of…read more The owner keeps them most of the day, which is great if you have many things to do or work all day. The price is unbelievably low; It is cheaper than Priority Boarding's dog daycare, and you get your dog groomed, that's nails and all. We always tip her well, because she is worth every penny. During their last grooming visit, our 14-year-old Yorkie became sick with loose stool. She had to bathe both dogs multiple times before we arrived to pick them up. She did not ask for a dime more, but I paid her more, because it was an unforeseen event.

Does a great job with senior dogs lots of patience and understanding comes to your house, which is…read morevery convenient

From the owner: I make grooming easy for you. I come to you and groom pets in the comfort of their own home, and…read morelet traveling for you.

Under One Woof is the only place I would trust to care for my GSD…read more I rescued a 1 1/2 year-old female German Shepherd that had little to no socialization with other dogs. They were instrumental in introducing Zerah and acclimating her with other dogs in a safe and non-confronting environment. Trust that your dog is always safe and in good hands...always supervised...never turned out with a multitude of dogs.

Aunt Janna does an amazing job grooming, but her compassion and kindness are off the chart. Our…read more19-year-old is so fragile, but she takes excellent care of him. Our 9-year old squeals as soon as she realizes where we are and can't wait to go inside. Janna clearly loves the dogs like they are her own. I can't recommend them highly enough.

I'm writing this on behalf of a close friend. Her dogs were healthy before boarding and became…read moreseverely ill shortly after pickup. Both dogs had bloody diarrhea and extreme weakness, and one had an open wound on his back and difficulty walking. They were taken to the vet immediately. Veterinary records showed very high white blood cell counts indicating infection and liver complications, with the illness noted as consistent with exposure to unsanitary conditions. Total vet bills were over $1,700. When my friend contacted the facility, there was little concern shown, and the only offer made was to charge $20 to bathe the dogs, despite their condition and medical costs. Posting this so other pet owners can make an informed decision.

If i could give 0 stars i would. This is a terrible company to use. Your dog will be deathly sick…read moreafter leaving here, & they won't care enough to return a phone call. The staff & owner have no accountability for the open wounds, & sickness my dogs received from Spruce Hill Kennel. TERRIBLE! 10/10 do NOT recommend.