purchased a 2020 Toyota Tundra TRD Pro from Bolton Toyota over the phone because I live several…read morehours away in Northern Ontario. At the time of purchase, I had new winter tires mounted on rims and the summer tires were placed in the truck box. After taking possession of the vehicle and addressing several issues locally, I eventually switched to the summer tires and immediately experienced severe vibration and shaking while driving. A Toyota dealer in Sudbury inspected the truck and found that all four summer tires were severely cupped/scalloped and that the truck requires approximately $6,000 worth of suspension repairs, including replacement Fox shocks, along with four new tires. What concerns me most is that Bolton Toyota's service manager acknowledged that the vehicle passed certification with the cupped tires installed. I was also surprised to learn that the truck was not Toyota Certified Used and had not undergone Toyota's 160-point inspection as I believed it would have. As an out-of-town buyer, I relied heavily on the dealership's representations regarding the condition of the vehicle. Discovering significant suspension and tire issues shortly after purchase has been extremely disappointing, and I do not feel the vehicle was accurately represented at the time of sale.

Do not shop here ever…read more When I test drove the car, it had an owner's manual in the glove compartment, four floor mats in the trunk, and 1/4 tank of fuel. When I paid for the car, they told me to show them the carbon copy of my bank draft (which is my record of my financial instrument) but they still didn't return it to me. After I drove the car off the lot, I found the owner's manual and the mats were gone, the fuel had been siphoned leaving me only 50 km of distance left, and the bag of spare lug nuts was missing one nut. They also broke off one of the screws that fastens the rear licence plate to the trunk when they changed my plates, but they didn't tell me. My subsequent phone calls were ignored. Overall, the car I purchased was way overpriced (my fault I suppose) but you'd think that given that they got the best deal for their car, they would've at least not been so underhanded otherwise. I would never go back there again.

Went to see Garage 911 today as I had a Groupon voucher. Rick was very professional and helped me…read moreout. All fixed a lose oil shield without charging. Rick and his nephew were awesome and gave me somethings to look out for and keep an eye out for without being pushy. I would highly recommend them for your car needs. Will be using them in the future for sure. Thanks Nike

From the owner: At Garage 911, we pride ourselves on quality honest repairs to all makes of cars and trucks…read more Classics are one of our passions. We can also help with upgrades, air-conditioning, exhaust, tires and all your repair needs. Over 30 years of experience, we pride ourselves on honest quality and professionalism.

I bought a EV car used (2023). I live in Niagara so the deal was done over the phone. when I…read morearrived to formalize the deal, I said to the manager and the car salesman. I hope we're not going to play around and start looking for ways to mark up the price? They assured me that this dealership is not like that at all, I said, just be men and be honourable. but that couldn't happen. 20 minutes later they pulled me in the back where I traded in my 2018 diesel. Already getting low the started telling me that my timing chain was loose. I asked how could you tell that it's internal inside the engine? They said they could hear it. Oh my God here we go. These people are nothing but crooks and the manager of the is the worst of them all.

I have now purchased 3 vehicles from this dealership and you would think that that level of…read morecustomer retention would somehow serve as a priority when visiting the service department. Hard No! After starting the engine on my six month old 2024 Dodge Hornet, every service warning light you can imagine was flashing at me and all the automatic features have been disabled. I took the car in to the dealer and was told it couldn't be looked at until the following week (I took it on a Wednesday morning). How is that even possible? The service department can't take 5 minutes to hoist a car up and run a scan to see if the car is even safe to drive until they actually can fix it? No apologies, no accommodations...NOTHING! The rep was actually pretty rude as well. Another customer lost, such a shame. I will never service my car there nor buy another vehicle from them again.

Timely, honest and courteous service. Have been using Tony's for years…read more I have not had any disappointments in repairs, no unpleasant (unanticipated!) surprises with the bill.

Been going to Guerra Auto for years now! They are usually busy, but always make time for people…read morewhen they can. The workmanship is spot on, they are honest, and you have good conversations. Finding a good mechanic is sometimes hard, but I never hesitate going to this shop for the big jobs on my car.