Bob, you are the best! When no one could see me after I broke the shaft of my Ranger Bay Boat. You…read moremade no promises due to the short noticed and the amount of work but you made it happen and saved my from a long planned vacation. You are kind, honest and the best boat mechanic I have ever encountered. I will never forget you. Eduardo Hubard Tallahassee, Florida.

I'm new to the area and decided to call BRP based on the reviews I read online. I called and spoke…read moreto Bob. He asked me what was wrong with my boat and when I finished telling him what it was doing, he told me what he thought was wrong with it and how I could fix it. I did what he told me to do and it fixed my boat. It now runs great with no problems. I never expected a boat mechanic to turn down business and tell me how to repair my boat. I will definitely use Boat Repair Plus in the future and highly recommend them. They exceeded my expectations. Thanks for your help...Mark Wellden

I'm writing this review because I dropped my Tahoe/Avalon pontoon off at North Point Watersports…read morefor diagnosis and repair of a fuel delivery problem on JULY 11th 2024, and 4 months later they still haven't repaired the boat. I chose North Point because my boat and motor are under warranty and it may have been an issue that they could complete under warranty. Although I did not purchase my boat from North Point they stated they could do the warranty work as appropriate. As it turns out they said the problem was caused by faulty fuel that they said corrupted the VST on the outboard and would not be covered by warranty which I understand. However, 4 months is way too long to have a boat in any shop for a repair estimated at 4 hours total and no ETA for when they can have it fixed. Given my experience with North Point, I wouldn't be surprised to see a response to this review with more excuses or blame since they haven't taken ownership. Anyone considering purchasing a boat from North Point Watersports may want to consider the ability of this shop to effectively and efficiently provide service support following the sale. 10/22/2024 UPDATE: Today I picked up my boat from North Point still not running after they had it FOUR months. The only way I was able to get to this point was by filing a consumer complaint with the NC DOJ at https://ncdoj.gov/file-a-complaint/consumer-complaint/ Subsequently I dropped it off at another dealer who committed to having it running within two weeks or sooner

My husband and I started our search for a boat in early 2019. Dave and his team at North Point was…read morethe first place we went to look. Dave (the owner) took the time to educate us on pontoons and asked us the right questions to suggest the best boat for our needs. We then visited every pontoon dealer within an hour of our home, just to end up back at North Point. A year later and we can not be happier. The boat itself has been everything we needed for our family. Dave and his team continue to provide great customer service whenever we have questions or need anything. Highly recommend North Point and Avalon Boats. Best quality for the price hands down!

Purchased a blackfin cc a few months ago great people !! Brian and Jake were awesome, I highly…read morerecommend this dealer,

We bought a new boat from Lake Norman Marina. We worked with Chris Tyrolt who was so kind and…read moreprofessional, extremely patient while he helped us build a dream boat and easy to work with through every step of this tedious process. He made this purchase most enjoyable. The boat is gorgeous. Jason who helped us in financing was professional, knowledgeable, and also a joy to work with. David was knowledgeable and patient as he gave us an expert tutorial. Burt was there to assist in getting our boat home and safely tucked away. He was amazing in giving us additional instruction that was very much appreciated. This team is to be praised for their efforts and all their heartfelt genuine care. We have never had such a seamless experience as this making a large purchase. They are truly a great group of gentleman and our experience with this company was unsurpassed. Thank you kindly!

We had the best boat buying experience. Even being in a different state they made everything so…read moreseamless. So quick to reply to all our texts and questions. When we arrived our boat was ready and we even got to enjoy some complimentary ice cream while we waited. The store is dog friendly as well, so the whole family got to hang out while we signed papers. Can't say enough good things, we will also be storing our boat here with them and I am sure the excellent customer service will continue.

Working with Harris Alarms has been a nightmare. FYI...they only have 1 person supporting…read morecustomers, so that means you will have to wait to till they are available. Also, the owner of the company will be there to sell you EVERYTHING he has, but he never follows-up. The technology is decent....but you can get WAY better customer support from one of the bigger brands. I even heard they were installing something for a friend and they were using "contractors" and they had to cut the job short b/c they didn't want to pay the contractors overtime. They obviously were more concerned with their bottom line than finishing the job..... Also, when I had something installed, they cracked a tile on my backsplash. When I approached the installer about the crack, he told me it was previously there LIAR. Bottom-line, it seems as if the owner is only interested in selling you something and if/when you move and don't refer over his service or maintain his service, he gets upset.

Harris Alarms just upgraded our alarm system. Service is top notch and technology is a class above…read morethe rest. We now have the ability to disarm and arm the system, turn on and off lights, lock and unlock doors, open and close the garage door and view and record surveillance video from our phones. I will sleep much better at night knowing that we are protected!

We do notrecommend you purchase or service a boat with this company. My boat was brand new when I…read moretook it in for the 20 hour service, CSB damaged the outside panel so badly, that several will need to be replaced. Brought to their attention and they blamed me and said it was damaged at the time of delivery.

The Staff at Charlotte Ski boats is excellent. We worked with Casey and he is knowledgeable,…read moreexperienced and is passionate about finding the perfect boat for people and families to enjoy! The company's values are apparent and come through as you walk through the boat buying process. Shopping for a boat was a pleasant experience and I would recommend CSB to anyone who is beginning their search.

The best place ever to buy your boat, we compared them all and came back to purchase here. We dealt…read morewith Ed as our salesman. He was exceptional. The whole experience from beginning to end was great. Highly recommend. Tina Marie We purchased our pontoon from Foothills Marie of Lake Norman and could not be more pleased with the outstanding service and value in all departments. My wife and I visited several boat dealers in the Lake Norman area and settled here at Foothill Marine. We were greeted by a pleasant attentive staff and a very clean show room. My wife and I would like to thank ED in sales who took great care of us right from the start. Ed is extremely knowledgeable in explaining all of the differences of several models and layouts. He made sure that all of our questions were answered. Foothills Hills Marie has a wide selection of boats to choose from and made our experience a pleasure, no pushy sales pitches whatsoever. They delivered our pontoon in perfect order as promised. ED went over the entire pontoon prior to us heading out. We had a GPS/fishfinder installed as well as the second battery prior to pickup. The install was done professionally on both units and delivered on time. Ed did a fantastic job keeping us up-to-date on the delivery and made sure everything was going smoothly as promised. He checked in on us on us after the sale as well to make sure we are 100% satisfied and to see if we needed anything. We would also like to thank Danya in the finance department who made our purchase go very smoothly and had all of our documents in order and ready to go right on time as well. We were then greeted by Josh who thanked us for our business at foothills Marine and discussed the proper break in procedures and answered any questions or concerns we had. Josh put us on the water and made sure everything on board was working as it should. He verified the Coast Guard package that was included on board and took us out to get comfortable with our new pontoon. Foothills Marine is a class act. We couldn't be happier with The professionalism, honesty and all-around good nature working with the Marine dealer who truly enjoys what they do and do it very well. We are really enjoying our new pontoon and wouldn't hesitate to do business with the foothills marina Lake Norman in the future. Stop in and see their selections and meet their staff. They will take great care of you. Dan

Ryan and Danya are phenomenal at what they do!!!! I recommend Foothills to anyone in the market or…read morecurrent boat owners.

I know this is going to be a strange review. Certainly the best review I have written for no…read moreservice received yet!! My Pontoon had been sitting out exposed to the elements and was a pretty bad shape. Top Knotch Boat Repair and Alice were extremely responsive and very helpful in getting me quote and scheduling a cleaning appointment for me. I ultimately decided to refurbish the carpet and seats etc so did not need the service just yet. Easy to cancel and reschedule for next year. Just nice people to work with. A local small business worth the wait and patronage. Hope to repeat the review in a years time. Thanks, Alice and TKBR!!