Everything I have purchase there, the workers are helpful. They do not make you feel as if your…read moreabout to committ a crime, smiles go forth and sales are made. I a nutshell, I like shopping there. Rose Boakye

I stopped by Q. Beauty Supply store, in Riverview (US-301), Friday afternoon, around 1pm to get…read moreproducts for a hair braiding appt tentatively scheduled for the following morning. There were three men working. The men were working register, stocking shelves, and assisting customers. There was also a young lady working there doing wig installs. (She wanted to remain anonymous) She assisted me with finding a particular gel and went back to her customer. I am not experienced with any of the things I needed, so I was talking asking her questions, about what I needed. During the conversation, she said that she braided hair. So, I made an appt. She quoted me an amount of $30 (5-braid style) from the list the owner provided and asked me to return at 5pm. I paid for my items, (a pack of hair, gel & mousse) and left. When I returned, four hours later ready for my appt., the young lady sadly pointed to a new list on the mirror. The owner changed the pricing. Instead of the $30 I was quoted, the price was now $80!!! The owner was still there, and I asked could I speak to him. I explained the situation and said, that changing a price of anything is not a fair business practice, especially after a quote. I went on to say, if you want to change the pricing, why not have it start the following day, instead of at the end of a business day and not honor the pricing that was in place, earlier that day? The owner stated that he owned eight stores, and this was the only store that offered this service, and he didn't want to continue providing that service. I said why don't you just end the service instead of up charging customers? He didn't have an answer and offered to reduce the amount from $80 to $50. I thanked him, smiled, and told him that he lacked integrity and that is a reflection on his character. I went back to the young lady and relayed the conversation. She was so sweet and offered to pay the difference out of her own pocket! I told her "Absolutely Not" and that I had the money, it was the principle. I asked her out of the $30 original quote, what was her percentage? She said he gave her $5!!! The situation bothered her so much, that she quit. She already had her own successful braiding, makeup, and eyelash application business. If you've been to this store, then you will know who she is. She had a flyer up on the mirror with her contact info. I hooked up with her a week later and got my hair braided and it was beautiful!! I try to support local businesses as much as possible, but based on how THIS owner treats his customer and how be belittles his employees, I will NEVER purchase from this store again, or from any of his other stores. Even the guys (his friends) that worked there felt bad but were too scared to speak up. Because he owns so many stores, he doesn't value the people that afforded him this business, with the majority of those being Black and Afro Americans. I understand the convenience, but I compared his products, and he is highly overpriced. The same items he sells, can be purchased on Amazon or at Walmart for much cheaper. This owner is taking advantage of the customers in every way. These are the stores he owns: Que Beauty Supply 9646 US Highway 301 S., Riverview, FL Que Beauty Supply 2001 E Fletcher Ave #105 Tampa FL OPPS Beauty Supply & Wig Shop 110 E Brandon Blvd, Brandon, FL WOW Beauty Supply & Wig Shop 938 W Brandon Blvd, Brandon, FL Fletcher, I believe he owns a store in St. Pete and a couple others in Tampa.

Stumbled upon this location while out for lunch. Exceptional service, beautiful decor, and great…read moreproducts!

Be careful you're not being overcharged. I was overcharged twice. As prices differ depending on…read morewhom is at the register. Definitely make sure to acknowledge listed prices to the prices that are on your receipt. Back to driving to Tampa for me.‍

This is a great store! ANISHA C have you ever thought its a misunderstanding or are you one of…read morethose people who only fake support black people. The fact you assume they were trying to get over on you but dont say that about the chinese or arab people is hilarious. Keep doin your thing ladies dont let these haters discourage you!

I go to this Sally's a lot. It's the closest to my home. Recently I ordered a two-hour delivery…read more And only received 5 of my 8 items. The 3 I didn't receive were duplicates. I called hoping I could pick them up, or if my best bet was to call customer service. The person who picked up my call had an attitude and made me feel so uncomfortable that I'd rather just eat the loss. They did inform me I could come get my items, But I'd rather not considering their poor attitude. ** I have been refunded.

Dave is an amazing professional at the Brandon store, he is extremely knowledgeable about hair and…read moreall the products within the store. He's a hair saver as he helped me correct my at home mistake. Thanks Dave for caring and being such a fantastic professional!

I've been coming here since high school, and let's just say I graduated in 2012--so that was a long…read moretime ago! The customer service has always been great. They let you shop in peace without bombarding you, which makes for a relaxed and enjoyable experience. They have an amazing variety of wigs, weaves, bundles, extensions, and products for both natural and relaxed hair. Whether you need styling tools, hair accessories, or quality hair care products, they've got it all. Definitely my go-to beauty supply store!

I stopped by Q. Beauty Supply store, in Riverview (US-301), Friday afternoon, around 1pm to get…read moreproducts for a hair braiding appt tentatively scheduled for the following morning. There were three men working. The men were working register, stocking shelves, and assisting customers. There was also a young lady working there doing wig installs. (She wanted to remain anonymous) She assisted me with finding a particular gel and went back to her customer. I am not experienced with any of the things I needed, so I was talking asking her questions, about what I needed. During the conversation, she said that she braided hair. So, I made an appt. She quoted me an amount of $30 (5-braid style) from the list the owner provided and asked me to return at 5pm. I paid for my items, (a pack of hair, gel & mousse) and left. When I returned, four hours later ready for my appt., the young lady sadly pointed to a new list on the mirror. The owner changed the pricing. Instead of the $30 I was quoted, the price was now $80!!! The owner was still there, and I asked could I speak to him. I explained the situation and said, that changing a price of anything is not a fair business practice, especially after a quote. I went on to say, if you want to change the pricing, why not have it start the following day, instead of at the end of a business day and not honor the pricing that was in place, earlier that day? The owner stated that he owned eight stores, and this was the only store that offered this service, and he didn't want to continue providing that service. I said why don't you just end the service instead of up charging customers? He didn't have an answer and offered to reduce the amount from $80 to $50. I thanked him, smiled, and told him that he lacked integrity and that is a reflection on his character. I went back to the young lady and relayed the conversation. She was so sweet and offered to pay the difference out of her own pocket! I told her "Absolutely Not" and that I had the money, it was the principle. I asked her out of the $30 original quote, what was her percentage? She said he gave her $5!!! The situation bothered her so much, that she quit. She already had her own successful braiding, makeup, and eyelash application business. If you've been to this store, then you will know who she is. She had a flyer up on the mirror with her contact info. I hooked up with her a week later and got my hair braided and it was beautiful!! I try to support local businesses as much as possible, but based on how THIS owner treats his customer and how be belittles his employees, I will NEVER purchase from this store again, or from any of his other stores. Even the guys (his friends) that worked there felt bad but were too scared to speak up. Because he owns so many stores, he doesn't value the people that afforded him this business, with the majority of those being Black and Afro Americans. I understand the convenience, but I compared his products, and he is highly overpriced. The same items he sells, can be purchased on Amazon or at Walmart for much cheaper. This owner is taking advantage of the customers in every way. These are the stores he owns: Que Beauty Supply 9646 US Highway 301 S., Riverview, FL Que Beauty Supply 2001 E Fletcher Ave #105 Tampa FL OPPS Beauty Supply & Wig Shop 110 E Brandon Blvd, Brandon, FL WOW Beauty Supply & Wig Shop 938 W Brandon Blvd, Brandon, FL Fletcher, I believe he owns a store in St. Pete and a couple others in Tampa.