If I could give it 0 stars I would. This company has had my claim with them for years and have made…read moreno progress. I handed it over to them because I am extremely busy working 7 days a week. Since I gave them the details of one of my accounts, my 15 year old daughter has successfully handled the claims for my PPI for 2 of my other bank accounts on her own.

As I have worked here for a few years in the past, I thought I would review as an employee…read more The Nationwide Building Society is a great place to work. I worked there a few years back and found that nearly everything is centred around the needs of the individual and not necessarily the business needs. However, all the work gets done and everyone seems happy with this and they are very successful managing, unlike some, to keep hold of all the money invested with no help from the government. The motivation for this good will to employees could stem from one or two places - it's mutual status allows it to do this without answering to shareholders and it needs to be good to retain staff Whatever the reason try working there to find out more.

Did you know that here, at their Head Office, they have a walk in customer service centre? You can…read moredo all the transactions that you might usually go to the Regent St branch but without the parking problems. They have designated customer parking places just outside. Also have cash machines for withdrawals and paying in. Another bonus is that it's nowhere near as crowded as the town branch.

If you've been a student, you'll know the fear and loathing felt when checking your bank statement…read more But this branch of Lloyds TSB has some of the most efficient and helpful staff I've ever met in a bank. They take the time to listen, offer great advise and don't go for 'the hard sell' when you loosely ask about opening a savings account. It genuinely seems that your needs come first - which makes a welcome change! This branch rarely has queues, which makes it a great place to pop in a cheque on your lunch hour. They also have in-store cash machines, deposit machines and a separate help-desk if you need some one-to-one advise. They also have trays of free Murray Mints on the desk which I think is sweet touch (see what I did there?)