If you've been a student, you'll know the fear and loathing felt when checking your bank statement…read more But this branch of Lloyds TSB has some of the most efficient and helpful staff I've ever met in a bank. They take the time to listen, offer great advise and don't go for 'the hard sell' when you loosely ask about opening a savings account. It genuinely seems that your needs come first - which makes a welcome change! This branch rarely has queues, which makes it a great place to pop in a cheque on your lunch hour. They also have in-store cash machines, deposit machines and a separate help-desk if you need some one-to-one advise. They also have trays of free Murray Mints on the desk which I think is sweet touch (see what I did there?)

No commission but very poor rates. Kids on schooltrips don't even get given a docket, the rates for…read morecoins are even worse (50% of the displayed rate). For 90 euros, my kid only got £62, while the teachers waited outside. What a scandal. One girl got a fiver for 10 euros. How can this even be legal