Nationwide is a buidling society, not a bank, so is owned by the customers. This is a small branch with three cashier windows and a fast-till (good for paying in cash and cheques) and was the only city-centre branch until the Portman merger - the ex-Portman branch is by the Thermae Spa.
Queues can be very long, the internet banking service is good and there's an internet banking terminal in the branch. Staff are generally very helpful, but always worth checking your facts on products. read more