Wonderful, caring, helpful. Animals are so lucky to have such a dedicated person to be on their…read moreside. We are new residents in the pass. We looked everywhere for some place to take a kitten we rescued from the road in Beaumont. No one seemed to care, then we called Tender loving critters and met the most wonderful, caring person anyone could imaging. Thank you! Thank you! Thankyou!

We are so thankful to Ellen and also to the Animal Action League for their spay and neuter clinic…read moreat the Banning Community Center. They do so much to protect and improve our communities by offering these clinics to feral cats. They did a great job on the two kittens that we brought them and the kittens are healing quickly.

Visiting Reject Ranch was an unforgettable experience that truly touched our heart. From the moment…read morewe arrived, it was clear that their mission to rescue and care for farm animals in need is carried out with dedication and genuine compassion. The animals at Reject Ranch are not just living beings but are treated with the utmost respect and kindness they deserve. Each animal has a unique personality, and interacting with them was a delightful experience that melted our heart. It was wonderful to see how well they were cared for in such a loving environment. A special mention goes to Kady, who was incredibly informative and helpful throughout our visit. Her knowledge and passion for the animals and their well-being were evident, making our interaction both educational and enjoyable. Her kindness allowed us to connect with the resident animals in a meaningful way. Meeting these loving creatures entirely altered my perception of farm animals and emphasized the importance of empathy and compassion for all living beings. We left Reject Ranch with a renewed sense of purpose and a desire to contribute to their mission. I wholeheartedly recommend visiting Reject Ranch. It's a place that enriches your understanding of animal welfare and inspires continuous support. We look forward to returning and continuing to support their wonderful cause, as once you meet these incredible animals, they stay in your heart forever."

From the owner: At Reject Ranch, our mission is to come to the aid of farm animals in dire need, and to provide…read morethem with a safe home through sanctuary or adoption. We strive to inspire empathy and compassion for all animals, by providing opportunities for people to interact with our rescued animals.

We found some kittens under our deck with no sign of the mom and they helped us to be able to find…read morethem a good home. The gentleman there helped us out immensely.

Do not go to this place they are horrible. We took two cats there to get spayed two weeks ago. One…read morecame back to us with neurological issues. We took the cat back to them last week and they took over 300 dollars to run blood work and they said that the cat would be fine just to let the cat be for a couple days and feed her baby food through a syringe. They said if anything else to go the emergency vet. After a long weekend of my cat getting worse we took her to our regular vet in Redlands. Paw Mission could not even answer the phone when our vet tried to call or I tried to call to get the test results that they charged us for. I had to have a family member drive to them while I was sitting in the vet office. They told the family member that they could not fax over the test results because they do not have a fax machine. They still would not call and had to be pressured to email the results. My cat had to be out down do to neurological issues from lack of oxygen during the spaying procedure. They still can not call us or show any compassion even after being told the director would call yesterday between 1 and 2 pm which of course never happened. My girls and us are devastated. Please, please do not trust your animals with these people.

Animals are well cared for and given regular exercise, healthy food & lots of affection by staff…read moreand volunteers

Found a stray boxer in front of the RUSD office building and called to get Redlands animal control…read moreto come get it. After 15 minutes on hold the girl told me to call her supervisor and gave me a number, the number was for Devore Shelter. Devore said call Redlands, since the dog was found in Redlands they refused to get it--no one would come get it and the worker at Redlands told me if I left the dog there I was breaking the law. She wouldn't have someone come look at the dog unless I posted it on Facebook first, even though i told her I didn't have Facebook and expressed numerous times he was a very LARGE, intact male boxer with an unknown temperament. I expressed the dog seemed fairly nice but I wasn't feeling safe with him and my three year old alone in the vehicle. Animal control said my kid would be fine and I had to bring him in or face legal action. I called a friend to come help me and brought the dog in. When we arrived there were three female staff at the desk. The blonde pictured below kept saying he was a good boy and seemed nice. She proceeded to come out to the lobby to give him treats straight from her palm and pet him while I scanned for a microchip. She went back into their office and he began quietly growling at everyone that walked by. This was making me uncomfortable. It was just he and I in the small lobby and they clearly were taking their time. I asked how long the process would take due to feeling uneasy being alone with this animal. That's when the male employee emerged from his office with an angry demeanor. When he approached the desk everything changed, suddenly they were petrified of this animal they were forcing me to be in close proximity with, the same animal my three year old was "fine to drive with". During the whole process, multiple people had come to meet with dogs and potentially adopt while I was in the lobby. They were asked to wait directly outside the door while the staff (pictured below)proceeded to walk back and forth past the dog to get paperwork and ids from them. The staff expressed they needed my ID for paperwork and couldn't trust me to fill it out without it. The ID was in the car and the staff refused to hold the dog while I retrieved it. They wanted me to walk outside past all the other adoptees with a dog showing aggressive behavior. The same dog they wouldn't let any one of those adoptees be in the room with for their safety. When I came back from the car with my ID the male began yelling at me, that it was my dog and I can't leave the stray dog at the shelter(I thought that was the purpose of an animal shelter but I guess not). They said he was aggressive--no wonder I didn't want my three year old with him. I fully believe the hostile nature of the male employee put the dog on edge and caused him to react. You guys had no problem putting my three year old in danger but you guys couldn't be bothered. The male worker had way too much Suavecito in his hair and a skin tight polo shirt all while trying to intimidate me and make me feel unsafe in the office. He was accusing the dog of protecting me and prosecuting me for turning in my own animal. He sat there staring me down repeating demands and yelling at me. They are incompetent and the whole shelter is ran by idiots. They kept the dog and threatened they are having animal control investigate me for abandoning my dog. They are a joke.

Adopted two dogs Nice staff…read moreClean kennels A lot of cute dogs Good shelter The price for adoption is good Supplies licenses Spay/neuter great Microchip available

2.8 stars. I can see…read morewhy now. My 80 year old Grandma found a sick cat with symptoms of rabies and had a throat issue. She trapped it and took it here to see if they could help, she was told by riverside animal control to take the cat here to Maybe euthanize so it would no longer suffer. I get you don't do those things here but for an 80 year old grandmother who is just trying to do the right thing, you could of shown compassion. Instead, you make her feel ashamed because "she probably was feeding the stray cat!" You made her leave where she was lost on what to do and she cried because nobody could be bothered to help an old lady. Im not asking much but for you guys to do better. That front staff is what is wrong with the world. Id say have a great day but ehh I could careless. P.s we like the accountability your employees made when we called to try and figure out what happened and you didnt like the tone and hung up the phone. That's professionalism at its finest

I wanted to come here and write about my experience adopting from FOCHP…read more My first contacts with them was with Sandra, the foster mom for my Gracie (Snowball) There are not enough words to describe how kind, helpful and gracious she was with everything. I went the day after Christmas to do my meet and greet and spent an hour with her asking questions. I never felt rushed. I never felt like I was irritating her, she was just fabulous. Everything this rescue does seems to be top-notch. They even feed a high and more expensive food which completely impressed me because puppy nutrition is so important. If I could give this review more than five stars, I would. Everything went smoothly, everyone I talked to or texted was so helpful I could not have asked for a better experience. Thank you FOCHP!

They seem like a compassionate rescue until you try and adopt a dog. I understand that matching…read moreanimals with families can be a complicated process to make sure it's a good fit, but when you're discriminated against because of your age, it really can leave a mark on your reputation.

Carolyn S On 12/13/2025 I visited Haven Pet Center to…read moreinquire if Raggedy Anne was still available for adoption. I was so thrilled she was available for me to meet and greet. As soon as the gentleman came into the room with this precious little girl, I knew she would be mine. My experience was fantastic not just because she is mine. The people working there are amazing. The young gentleman who brought little Raggedy in was so kind and gentle. The facility is very clean and well kept. My little girl must be spayed then she will come home. God bless all of you, Merry Christmas to all of you.

Great doctors, nice and helpful people at the front desk! Check in is fast and easy!! Prices are…read morereasonable and appointments are always available! They also take care credit and explain everything in detail! My pets love it there! Groomers are great and helpful! They do a fantastic job with my poodles! I don't go anywhere else!!

Very rude from the front desk to the male security guard sitting there acting like we're in his…read morespace, to the person getting the dogs out of the cage acting like we're bothering them too. It's their job and they acted like it was more of an inconvenience of us coming in to take a shelter dog home. Rude!!!

I adopted my girl here about a year ago and the process was amazingly smooth and fast. They gave us…read moretime alone with her and spoke with honesty about her good/bad qualities and behavior. The vet next door took good care of her during her spay and gave us medicine at a good price for her after as well. Over all i really recommend this place if you're looking to adopt!

I walked to the Rancho Cucamonga Animal Shelter that day because I thought I might be ready for a…read moredog. Or maybe I just needed the feeling of a living thing nearby again--the kind that looks at you like you exist in a way the rest of the world sometimes forgets to. I first met Tito, who was perfectly good and perfectly himself, but the chemistry just wasn't there. So I told Melissa, one of the shelter staff, something a little strange. I said, "Just pick a dog for me. Anyone. Don't tell me anything about him. Just bring him out." And she did. The dog she brought me was beautiful and bright-eyed and eager in the way that makes you think a dog already knows something about you before you've said a word. I warmed to him immediately. We spent a little time together outside the kennel, and it felt--quietly--like a small pocket of calm inside a very loud world. Then I asked his name. Elliott. Spelled the same way as my daughter's name: E-L-L-I-O-T-T. My daughter Elliott is named after my mother, whose last name is Elliott. Three Elliotts, suddenly converging in the middle of a shelter yard on an ordinary afternoon. The kind of coincidence that makes you pause for a second and feel the strange poetry that sometimes shows up in everyday life. But the part that stayed with me the most wasn't just the dog. It was Melissa. We talked--really talked--for a moment. The kind of conversation that isn't long but still somehow manages to feel human and grounding. She shared a little of her life, and I shared a little of mine. And there was something about her presence that made the entire experience feel gentler, more thoughtful, more real. The shelter requires that every member of the household meet a dog before adoption, so I went home excited to show my daughter Elliott the pictures. She studied them carefully and then said, very plainly, "No Mommy. That dog is too big for us." And in that simple honesty there was clarity. I realized that what I went looking for that day--a companion to fill a quiet space in my life--might not be the right step just yet. But something else happened instead. That afternoon left an imprint on me. Meeting Elliott the dog, and more importantly meeting Melissa, reminded me how much compassion and patience exist in the people who choose to work in places like that every day. So instead of adopting right now, I've decided to volunteer at the shelter and spend time with the dogs there--especially Elliott, if he'll have me. Those dogs need love. And the people who care for them deserve recognition. Melissa, in particular, left a mark on my heart that I won't soon forget. In a world that often feels rushed and transactional, she offered something simple and rare: kindness, presence, and a moment of real human connection. And sometimes that's exactly what you needed all along.

Disappointing experience. Our dogs passed last year and it was finally time to add new fur babies…read moreto our family. We wanted to adopt three puppies from the same litter (just like we have three cats from the same litter), and after browsing local sites for quite awhile, we finally found a trio of brown shelter puppies that would have been perfect. However, we were turned away because the supervisor said there is a "one dog limit." According to the City of Rancho Cucamonga website (screenshot attached), that is not an actual policy. We own our home, have a fully fenced yard, and have responsibly had multiple dogs for years until our last two passed after long, happy lives. We also donate to shelters locally and elsewhere. We are excellent pet parents. Unfortunately, now we'll be taking our adoption, and our donations elsewhere.