Wonderful, caring, helpful. Animals are so lucky to have such a dedicated person to be on their…read moreside. We are new residents in the pass. We looked everywhere for some place to take a kitten we rescued from the road in Beaumont. No one seemed to care, then we called Tender loving critters and met the most wonderful, caring person anyone could imaging. Thank you! Thank you! Thankyou!

We are so thankful to Ellen and also to the Animal Action League for their spay and neuter clinic…read moreat the Banning Community Center. They do so much to protect and improve our communities by offering these clinics to feral cats. They did a great job on the two kittens that we brought them and the kittens are healing quickly.

Visiting Reject Ranch was an unforgettable experience that truly touched our heart. From the moment…read morewe arrived, it was clear that their mission to rescue and care for farm animals in need is carried out with dedication and genuine compassion. The animals at Reject Ranch are not just living beings but are treated with the utmost respect and kindness they deserve. Each animal has a unique personality, and interacting with them was a delightful experience that melted our heart. It was wonderful to see how well they were cared for in such a loving environment. A special mention goes to Kady, who was incredibly informative and helpful throughout our visit. Her knowledge and passion for the animals and their well-being were evident, making our interaction both educational and enjoyable. Her kindness allowed us to connect with the resident animals in a meaningful way. Meeting these loving creatures entirely altered my perception of farm animals and emphasized the importance of empathy and compassion for all living beings. We left Reject Ranch with a renewed sense of purpose and a desire to contribute to their mission. I wholeheartedly recommend visiting Reject Ranch. It's a place that enriches your understanding of animal welfare and inspires continuous support. We look forward to returning and continuing to support their wonderful cause, as once you meet these incredible animals, they stay in your heart forever."

From the owner: At Reject Ranch, our mission is to come to the aid of farm animals in dire need, and to provide…read morethem with a safe home through sanctuary or adoption. We strive to inspire empathy and compassion for all animals, by providing opportunities for people to interact with our rescued animals.

Unfortunately, I left a message about my issue but I never even received a response from anyone.read more

Do not go to this place they are horrible. We took two cats there to get spayed two weeks ago. One…read morecame back to us with neurological issues. We took the cat back to them last week and they took over 300 dollars to run blood work and they said that the cat would be fine just to let the cat be for a couple days and feed her baby food through a syringe. They said if anything else to go the emergency vet. After a long weekend of my cat getting worse we took her to our regular vet in Redlands. Paw Mission could not even answer the phone when our vet tried to call or I tried to call to get the test results that they charged us for. I had to have a family member drive to them while I was sitting in the vet office. They told the family member that they could not fax over the test results because they do not have a fax machine. They still would not call and had to be pressured to email the results. My cat had to be out down do to neurological issues from lack of oxygen during the spaying procedure. They still can not call us or show any compassion even after being told the director would call yesterday between 1 and 2 pm which of course never happened. My girls and us are devastated. Please, please do not trust your animals with these people.

Found a stray boxer in front of the RUSD office building and called to get Redlands animal control…read moreto come get it. After 15 minutes on hold the girl told me to call her supervisor and gave me a number, the number was for Devore Shelter. Devore said call Redlands, since the dog was found in Redlands they refused to get it--no one would come get it and the worker at Redlands told me if I left the dog there I was breaking the law. She wouldn't have someone come look at the dog unless I posted it on Facebook first, even though i told her I didn't have Facebook and expressed numerous times he was a very LARGE, intact male boxer with an unknown temperament. I expressed the dog seemed fairly nice but I wasn't feeling safe with him and my three year old alone in the vehicle. Animal control said my kid would be fine and I had to bring him in or face legal action. I called a friend to come help me and brought the dog in. When we arrived there were three female staff at the desk. The blonde pictured below kept saying he was a good boy and seemed nice. She proceeded to come out to the lobby to give him treats straight from her palm and pet him while I scanned for a microchip. She went back into their office and he began quietly growling at everyone that walked by. This was making me uncomfortable. It was just he and I in the small lobby and they clearly were taking their time. I asked how long the process would take due to feeling uneasy being alone with this animal. That's when the male employee emerged from his office with an angry demeanor. When he approached the desk everything changed, suddenly they were petrified of this animal they were forcing me to be in close proximity with, the same animal my three year old was "fine to drive with". During the whole process, multiple people had come to meet with dogs and potentially adopt while I was in the lobby. They were asked to wait directly outside the door while the staff (pictured below)proceeded to walk back and forth past the dog to get paperwork and ids from them. The staff expressed they needed my ID for paperwork and couldn't trust me to fill it out without it. The ID was in the car and the staff refused to hold the dog while I retrieved it. They wanted me to walk outside past all the other adoptees with a dog showing aggressive behavior. The same dog they wouldn't let any one of those adoptees be in the room with for their safety. When I came back from the car with my ID the male began yelling at me, that it was my dog and I can't leave the stray dog at the shelter(I thought that was the purpose of an animal shelter but I guess not). They said he was aggressive--no wonder I didn't want my three year old with him. I fully believe the hostile nature of the male employee put the dog on edge and caused him to react. You guys had no problem putting my three year old in danger but you guys couldn't be bothered. The male worker had way too much Suavecito in his hair and a skin tight polo shirt all while trying to intimidate me and make me feel unsafe in the office. He was accusing the dog of protecting me and prosecuting me for turning in my own animal. He sat there staring me down repeating demands and yelling at me. They are incompetent and the whole shelter is ran by idiots. They kept the dog and threatened they are having animal control investigate me for abandoning my dog. They are a joke.

Animals are well cared for and given regular exercise, healthy food & lots of affection by staff…read moreand volunteers

Adopted two dogs Nice staff…read moreClean kennels A lot of cute dogs Good shelter The price for adoption is good Supplies licenses Spay/neuter great Microchip available

2.8 stars. I can see…read morewhy now. My 80 year old Grandma found a sick cat with symptoms of rabies and had a throat issue. She trapped it and took it here to see if they could help, she was told by riverside animal control to take the cat here to Maybe euthanize so it would no longer suffer. I get you don't do those things here but for an 80 year old grandmother who is just trying to do the right thing, you could of shown compassion. Instead, you make her feel ashamed because "she probably was feeding the stray cat!" You made her leave where she was lost on what to do and she cried because nobody could be bothered to help an old lady. Im not asking much but for you guys to do better. That front staff is what is wrong with the world. Id say have a great day but ehh I could careless. P.s we like the accountability your employees made when we called to try and figure out what happened and you didnt like the tone and hung up the phone. That's professionalism at its finest

Service respect and compassion. They care about their customers and their customers wellbeing.read more

If I could give them a zero I would. Filled out an application and emailed them. Never heard back…read more They could at least let me know one way or another.

Extremely caring and organized. I recently had my dog fixed and they were so helpful and kind. From…read moremaking the appointment online to all the follow up and reminder emails to picking up my baby, it was all a smooth process. Paying online ahead of time saved so much time. The price was 1/10th of what my vet quoted.

I found two dogs on a busy road and they jumped into my car. I went to the closest vet and found…read morethat they both had chips and had been adopted out from Haven Pet Center. The person who adopted the dogs was not responsive. Animal control stated that Haven Pet Center was supposed to take them back in. Since they say they are a no kill I was happy to take them back so they could be adopted. However, when I called them they refused the dogs and told me to take them to the kill shelter. So if you are thinking you are doing good by adopting from here because they are "no kill" just know they are happy to send their own dogs to the kill shelter.

Had 2 feral cats spayed. I have adopted many cats and dogs from there .Plus it's close to my homeread more

BEWARE ! FLEAS & TICKS !!…read more Honestly, I would never say to NOT adopt from here. Because every animal deserves a good home regardless of the shelter. It's bad enough they are a kill shelter. However, I would say to be cautious! Buy tick or flea medication beforehand. I adopted a kitten that apparently multiple people wanted in a raffle. Sadly I picked him up the day he was neutered as I had to wait the weekend to pick him up. Which mind you I could have bathed him before hand to remove all his fleas ! Now he has glue and cannot be bathed. He is infested with fleas everywhere and I only realized because how badly he was crying and in pain trying to bite himself because of his cone. Now I am afraid his glue will come off of his incision from his neuter. This is the second towel i was only able to capture 1 picture because the first towel was covered in fleas and needed thrown out immediately. I cannot believe the cats are given the bare minimum treatment. It's sad I already knew I needed to deworm him when I came home because of my lack of trust in them and now I have to see what route to even take for his fleas because he cannot get wet. This shelter needs to do better and I imagine the same applies to dogs. So beware.

I feel Dana and Alaina are "sticklers" and honestly not very nice people…read more The refused to help me get cat food because I live in Fontana. They gave me the number to the police station in Fontana, I called and was transferred to Animal control. They said they don't offer that service. So now I'm stuck because of red lining and discrimination on where the stray cats are right now. They said even if I found them in Rancho Cucamonga, they can't help. How could any human being resist helping kittens....they are like little innocent babies. It's so sad what kind of humans are they?

I owe this place a huge piece of my heart…read more My partner and I love cats but didn't have any experience, so we decided to try out fostering so we can learn the responsibilities while also helping out the community. The signup process was straightforward, and soon enough, we found ourselves in our little apartment with six cats all at once: a mom and her energetic five kittens. The shelter provided us everything we needed to care for them. Appointments were easy to schedule, and they were flexible about timing if we needed to pick them up later. Going from zero to six cats, it was a great handful but it was a blast. It helped me with my anxiety because I was too busy with the little rascals for my brain to think up any irrational worries. Between my partner and me, he is the emotionally-minded while I am logic-driven, but in this case, I was the one who fell in love first. By Day 3, my heart was breaking every night knowing that we would have to return mama cat to the shelter. I knew it was for the best so we could foster more, and frankly, it would have been a bit embarrassing to admit failure on our very first since I was very adamant in telling my partner not to get too attached to our first fosters. About two weeks in, we caved, as we couldn't bear the thought of sending our sweet Sesame back to the shelter to live out her days in a small space for an indefinite amount of time. We saw her whole nature and knew her sweetness and thoughtfulness in a way that we knew a majority of the people going into the shelter for a cute kitten would not see in this reserved adult cat. I was scared to bring this up to the foster coordinator since adopting your fosters is generally not encouraged, but they were sooo nice about it. They were very happy and saw it as a positive thing. The process to adopt was also very straightforward, and we couldn't be more happy with the addition to our family. To the new forever family of the kittens listed as Simba, Mushu, Bambi, Rajah, and Dumbo: we are so happy that they were able to find a home within two weeks after being returned to the shelter. We wish you all mutual love and companionship for a long happy life!!!