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    Barbours Towing

    5.0 (1 review)

    Services - Barbours Towing

    Vehicle towing

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    2 years ago

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    UK Unlimited Towing & Recovery

    UK Unlimited Towing & Recovery

    (6 reviews)

    Was visiting a friend at wake forest. Came out and as I was leaving, the tow truck crashed into me…read moreand said I had a boot on my tire. No boot to be found! Called wake forest police and they said pay the guy . I will probably be sending a bill for my medical from the crash. Totally ridiculous.

    Tried to give this place the benefit of the doubt but they refuse to help or even respond!…read moreI was at high park nails in wake forest Friday (go every Friday) but this week was Friday night on white so parking was insane. I called the nail place and was going to cancel my appointment due to no parking but they said I could park behind the building where it said residential because they all live there. I came out around 7:15 with a boot on my car. The people at the nail place came out and was confused so I called in and spoke to the receptionist at the towing company who advised me to send an email to the managers to see if anything could be done. I emailed immediately and was told manager would reach back out no later than Monday. Monday I reached out and they asked me what time and what car. I responded and haven't heard anything back. I have called and emailed many times after without no response. I would understand if they couldn't do anything but the lack of response is really upsetting! I am a single mom who really can't be paying $195 tickets seeing as I was going to cancel the appointment to avoid it. It's really all unfortunate, however a response or acknowledgment from the towing company would be nice. It's sad because the payment receipt cam from the same number as an old receipt from Norse brewing company so I won't be returning there either in the case they are connected. I refuse to support local businesses who are unkind and rude to its residents

    Barbour's Towing - 75 Ton Rotator

    Barbour's Towing

    (41 reviews)

    *********WARNING********* I'm only giving it a star because…read moreI have too. Barber's Towing and Storage has been a complete nightmare. After I was involved in a serious motorcycle accident and rushed to the hospital, they towed my bike without ever being notified by Knightdale Police or Barbours. I went back next day and bike was gone. I searched for a few days and finally was able to track it back to Barbours. a few days passed storage fees continued to pile up when they had no authorization to store the bike legally anyway. I've made multiple attempts to contact, plea with them and they have been rude and nasty during this horrible time. I have medical documentation stating I am unable to return to work for at least four more weeks, which they are fully aware of. Despite this, they have refused to show any flexibility or compassion and have instead rushed to start the lien process. I've been in the office twice with my crutches and cast. This is a 2021 Harley-Davidson Sportster 1200cc with only minor damage, a bike I paid nearly $10,000 cash for and worked extremely hard to own. She is sharp bike. Rather than giving me a reasonable opportunity to recover, return to work, and reclaim my property, they appear intent on selling my motorcycle out from under me. This company seems more interested in profiting from someone's misfortune than doing the right thing. No communication, no understanding, and no willingness to work with an injured customer. Just straight greed and cutthroat mentalit. I understand you have a business to run but they could have worked with me! strongly caution anyone dealing with Barber's Towing and Storage. this goes from corporate accounts to the little guy just trying to stay afloat.

    I wish I could give it zero. They were given a quick tire…read morerepair by my emergency roadside assistance. They called initially friendly and said would be there and would probably have a way to air it up. They then called and asked a few questions about vehicle and said that flat bed wouldn't work, would contact after locate smaller truck. Then there was no contact and they cancelled the order. However they billed the insurance for an hour worth of work that they did not do and said they told him to pull it to another location so they could access it. All untrue. I hope my insurance company drops them for fraudulent billing

    Christian Brothers Automotive Wake Forest

    Christian Brothers Automotive Wake Forest

    (29 reviews)

    This service center helped us resolve a significant engine malfunction with our 16-year-old car…read more While I recommend them for technical competence and professionalism, they are wildly expensive. After a timing chain misdiagnosis from another garage--and an insane repair estimate of over $6,000 for timing chain, plugs, and ignition coils--I started calling around and one place recommended a specific mechanic at Christian Brothers who specializes in Infiniti vehicles. I had it towed here, and the mechanic correctly diagnosed the issue as a failed ignition coil--not a timing chain. That correct diagnosis saved me literally thousands. While Christian Brothers Auto. was my "hero" in this instance, it was definitely a "high-cost hero." This place is wildly expensive and arguably overpriced compared to most independent shops. It is my understanding most garages mark parts up about 100% over retail (e.g., a $16 spark plug bills for $32). Everything here was well over 100%, in some cases closer to 400% (e.g., charge $425 for a $115 Hitachi ignition coil, spark plugs over $50 each). I asked for an adjustment on the pricing, and they refused. Also, while many garages will give credit for a diagnostic fee (already higher than most at $199) toward the cost of repairs, Christian Brothers will not. In summary, while I was ecstatic about their correct diagnosis, I was less than enthused about their gold-plated pricing for the work they performed. I strongly recommend Christian Brothers if you have a hard-to-identify issue (at least on an Infiniti), but I would avoid for most routine maintenance, as they are far too expensive.

    I love how they treat customers the way they would want to be treated if they were on the other…read moreside of the counter. The first time I went for maintenance service I loved how transparent they are, took the time to explain things, sent photos so I could see what they were doing. I recently had bad news about my car and they went above and beyond to get me information on how to address it with a warranty I didn't know was still valid. TBH, I might never have found out except that the guy decided to look it up and figure it out--All for something someone else will be making money off of.

    Barbours Towing - towing - Updated May 2026

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