I was lucky enough to find Wagner by an online search while on holiday in Lisbon. I had been so…read morebusy with work and family before our trip that I was in desperate need for some attention to my hair and Wagner provided all I could have hoped for and more! I had blonde French highlights with a metal detox treatment and a layered cut and blowout. Wagner was so caring and attentive to my requests. I felt like I was in a little palace and spa with the beautiful aesthetics, personal care, head massage and massage chair. Not to mention that Wagner is such a joy to be around. I left feeling light and rejuvenated and I am in love with my hair! Thank you, Wagner: it was such a treat and I will definitely visit you again on my next trip to Lisbon! Obrigada!!

I contacted Wagner before heading to Lisbon, and I'm so glad I did! I was only in town for a few…read moredays and really needed some TLC--and he delivered. He took such great care of me, and I absolutely loved my hair. The whole experience was wonderful from start to finish. Thank you, Wagner! Let's try a bit of Portuguese! Contactei o Wagner antes de ir para Lisboa, e ainda bem que o fiz! Estive apenas alguns dias na cidade e precisava de um pouco de mimo -- e ele foi excelente. Tratou-me com imenso cuidado, e adorei o meu cabelo. Toda a experiência foi maravilhosa do início ao fim. Muito obrigada, Wagner!

Is it crazy that an American girl would go all the way to Lisbon for a hair appointment? Hell no,…read morewhen the appointment is at Facto! In full disclosure, I was already in Europe, but I had plenty of other cities and salons to choose from. I did some online research, discovered Facto, and my gut told me it was the right place for me. Was I ever right, and you can bet I'm going back. I'm already planning my return to Europe with a first stop in Lisbon for another fabulous Facto day! The atmosphere at Facto is ELECTRIC, with owner Antony Millard leading the charge. An absolute gem of a guy--a heart of gold in the guise of a rocker. One of the most touching things to me was seeing Antony's caring, charismatic interactions with all his staff, and how they all engaged with each other. They're obviously friends, but even more so--they're a Facto family. And as for Ana, my stylist, where to begin? She's pure genius with color, treatment, cut, and style. I went in with badly dried-out hair from a summer of sea swimming, the remnants of a previous botched color job, and a photo of the new style I wanted. Ana delivered all that I wanted and more. We talked about what to do, and it became immediately obvious that she knew how to handle my mess. "I trust you," I said. "Do whatever you want." She painstakingly colored my hair, applied a deep condition/repair treatment (Liquid Hair), cut it brilliantly, and styled it in a way I'm actually able to repeat. During the whole process, she took time to show the up and coming stylists in the salon the various techniques she used. That's pure Facto--everyone pitching in , helping out, and learning from one another. I couldn't be happier with my hair. It's fresh and new, and yet it also feels more like me than ever before. While I was in the chair (because I spent a good 5 hours there!), I watched several clients come and go. Each person left looking like they felt like the most beautiful person on earth, and the most beautiful version of themselves. And that's exactly how I felt when it was finally time for me to go. Thank you, Facto, and especially Ana and Antony, for the experience! I can't wait to return!

This is by far the best hair salon I have ever been to. I have lived all over the world and had…read morebeen so dissatisfied with so many hair stylists, and after 3 years living in Portugal, I finally found the best place for color, cut, and style. Sad to have only found this place now as I may be leaving portugal soon. But for now, I'll be coming here all the time! My guy is Emanuel! Hands down the freaking best. He did an amazing job with my haircut, color, and style. Not only does he know how to treat my hair, he is also attentive, fun, and funny. Thank you, Emanuel. You are so gifted. I'll see you soon!

Best hair cut I ever had in my life! I think the stylist's name is Heidi, she performed an…read moreextraordinary Brigitte Bardot hairstyle and cut my hair to perfection. I just wished we had such professional salon and stylists in the United States!

From the owner: Um espaço dedicado à paixão pela profissão de cabeleireiro. Formados para responder às exigências…read moredas clientes, uma equipa de artesãos de beleza tem como lema a alta-qualidade do serviço prestado aliado à sua simplicidade e simpatia. Num espaço acolhedor e elegante, os nossos profissionais trabalham no sentido de tirar o máximo partido da beleza de cada cliente, efectuando trabalhos de corte, de maquilhagem ou de cuidados corporais. Uma equipa em formação contínua, para que estejamos sempre actualizados e possamos gerar TENDÊNCIAS. Trabalhamos com marcas inovadoras e de princípios humanos, posicionadas na vanguarda da qualidade e no respeito pela Natureza Davines - Sustainable Beauty Comfort Zone - a Complet Sense of Beuaty SLA - Make Up Professional

Visitei este salão no dia 30 de maio de 2025, enquanto estava em Lisboa para o funeral da minha…read moremãe. Pedi apenas um corte de cabelo e uma escova -- em nenhum momento pedi ou autorizei a aplicação de uma máscara capilar. Mesmo assim, aplicaram uma máscara sem o meu consentimento. Durante a aplicação, a funcionária ficou a manipular o meu cabelo molhado durante bastante tempo, o que me deixou desconfortável. Saí do salão preocupada com a possibilidade de terem colocado algum agente alisante na máscara sem me informarem -- algo que sei que alguns salões fazem para facilitar a escova. Logo depois de sair, comentei com a minha sobrinha que o meu couro cabeludo estava a coçar. A comichão continua até hoje e sinto que o meu cabelo está a cair mais do que o normal. Isto preocupa-me muito, especialmente porque já tive uma experiência parecida no passado com um tratamento de queratina que me causou uma queimadura química e queda permanente de cabelo. Liguei para o salão e falei com o Yohann, o proprietário. Ele negou que qualquer produto do tipo tenha sido usado e prometeu enviar-me a lista de ingredientes aplicados no meu cabelo -- mas nunca recebi nada. Para piorar, o corte que recebi do Renato foi apressado e mal feito. Fiquei com fios soltos e desiguais por todo o cabelo. Pelo preço que paguei, o serviço foi muito abaixo das expectativas -- tanto em qualidade como em profissionalismo. Se realmente não usaram queratina ou qualquer produto químico, então por que razão o meu couro cabeludo está assim? Neste momento, estou a procurar ajuda médica com um dermatologista para verificar se houve queimadura química. Caso seja confirmado que um produto nocivo foi aplicado, irei apresentar uma queixa formal às autoridades competentes em Lisboa. **E mais um alerta: eles não aceitam cartão de crédito -- e só informam isso no final.** Imagine se eu não tivesse dinheiro suficiente para pagar por um serviço que nem sequer autorizei por completo. **Não voltarei a este salão e não o recomendo, especialmente para pessoas com cabelo encaracolado ou couro cabeludo sensível.** Aplicar produtos sem o consentimento do cliente é algo totalmente inaceitável e pouco profissional.

My visit at this hair salon felt very much transactional. The hair stylist expedited my haircut in…read more15 min. I had to go back later in the afternoon to get it fixed after I noticed uneven strands of hair. I also had to ask my hair to be washed again as their hair product made it look greasy. The haircut was fine in the end but the overall customer experience was poor and I'll opt for a hair salon that takes more time with their patrons.

Sara and her staff are fantastic. Full service, possibly best mani-pedi-facial combo I have ever…read morereceived. The total price was 68 euros. Be sure to make a reservation for the specific services you want, they are small and have a lot of loyal clients.

The girls are all sweet hearts. I had the most pain-free wax - and i got EVERYTHING done...and…read moreusually I cry :-) Loved my pedicure as well. Will definitely come back. Great value and kind staff and a cozy environment.

Got a great beard trim, despite my very basic Portuguese! The proprietor looked at some photos of…read moreme with a shorter beard, read the notes my barber from home had written, and then step by careful step gave me my best beard. Strongly recommend!

AMAZING HAIRCUT!!! Celia was my barber and can I tell you, she taught me new things about my hair!…read more She took her time and even educated me on how to maintain my hair! Absolutely hands down the best haircut I have ever gotten!

Fantastic place. Friendly and talented staff in particular shout out to Fernanda. What a fabulous…read moretalent and I called lTe on the Same day. If you need your hair colored highlights and tlc. See the people at Hairport and arrive back home to your destination looking fantastic from Lisbon. Thanks

Salette did a great job with my uneasy curly hair, medium length! I really needed to refresh it and…read morechange the shape to more roundish and curls more light and vivid. I explained everything to Salette, especially that I was afraid of cutting too much, as I'm trying to grow it. Many times before at other places I already had misunderstanding with hairdressers - my hair was cut either too short, aka bob, or ended up with "octopus" kinda head shape... With Salette we had no misunderstanding at all, she spoke English, I also practiced my Portuguese with her. Hair washing, head massage, gentle brush, work with scissors, hair drying and styling - everything was wonderful, with great attention to the hair curl behavior. Not much of a blablabla, that I also appreciate. Overall, really positive experience! P.S. btw looks like this place is really specialized on creative short hair styles and amazing colors! if you're up to this - Airport is totally the place to go.

It's always a relaxing vibe there and every design I have ever requested has turned out perfectly.read more

I found Dez salon on Fresha, and booked an appointment due to their near-perfect rating. I highly…read morerecommend making a reservation, as they can get quite busy! My nail technician Kam was fantastic, she really took care of me. I specifically don't prefer electric filing during gel removal, and Kam took note and made sure to go very gently and used manual filing technique to remove the rest of the gel. Great location, good atmosphere. Kam was attentive to the details for the nail art I requested, and I truly felt like it was a nice collaboration and result. I'd highly recommend requesting her as your technician. The salon also conveniently provides other services such as pedicures and also eyebrow threading.

way over priced nothing special nice enough but not worth…read more250 euros for roots and blow dry

So disappointed! poor communication and terrible results!…read more I booked an appointment with Anton, when I arrived he wasn't there. No one at the salon called or texted me asking to reschedule or to even ask if I would be willing to meet with another stylist. If they had called I would have happily rescheduled. However they didn't, nor did they even tell me when I was there. At this point I should have just left. I wanted to try something new, I am very meticulous about my hair and am a perfectionist, but had faith as this is such a well rated salon. So, I asked the stylist how bangs would look on me, I was very specific about the look even providing photos... a wispy Jane Birkin very slight fringe. Adding that I was nervous and would like to be able to tuck them in with the rest of my hair if I didn't like them. I wish he had just said no or that he didn't feel comfortable cutting fringe. But instead he gave me a false sense of security, telling me that he is a professional and knows best b/c he's cut hair in Milan and Paris. He cut thick, harsh, blunt bangs, with close to zero blending with the rest of my hair. Not even close in the slightest to the photos I showed him or the concerns I voiced. At this point the damage was done and I tried my best to be polite and just get out of the salon. All I wanted was to pay and leave, as I was paying they told me that there was an additional charge on a hair mask they used, I wasn't informed or even asked if this was okay and that it would be an additional charge. I spent the rest of the day crying and have truly never received a worse hair cut. I have contacted the salon and voiced my disappointment with them, I appreciate them offering a new appointment with Anton and a hair treatment, However the damage is done and they can't make my hair grow back. I don't wish to ever return to this salon again.