Barbera Homes was great to work with. They built a beautiful home for my clients in Kelly Farms. The listing agent, Cindi Cox, was a great communicator and easy to work with. I would highly recommend them again! Palma Pedrick Roohan Realty read more

I could not agree more with Nick's review. Even 3 years later, not one thing has changed and I was in complete denial until I experienced everything he described. I went through it during the construction process first hand and I'm still dealing with them almost a year after signing my contract. I wish I had never done this. I was constantly stressed out and this was and is still a completely awful experience. Whoever gave this company 5 stars was clearly paid to, probably so they wouldn't have a 1 star rating. I honestly don't know how Frank can legitimately run a business like this. Not one person working for him will care about you, your family, or your situation. All they want is your money and they will say anything to get it. A perfect description, as Nick said, is over promised expectations and undelivered results. That should be their slogan. If you do choose to go with them, be prepared to: 1. Overpay for your house by thousands of dollars for pretty shitty work and low quality materials. It's what Frank calls "affordable". Do your research and the math on the outrageous upgrade costs. You will realize you're getting screwed. 2. Have zero communication between the site coordinator, operations manager, construction manager, and the construction team... you might as well kiss your blueprints goodbye because what you sign won't be followed and the things listed as standard features in your contract won't be included. I know this sounds crazy and you're saying to yourself, "how can that be?", but it really is true. 3. Have plenty of incompetent subcontractors working on your house. 75% of the guys are still learning how to do their jobs or are in training and the construction manager is never there to supervise anyone. This is because Frank is so cheap he's not willing to pay for people who actually know what they are doing. I am afraid for what is behind the walls, seriously. The day we closed on our house, we had no hot water and our dishwasher wouldn't turn on. How bad could it be, right? After being present for the necessary repairs, we found out that our hot and cold water lines were connected together and the water line to our refrigerator had never been done at all. The main electrical wiring to our dishwasher had been nearly cut in half and could have started a fire if the dishwasher was able to turn on. I thought you're supposed to have peace of mind building a new house... not so much. One more example, our neighbor's house was built 6 months before ours. Their sump pump failed a weekend when they were out of town. They came home to 2 feet of water in their basement, everything was ruined, including the furnace, and they did not have flood insurance. They had quite a battle getting that taken care of with BH. 4. Deal with their greedy real estate agent/site coordinator, Maryellen Blair. She is a complete bitch and has a serious conflict of interest with this type of home purchase. Unfortunately, she is the only tether you have to your house after you've signed the contract so get ready to deal with her for 4+ months. Be sure to have your own real estate agent with you for every single meeting. I would highly suggest one with new construction experience who will abdicate for you because Maryellen is a snake in this industry. I could not stand this woman, by the last walk through I wouldn't even speak to her, let alone shake her hand. 5. Be lied to...constantly. We were rushed into making decisions and signing off on things that were not correct. If we didn't, then we were told that we are holding up the building process. This is a complete lie because they already have their own agenda (and blueprints apparently) and the time frame in which you make your decisions has little effect on that when they are just starting to build the house. What they don't want you to know is they are rushing you so you don't look at the details. They are vague for a reason, which allows them to get away with shit behind your back and still make you pay for it at the end of the day. Clearly, I am very unhappy and I do not recommend BH to anyone. Everything I've had to go through has been a fight because nothing is ever done right the first time and no one cares about my house. I paid more than market value for it, so I've literally thrown my money out the window and I won't be going get it back anytime soon. No amount of remedies has made up for what this builder has and continues to put me through. I don't care about his reputation in the Capital Region because it is a bunch of bullshit. It is unfortunate that more people don't voice their experiences to warn others from going through this fate. He should not be allowed to lie to people and use and abuse them like they are garbage, it is absolutely disgraceful. Save yourself the aggravation and build with or buy from someone else... read more

What a phenomenal company to work with. Highly accessible builder who will bend over backwards to satisfy the customer. Great communication. The process is clearly defined and stress free. Professionals at every level. read more

Summary One of the most frustrating and horrible sales experiences of my life. Barbera took what should have been an exciting and fun experience and ruined it. The 6 month process ended up taking over a year, updates were not provided after repeatedly requesting them, delays were not explained, vendors were incredibly subpar and months after closing punch list items are still not closed out nor have any dates been provided as to when they will be closed. They may be a perfectly acceptable builder in the 200-300K price range, but anything over that and it becomes very evident that they are out of their league and do not have the competency to operate at that scale. I will try and keep this updated as time allows and any progress is made or I think of other information I can provide to ensure any potential home buyers are educated. Timeline What was supposed to be only a 6 month experience ended up taking a year. We were never appraised of if there would be delays nor how that would impact the overall timeline. After repeated requests for updates Barbera's representative told us that they were not contractually obligated to provide any updates or timelines and thus would not be provided anything. This was roughly 3 months into the "6 Month" process and we didn't even have a frame on the home yet. We were needing to renew our lease on the apartment and were trying to determine even a broad timeline. Were things on track, were they delayed, did we need to ensure we had another place to live in 6 months? None of this mattered to Barbera and they continued to not provide even a broad estimate on the status of the home or when it would be completed. Even after the point in which they were contractually obligated to provide a date, it took weeks to get a tentative date of completion. This date, of course came and went and it wasn't until weeks later that they actually completed the home. It is apparent that Barbera either doesn't have the Project Management skills or competent subs, which is literally the entire value they are supposed to provide as they are simply a GC. Home are started and stopped for long stretches of time with no progress going on. Do not expect things to go smoothly once construction starts. Each piece of the process will be followed by long periods of dead time with no updates or information provided. Vendors The vendors Barbera deals with follow suit with Barbera and are certainly sub par. Every single time we went to visit one of the vendors after making an appointment we were left waiting for atleast 30 minutes. The show rooms are very small in comparison with others in the area and located far away from the neighborhood site. Visiting them is largely a non value add due to the fact that they are unable to talk pricing with you directly. Everything must be passed to Barbera and then on to the customer, so Barbera can apply their markups to the cost from the vendor. This makes it extremely difficult to pick out your material. You may like a certain hardwood or trying to choose between a couple of options, but without being able to determine whether they are within your budget or if the price difference between different options would be a deciding factor you can't really make an informed decision. You have to blindly choose and then wait a week to receive the pricing from Barbera directly. Quality The quality of the home again, seems to meet the minimum standards to pass inspections but that is about it. We've lived in our home for about 4 months now and continue to notice where corners were cut and evidence that there really was no passion from many of the vendors. Items such as door frames being cut short but then left, tops of doors being left unpainted, poor paint lines, burnt electrical outlets that shouldn't have been installed, etc. Our hardwood floors are already showing many scratches simply from general use and where corners of different planks have peeled up. Rooms with carpeting are showing gaps under the baseboards where the carpet was not cut to the right dimensions. Post closing Immediately after signing the paperwork it was explained to us that we did not have a mailbox because it was "too cold" to install them so we would need to go to the post office to pick up our mail. At first this didn't seem like a big deal, until we realized what all this entailed. The post office closes at 5 and is 30 minutes outside of the way, so in order to pick up your mail you will not only have to leave work early but spend an additional 30 minutes driving. This also means that the USPS won't deliver packages either, including all of the Amazon packages that you order on a daily basis for all of the items you need when moving into a new house. In typical fashion, at first no dates on when mailboxes would be installed were provided, then they were provided but then missed again with no explanations, new dates provided and missed again. Entire foundation read more

I signed my contract for my home in the Kelly Farms Development early spring of 2017. From my very first contact with Cindi Cox, representative of Barbera Homes, to my closing in November of 2017, my experience has been very positive. Cindi kept me informed of the timeline of the construction, who I needed to meet with, subcontractors I needed to see to pick out, floors, siding, cabinets, fixtures, paint, etc. If there was a problem (and there were only a couple) she worked with me and with Barbera Homes to correct the problem. I had a couple minor problems after I moved in and the staff at Barbera Homes promptly remedied the situation. The staff at Barbera Homes are friendly, professional and helpful. I am extremely happy with my new home. read more

Great company! Honorable people with a good sense of design. A terrific reputation and my expectations were always met or exceeded.

I can't even give these people one star. Whatever you do, DO NOT PURCHASE A HOME FROM THESE PEOPLE. They are nasty, rude and unhelpful and will do anything to maliciously curtail their contractual obligations. I will never build another home again because of these people. read more

I've read Nicholas's and Charissa's reviews and I'm honestly and totally stumped that they encountered this from BH group or Barbera homes. I had my house built by Frank Barbera in 2007 and have not regretted one moment of it. The process was both professional and seamless by both the Builder and the realtor Terry Little. I found both of them and their respective teams responsive and accommodating to the point of going above and beyond my expectations. Even after the closing both the realtor and the builder continue to address concerns or questions I had and frankly they were under no obligation to do so. I actually was looking at Frank's new development in Malta and had consider repeating the process again with the same realtor and builder in an effort to downsize...that's how delighted in place I was from the beginning to end with the process. Personally I wish they were more stars I could give you both. Keep up the good work!! read more

Couldn't agree with previous comment MORE !! We have no complaints about the finished product BUT the communication with this Company is the worst. They say they can do something and then when it gets on in the process it's too late ! I said to the Co-Owner that if it was just Us that were complaining I would have to sit back and re-think. Out of approx 10+ families that have moved in we have heard nothing but negative comments about them . Some commented that they went so far as to contact Attorneys and wanted out of the deal !!! I think that's speaks for it self. Wonder how they sell so easily.........that's simple as Latham and North Colonie is a desirable location and the area sells itself !!! read more