We were visiting Lexington to help care for a terminally ill friend. At some point it became clear…read morewe would need a professional "night nurse" to spell friends and family. Based on Yelp reviews and references from UK Health I contacted Home Instead by phone. Whitney, the owner, was very professional and informative. I thought we would need her services in about ten days when my friend would be released from the hospital. As it turned out my friend was released to hospice earlier than we had expected. I called Whitney about 10 AM and she had a professional caregiver at our home by 7 PM that same evening. Kim, the professional caregiver, was amazing --- experienced, sensitive, caring. Unfortunately, we only needed her services one night as our friend passed the following morning. We had paid for a week of service in advance. Quite unexpectedly, Home Instead charged only for the one night of service and refunded the balance. I doubt there is any better caregiving service in the Lexington area.

If you can avoid it home senior care for your parents do it they're better off in a nursing homeread more

They are like vultures who can't wait to bill your Medicare. They wanted to fit an Afflovest by a…read morepersons shirt size. Also they called and claimed our family doctor sent orders for medication while I was standing in the doctor's office. That wasn't true. It couldn't be because I was standing with the doctor! Avoid them. Medicare and insurance is hard enough to navigate you don't need to get involved with a company like this that will only bring you more stress and complications.

Timothy is fantastic. Very polite, knowledgeable and just a great person. He was a pleasure to be…read morearound. Lincare is lucky to have him as an employee.

I came to this hospital (ER) with my 6 yr old and 1 yr old nieces, and I just want to brag on one…read moreof their nurses for a moment. Everyone was very kind and courteous, but one in particular went above and beyond. The 6 yr old was being treated for basically an allergic reaction, and a ER nurse named Micki Jo (sp?) was so kind. She brought the girls coloring books, tiaras, and stuffed animals, and she wasn't even their primary nurse. Later, she then came in and picked up the 1 yr old (who HATES strangers) and took her to get ice cream for both of the girls. She was wonderful, and deserves to be praised!

Baptist Health Home Care has really gone downhill. Apparently they were bought out by another…read morecompany and it's been one problem after another. First, I asked for a FEMALE physical therapist which they said was not a problem. A couple of weeks later, a MALE PT calls me to set up an appointment. I explained I wanted a female. So another week or so went by with no call. So I called them and said I would accept a male PT. Another couple of weeks go by and I get a call from nurse wanting to come by. I said I'd already seen their nurse and I'd been waiting weeks for a PT. Finally another week or so later, a PT calls and I have my first PT session. He said he'd let me know how many PT sessions a week I would have, but it's usually once a week. A week went by with no call, no show for a second visit. A second week goes by no call, no show, so I had start all over again finding another home physical therapy company. I don't recommend anyone use BH home care because they apparently don't have enough staff and they are very disorganized.

I have lived in several locations on the east coast and this is easily the best company that I have…read morehired to care for my mother. Attention to detail, professional , compassionate caregivers that love their job. Best in Lexington!

From the owner: A Loving Touch In-Home Care distinguishes itself through its unwavering commitment to compassion,…read moreempathy, and personalized care. Our experienced and well-trained caregivers create a nurturing environment, where each client's unique needs are met with utmost attention and respect. We pride ourselves on fostering independence and maintaining dignity, all while ensuring open communication and collaboration with families. With flexible scheduling options and a genuine passion for improving lives, we stand as a beacon of excellence in the realm of in-home care services.

Great people and excellent service . Another company National Seating and Mobility. Had my chair…read moredown 9 months and hadn't even ordered the parts Extreme came out and looked at my chair and had the parts and my chair fixed in 2 weeks they also installed transfer handles a feature i was told by National was not available. The last time it was down a year before National got it fixed . Extreme took me from hating this chair to loving it . THANK YOU EXTREME

We've used Extreme Mobility over the years for home health needs, however our most recent encounter…read morebrings me to leave this review. We purchased a new electric hospital bed and rails and not long after the purchase the bed rails started giving us issues. We called in and they sent Donnie in for a service call. They collected the fee for the service call, however Donnie the technician couldn't fully repair he rails due to COVID and them not having access to the new part. To buy some time, he said he placed the order but he temporarily rigged the rails up so we could at least use them until the new part came in. Mind you, the rails started giving us trouble within the first month of them being new and installed so they should have a warranty on them to be replaced. Donnie said he would reach back out to us once the new rails came in which was 3/29/21. His temporary fix caused a huge noise to happen every time we put the head of the bed up and down, and the bar was broken but other than that they worked okay temporarily. This was a band aide. Still never being fully fixed. Again, we paid a service charge at this time. We wait, and wait for Donnie to contact us as he said he would when the new rails came in but we have never gotten a follow up from him. With COVID happening we were trying to be patient and hoped he would keep his word. We didn't call in because the temporary fix was working until recently until a few days ago (6/22) and a side of one of the rails popped out. I had to uninstall them by myself because if I didn't they were going to break the electric component of the hospital bed. I contact Extreme Mobility to ask for a follow up from Donnie about the part he ordered. He no longer works there, and they sent a new technician out. In Donnie's notes he wrote he came and fixed the part and closed the order. NOT TRUE! Per a conversation with Kim, office manager they are not willing to fix the bed correctly due to Donnie not doing his part, and they want us to pay another service charge and completely ignore the fact that Donnie never fixed the bed correctly to begin with. They blame us for not following up but they are the business who said they would follow up with us. The new technician (didn't get his name) that came on 6/8/22 made a comment that they have spent a lot of time cleaning up Donnie's mistakes or jobs that were left incomplete, however Kim denies that's the truth. Either way, the bed never got fully fixed, we paid ANOTHER SERVICE CHARGE TODAY for nothing and the owner and Kim have said we are the ones responsible for reaching back out to the company to receive an update on the new rails Donnie said he ordered, but they were on back order due to COVID. Absolutely no accountability and a waste of time and money. We were lifelong customers but we will never do business again due to the shady practices and service we received. In the end, they didn't care to make it right with the customer. They said it was our fault because a year had passed even when Donnie didn't keep his word. They only cared to collect another $60 service fee for a job we already paid for and never received complete service on. What a disappointment. I encourage you to go elsewhere because this company will not make their wrongs right and they deflect it onto the customer. I hope that $60 was worth it. Word of mouth goes along way.

We had a wonderful experience living at The Legacy Reserve…read moreat Fritz Farm. The staff, the restaurants, the maintenance we're all the best you could ask for, and so very warm and friendly at all times. When I become more mature, Legacy will top my residence list . I'Il miss you all.

Such a beautiful place that feels immediately like home. Staff are so sweet and helpful. The food…read moreis out of this world good, I had the prime rib and it was the best I have ever had. It was paired cheesy twice baked potatoes and broccoli. The next day I had a personal pizza in the bistro and it was excellent as well! My grandfather loves living there. He has made so many friends, and always has a full schedule of things to do. Our family is so happy with our decision to move my grandfather there.