I met with a doctor quickly, had my procedure scheduled, procedure went without a hitch and didn't…read morefeel terrible. Recommended!

AVOID. Lost referrals. Deny they accept insurance. They call me RE: referral - oh do not accept…read morethat insurance. Oh we operate multiple businesses here. Other biz accepts that insurance. Appointment goes OK - DOCTOR IS GREAT. Incomplete orders to medical facility. No pain meds @ Rx - another follow-up. Another call to schedule follow-up appointment - forgot to schedule. Unsure if this is "in play" here, but more and more medical practices are nothing more than shells macerating for some conglomerate. Doctors are employees without any ownership or oversight for the staff. Staff turnover is horrific with least cost apparent. There is a valley urology multi-location practice than worse than this. But my opinion a race to the bottom.

Dr Serrano is my hero. Thanks to him, I am no longer in pain. I think he saved my life…read more His staff is also wonderful. I strongly recommend this medical office to everyone.

Doctor Serrano is a great Surgeon . Caring and very knowledgeable. It is refreshing in today's…read morehealth care society. The office staff and nurse Suzy was amazing also. Totally recommended.

I've always received good from the two doctors I've seen here as well as staff that have done my…read morevarious tests. front desk could be a bit friendlier but unfortunately front desks workers at any medical facility tend to be kinda sour. my only major complaint is the seating. the chairs are not meant for people like me with fat thighs n behind. the exam rooms are even worse, they are even smaller! invest in a chair for the exam rooms that are bigger and this place would get a 5-star review!!

Can't get anybody to answer their phone.\nAt cardiac solutions…read moreMy Cardiologist informed me that the referral was turned in 4 hours later.I checked and they had notre That was friday , the only time i've been able to get through to anybody

Dr Sanders did both of my knees. The procedure, care and recovery went so well my husband asked…read moreDr. Sanders to do his,too. We were both up and about in no time. A year later and my knees act as if nothing was ever wrong! The staff was fabulous. Very helpful and considerate. Highly recommend Dr. Sanders for all of your orthopaedic needs. Ps. My scars are very thin!!

Not even sure they deserve one star! If you know that the…read moreschedule was thrown behind all day because of an emergency then just call the patients that are scheduled for that day and tell them everything is delayed or offer to reschedule! Apparently my gas mi he and my time are not worth it to Orthoarizona

I've had several Ortho surgeries and a hernia repair. The last hernia repair (open), gave me an…read moreaggressive Staph infection that resulted in an ER visit, hospitalization, and at home care until the open wound healed from the bottom up. Not fun. So I opted for an arthroscopic, and robotic procedure this time. Dr. Agapay is absolutely expert at this procedure. My experience (and I've had plenty) has been that surgeons can be great technicians but not the best at bedside manner. Kinda brusk Pre-op and Post-op. Dr. Agapay is the total package. First, he listens to you. Pre-Op he explains the procedure very clearly ad thoroughly answering any questions you may have. He has a great sense of humor and confidence which helped me relax. Post op he is available for questions/concerns and I know because I called day 4 of post op. I wasn't sure if the pain I was experiencing in my leg was a normal condition and was hesitant to call so soon after surgery. I didn't want to be that patient that overreacts. Dr. Agapay got back to me quickly and explained what I was experiencing, that it was rare but normal and that ice and time would heal. Sure enough, he was right and he did not make me feel like a bother at all. Dr. Agapay followed up again 10 days after surgery. Now here I am less that 3 weeks after surgery and my recovery has been remarkable. He is a terrific doctor and who is expert at an innovative procedure. By the way, his office staff is great also! They are friendly and efficient!

I underwent hernia repair surgery that went wrong. The surgeon caused a dime sized hole (his op…read morereport words) in my colon. While Dr Agapay was not the primary surgeon he was present and assisted. Another complication occurred while hospitalized and a fistula developed. I spent a month in the hospital. About 2 months after I was discharged Dr. Agapay was covering for my primary surgeon while he was away. I called his office on a Tuesday to report pain, redness, and hardness in the surgical area. I received a return call on Thursday. I reiterated my symptoms to Dr. Agapay who also stated he was familiar with my case as he had assisted and also reviewed my file. Dr Agapay did not ask me to come into the office. Instead he told me to get a Covid test and asked if I had any free ones at home. I said I did and he said to just use one of those. He suggested I had Covid because I told him I was having discomfort sometimes when trying to take a deep breath. I was not experiencing shortness of breath. It was discomfort from my diaphragm being affected by fluid buildup. The pain, hardness, redness continued with slight fevers over what was a holiday weekend. Yes folks, a surgeon who actually knew what had happened to me and was aware of my symptoms told me to take a Covid test, NOT come see him so he could actually help before a 3 day weekend. I tried calling the office over the weekend to find out if this was worth the ER or what should I do. The on call number was a cell phone? I left a message and texted it. My plan was to be at the Dr office first thing Tuesday morning. It wasn't necessary. At 3:30am on the holiday I woke up covered in blood and was taken by ambulance to the hospital. The blood and fluid was coming from my belly button which was the only way out it could find since laparoscopic surgery had created a weakness or opening there. Turns out I had cellulitis which became septic. Another 4-5 days in hospital. Am I upset at the surgeon who caused the initial injury? Sure. But he saw me through it. I consider myself VERY lucky to have survived and I have no debilitating intestinal issues except a larger hernia then I started with. It's Dr Agapay I feel who failed a duty of care and that's what has angered me the most. He was in the OR for the injury. He said he reviewed my chart when I called his office. A patient calls your office with symptoms of cellulitis 4 days before a 3 day weekend and you didn't think it a good idea for me to come in so you could see and perhaps start me on antibiotics BEFORE I was scared beyond belief with blood and other fluid practically exploding from my belly button. Do you know what it's like to wake up like that and have no idea what is happening? It has taken me several months to get to the point of being able to post this. The entire experience of the medical trauma has caused PTSD. The measure of service be it customer service or patient care is accountability and how the issue is handled. You did a lousy job handling this Dr. Agapay. I had a patient myself in my office (I am a part of the interdisciplinary team however not medical) mention how you would be performing that patient's surgery. I cringed and had to excuse myself from the room. So no, I would not recommend you as a surgeon.

My Cardiologist and vascular doctor is Dr. Siddiqui. I trust him done some work on me and I believe…read morehonest he is a good doctor.

I've only visited this office once and I was impressed with the staff and Dr Khera, he took his…read moretime explaining everything. I have another appointment this week, the Dr scheduled a ECO and will go over everything with me then.

I've known Dr. Ben Butler for years, great dental work, and would highly recommend them!read more

Fantastic service with a gentle heart! Takes time to listen and explain the process! Need care…read moredon't delay to call the best!

Dr. Raghavan operated on my umbilical hernia. The experience all the way from the first appointment…read moreto post-operative care and recovery was absolutely amazing. At my first appointment, he very patiently educated me on the hernia and the procedure. He listened to all my concerns and answered all my questions patiently. Right after the procedure, he shared with my husband the images of the procedure and details about the post-operative care. Dr. Raghavan is very personable, kind, and competent. I highly recommend him and his practice for hernia care

Dr. Karthik Raghavan brings to Arizona 20 years of diverse surgical experience. With his own unique…read moreapproach to patient centric care, he is a compassionate healer and a passionate patient advocate. He is a highly skilled and experienced surgeon, most importantly a surgeon who cares for his patients with the same commitment as he would for his family. His areas of expertise are advanced robotic surgery, laparoscopic surgery, general surgery, colorectal surgery, acute care surgery and endoscopy including both therapeutic and screening colonoscopies.

The 2 doctors I've seen there are very good. But there are some issues I'm going to register here…read morewith their operations process: 1- My second exam was with a foot specialist and when booking the appointment they said that my x-rays taken during the 1st visit would be faxed over from the other, original office. They weren't. The staff mentioned to me that "they never fax over x-rays from that office" -- Obviously a wasteful way to run a medical office. No wonder our insurance rates just go up. 2- Bill pay online is from the 1990's. There is no way to create a profile and have it recall even your address /phone number etc. This is basic stuff that most of us need to minimize the time spend doing these seriously retarded forms (mine even rejected that pay amount because no $.00 were entered) 3- Brad Bruns went out of his way to get me a long list of referral -- I spend half a day calling each one only to find out that not one would accept my insurance. You guys ned a database. 4- I eventually found a foot specialist (dr. Morris) that would accept my plan right at another canyon ortho branch. What?? Hard for me to understand how they could miss referring me to a specialist right in the same group. My hunch is there is little communication between the branches. TOO BAD -- ortho could be a truly GREAT resource, but they're crippled by low-tech.

Amazing care. Dr Hippensteel is the best! Sorry to lose Dr Miller. He was the best! The office…read morestaff very accommodating