What happened to the days of walking into a bank and getting help? We scheduled an appt on the WF…read moreapp but didn't get a confirmation. Called the bank but of course no one answers their phone these days. Risk it and go to the bank only to be told that no one could help us. There was a banker sitting at her desk not busy. The 'person in charge' could have helped us but didn't. If it wasn't such a pain in the arse to which all my accounts I would. Don't recommend this branch. Customer service is nonexistent.

I had the best experience today 12/30/24 at this Wells Fargo Branch. Banker Nicole was extremely…read morehelpful in assisting me with a credit card statement I needed to purchase a vehicle from a local car dealer. In less than 15 minutes I was out the door and provided that document Nicole helped me with and I drove home with my new vehicle!! Thank you Nicole and Wells Fargo! I will be opening more accounts soon!!

Came on a Friday morning before the mall stores were open. It was nice and quiet before the rush…read more We were greeted warmly upon walking in. The space inside is large lots of tables and seating areas. Most spaces have spot to charge devices. We loved that we were able to sit and work in the quiet space. We ordered some drinks and a sandwich. The barista was really helpful describing some of the drinks. We got the ube blueberry matcha drinks and a bagel sandwich. All were delicious. The sandwich with the arugula paired well. And the drinks were good. I couldn't taste the ube much but it was still good.

Came in to see what everyone on tik tok was talking about. The set up of this place is super cute!…read moreIt's a chill place you can work or have a coffee drink and sit and relax or even chat with an associate about signing up for a card! This week they were giving out cute keychains so I took one with me Will be back in to try out a drink soon!

Now that I'm getting settled in the Sacramento area, I've been trying to find a new BMO branch…read more First of all, it's in a great location. I went while doing my errands and shopping. It's in a very close proximity to pretty much everything shopping related in the Roseville area. Parking is easy. I definitely meshed well with this branch- the banker Adrianna is great!! She helped us with a super specific, kinda difficult banking related problem and she had it fixed in no time. I can tell she is super dedicated to helping clients, and I really appreciate that. It's easy to become impatient on either side of the banking experience, and she was so helpful and knowledgable about our situation. Will definitely be coming back here soon!

Racially profiled by same lady. last time she declined me and I went outside to atm and got cash…read moreout ... Other day to take out 800.00. same lady .. I gave her my ca driver's licence , bmo debit card. She Inspected my transaction history ... Wanted to call my phone to verify me. Then she asked me my email and phone number. Only thing she didn't do was DNA testing but I finally got 800.00 out after she felt maybe it's my money I work for ...she ruined my day cause I was pissed all day ...

Tri Counties is a Bank you can trust to handle all your financial needs. Their honesty, attention…read moreto details and customer service is exceptional and shows why they have received many community and individual awards. There are Branches throughout Northern and Southern CA.

Mya is the best! Patient and knowledgeable! This bank provides personal service like old times!read more

Golden 1 is a great credit union. I've been a member for years. This location is convenient for…read morethose of us living in Rocklin and Roseville. The team members working here are friendly and helpful. The only drawback to this particular site is the fact that I usually end up waiting longer than I'd like to get to a service window. The extra few minutes required to wait won't keep me away; it will just keep me from rating five-stars.

This has to be the worst bank I have been to. Not only are they understaffed but the staff who is…read morethere is rude and doesn't help. I will close my accounts and go back Safe credit union who is

Mechanic bank in Roseville on Pleasant Grove is the best bank on the West Coast…read more The staff if professional, knowledgeable and always helpful. I give them 5 thumbs up on ATM card, savings and checking accounts, loans and the other banking services they provife.

After all the checks, bill payments, etc have cleared, I finally went into the branch to close the…read moreaccount. The teller was indifferent and it's curious, that even though I've had this account for over 20 years, she didn't ask why I was closing it. When she provided the money that remained in the account, I asked if I could just get a check instead of cash for the $800+ account balances. She advised me that she would have to charge me $10 for a cashier's check. I opted for cash but every recent interaction with this bank affirms my decision to move my accounts elsewhere.

I open up account online checking and savings. I went in store to the branch and Roseville off of…read moreDouglas Boulevard. The manager was very rude and the assistant there Assistance that I got was incorrect. It seems that no one knows what they're talking about versus the store I went to in Auburn great service treated me with the upmost respect and the staff were very kind. I will only be back for the Auburn office. i'm I'm giving a one star for the service that I experienced in Roseville.

My husband had to cash a check the other day and the young blonde girl was very nice…read more Doing a great job, guys!

When we first walked into the branch, it didn't look very busy, but every team member was helping a…read morecustomer, so I'm guessing that's why no one greeted us right away. Pretty soon, we were greeted and helped by a gentleman whose name I unfortunately forgot. He was super nice, friendly, and very helpful. We then walked up to the teller to cash a check and get some cash. The teller was also extremely helpful and sweet. Overall, it was a great experience! The inside of the branch was very neat and clean, and everyone we interacted with was friendly and professional.

This is a new US Bank location that just opened within last 1-2 months…read more It's right at the corner of Sunset Blvd & Pebble Creek Dr. Building is brand new and they offer a drive thru as well. Inside is nicely done and open but the concept is a little confusing. There's a few cubicles and only one teller so I'm not sure if it's a bank or Credit Union only but will find out soon. When I walked in to deposit a check in my business account the lady in the front was not friendly and was taking her time helping a customer. Got tired of waiting and went straight to the deposit machine and I was out within 1 min. Location wise I'ld give it 5 Stars Service a mediocre 2-3 stars

FUCK CHASE BANK!!! Big frauds and your money is NOT SAFE HERE!!!…read more Be careful banking with Chase! They have employees selling personal information and stealing identities. ! We have our accounts wiped out, over $100,000 had to fight them for over a year to recover all our money! They hold funds FOR NO REASON. Move up release dates NO EXPLANATION! They violate ALL THEIR DISCLOSURES!!!! Do not disclose or follow their own policies and when you call customer service, they will tras after you 10 times and not resolve anything, they're answer is always " We can't do anything. It's in the system, and humans cannot make any modifications.!" So basically, they hold your money hostage and NO HUMAN can do a thing about it! Stay clear. Close your accounts! DO NOT USE THIS BANK! You're better off leaving it with a stranger than with Chase, they do t know a thing about customer service! NEGATIVE ZERO STARS!!!

I had a great experience working with Alex Kazantsev at the Chase branch located at 2200 Sunset…read moreBlvd, Rocklin, CA. He was very professional, knowledgeable, and efficient. Alex helped me with my banking issue quickly and explained everything clearly and in an easy-to-understand way. The whole process was smooth and much easier than I expected. I really appreciate his excellent customer service, patience, and attention to detail. Thank you, Alex, for your help! I highly recommend him!

WOW! I had to get multiple things done and was done in 5 minutes. Great service. It was packed with…read moreat least six people ahead of me and a few others already sitting on the lobby. There were at least 4 bankers. I'm so surprised and shocked.

Wish I could give zero stars. Branch closures, terrible service where do I start. They recently…read morelocked out my account for doing a Zelle transaction and refused to unlock account till a branch visit. A small transaction to a title company is apparently fraud worthy to lock me out of my own account. Multiple phone calls and run around and forced to go to an inconvenient long line branch to say hey I'm a real person. Don't bank here!