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    Chase Bank

    2.4 (46 reviews)
    Open 9:00 am - 5:00 pm

    Services - Chase Bank

    Personal banking

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    Woohoo!  Chase has red envelopes!
    Annette H.

    Thank you, Chase Bank in Rocklin for having Chinese New Year red envelopes! And they're the long kinds where you don't have to fold the bills! I didn't think many banks in Rocklin would have red envelopes due to lower Asian populations but this one did! I called and a nice employee named Andrew was able to set some aside for me to pick up later that afternoon. When we got to the Chase, we were helped by two other great employees at the counter--one who got us the envelopes from the back and another who helped us exchange our bills for nice crisp new bills. We had a great experience visiting this bank. Heads up that the parking lot has gotten a lot more crowded due to new businesses moving in recently (Jimboy's, a sandwich place and soon a Hawaiian BBQ spot). We almost witnessed a car nail another as he swung a turn in the parking lot. So drive cautiously when you're in this Chase parking lot because it does get a bit crowded at times and the parking lot is a bit narrow at some points.

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    Photo of Lori M.
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    6 years ago

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    13 days ago

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    2 months ago

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    11 months ago

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    1 year ago

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    2 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    2 years ago

    Had an appointment at 12:00 so I went in and checked in 5 minutes early and waited 30 minutes in the lobby. terrible

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    4 years ago

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    4 years ago

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    4 years ago

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    7 years ago

    Nice place and helpful banker! Mr. king was super friendly. He explained all the details that I needed to know!

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    4 years ago

    Absolutely terrible service. Waited for 30 minutes to see a banker and then was turned away because they were "closing soon"

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    4 years ago

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    Photo of Gina F.
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    17 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    5 years ago

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    Photo of Oleg K.
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    9 years ago

    Stay away from big banks. Especially Chase. The service here is horrendous.

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    Photo of l l.
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    19 years ago

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    15 years ago

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    Photo of Kae D.
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    8 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    Photo of Jenae B.
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    15 years ago

    Good customer service every time that I have been to this branch. They're always super quick and very friendly.

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    Photo of D T.
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    14 years ago

    A big bank branch is a big bank branch. There's never usually a wait, except right before closing. Convenient and friendly folks.

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    Photo of Debbie L.
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    11 years ago

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    10 years ago

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    Photo of Gabriel T.
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    15 years ago

    I miss WAMU, but of the big banks, I feel Chase is the best! Definitely WAY better than BofA or Wells Fargo!!!

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    10 years ago

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    Page 1 of 2

    Ask the Community - Chase Bank

    Review Highlights - Chase Bank

    Jen & Andrew have been the dynamic duo pulling off nothing short of amazing help with all my banking needs...

    Mentioned in 3 reviews

    Read more highlights

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    Capital One Café

    Capital One Café

    (81 reviews)

    I love this place. Truly…read more Am I a sucker for Verve at half price? Absolutely. And when you can sit down, handle banking stuff, and drink legitimately good coffee, it makes the whole experience way better. That said... can we please get the nitro situation sorted? Sheesh. It feels like it's always either out or not quite right. Still, hard to complain too much when you're getting solid coffee in a banking environment that doesn't feel soul-sucking. More of this. Just fix the nitro.

    Back in town and one of my first stops is always this mall -- it just hits the spot and somehow…read morealways has exactly what I need. As I was walking the halls, I realized I needed a little pick-me-up. I'm new to the coffee world, still in my cappuccino-with-vanilla era on this early caffeine journey, so I decided to see what this place was about. Glad I did. The moment you walk in, it's clean, bright, and welcoming. Plenty of spots to sit, relax, or even crack open your laptop and get some things done without feeling rushed. The layout gives off that perfect balance: chill enough to unwind, structured enough to be productive. Service was excellent and fast -- the kind where they actually pay attention, move with purpose, and make you feel like you matter. My cappuccino was smooth, not too sweet, and exactly what I needed to reset. Overall, this was a really enjoyable visit. Whether you're a coffee veteran or someone like me just getting started, this place makes it easy to find your groove. I'll definitely be back.

    Chase Bank - banks - Updated May 2026

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