Please be very careful with Bill Murphy. Our Agent Rosa Wyse (Champion Real Estate) personally…read morerecommended him for our Loan Purchase. We have Excellent Credit Scores and no Personal Debts. Unfortunately, Bill Murphy approved us an astronomical rate (based on competitor analysis). We felt we were being discriminated. This high rate will cost us thousands of dollars per year! We asked Mr. Murphy to immediately refinance our loan but he categorically refused! Then he stopped responding to our emails and calls. Very bad Customer Service.

My wife and I have done business with Bill Murphy numerous times and have always had great…read moreexperiences. Most recently, we were refinancing 2 different properties at the same time, which felt slightly overwhelming to us but did not phase the group at Fairway. As always, they made everything extremely easy for us and did everything but sign the documents. Even that was as painless as could be. We ran into a serious snag at one point and Bill and his team really went out of their way to find a solution. They went way above and beyond, which saved us a lot of money. They are really fast with everything and are good at keeping busy customers on track. I'm a loyal customer at this point and would highly recommend this group. Great local business that does a lot for the community as well.

This place has the absolute worst customer service I have ever experienced in my life. I have been…read morea customer here since I was 15 years old, I am now 29 and the way I have been treated by tellers and management the past few times I have been in has really been awful. I closed my account, and went with unibank, it's a whole world of difference in customer service. I honestly cannot believe I stayed with these clowns for so long.

From the owner: If you or an immediate family member live or work in Worcester County, it's easy to join MCU. Just…read moreopen a deposit account for $5 or more...and you're a member! Our Drury Square office in Auburn offers personal and business deposit products, auto loans, mortgages, home equity loans, commercial lending and more. For your convenience, we also have a 24-hour ATM. Member NCUA, Member MSIC, Equal Housing Lender.

I Have Done My Banking At This Auburn Branch For Over 30 Years. When I Opened My Account, I Was…read moreEmployed In Auburn And It Was Most Convenient For Me. That Was 25 Years Ago. I Stayed With Savers Even Though I Did Not Work Nearby Anymore. I Am Now Residing In Millbury And I Would Still Not Consider Leaving Savers Bank. In My Opinion, Savers Is The Holy Grail Of Banks!

I go out of my way to bank here because the staff is so helpful. I have never had a bad experience…read morehere. And unlike my other banks, it has not changed names every other week.

Millbury Credit Union on West Boylston Street offers a service everyone needs at some time or…read moreother: a Notary Public officer. It's free for customers. Please go see Ally (Alessandra Ignacio), the Assistant Branch Manager. She is the thorough and friendly help you need! K.L.

My mother in law suffered the loss of her brother. This credit union held her late brothers monies…read morethat were to be hers paid upon death. The bank has been nothing but horrendous to deal with and have made her jump through hoop after hoop after hoop. Even changing the rules and fees from one conversation to the next. To compare, my MIL was in a similar situation at another bank and they were the most pleasant they could possibly be under the grim circumstances. We will be reporting this bank to the BBB. I have belonged to credit unions for 20 years. I agree that they are the way to go over big banks--but NOT this one. The employees are either completely uneducated in their line of business or they are deceitful.

Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

The process was terrible from the start. Each step took forever. I specifically mentioned student…read moreloans and asked that they be sure to double check whether the student loans would affect my eligibility and was told that they would not. After paying an inspector and lots of other costs and fees, THE DAY BEFORE THE CLOSING WAS SUPPOSED TO HAPPEN, Lee called me to say that they had to cancel because my student loans made me not qualify. WHAT!?!?! I asked a month beforehand about this so that I would not waste time and money if that were the case. The problem was solved with a cosigner. But it was embarrassing frustrating and costly. Now, because this is a construction loan, which means checking in about progress of the renovations to the old decrepit house I purchased, I have to deal with a rep from the company who insists on referring to me as Mrs, despite my repeated request that they not do so because I am not a Mrs. I have explained, more than once what the correct honorific is for me, if they insist on using one. It is NOT Mrs. It is offensive that they insist on continuing to use Mrs. Though, I get the feeling that the "person" I deal with doesn't exist. I suspect it is a shared email address by all the members of some call center like place, so whoever is emailing me this week has no idea that I have asked repeatedly... But they are always pretty rude, regardless. If you have a choice, go somewhere else. My student loans prevented the local banks from being willing to work with me, so I had to go with the higher interest, slightly predatory, mortgage brokers. I would not recommend them.

We worked with Dave Samara to buy our first home. He was awesome to work with. Explained everything…read moreto us in a way we could understand. His assistant Carla was also great to work with. They made the process of buying a home as easy as can be & were very accommodating to our busy schedules. Would highly recommend using Dave & his team!

From the outside it looks like any other brick building. You walk in past the usual table to fill…read moreout your paperwork and it looks more like a grand ballroom as you make your way to the back of the building to the counter to take care of business. I'd take a picture to prove my point but with my luck they'd think I'm casing the place and call the police and have me arrested. The staff was friendly and efficient and gave me the correct amount of cash. I left happy.

This credit union is in my network of CUs (The CU Service Centers network) where I can get free…read moreservice as if it was a branch of my home credit union. I was in the area and needed to get a specific combination of cash. I've never had a problem with other credit unions in my network, but with this one, they made me feel like a second class citizen. I guess being in the network isn't good enough as they treated me like I didn't have an account with them.

Beware of this mortgage company owned by David Romanoff. He is a mortgage broker who loans to own…read more He will find a mortgage for you then forces you into foreclosure and ends up with your house. Look at the Worcester Registry of deeds and see all of the people he foreclosed on. He tries to hide and put properties into his wife's name or other aliases. Her name is Karen Lowe-Romanoff who is a real estate agent. Romanoff is also partners with Stanley Cherny from West Hartford, Connecticut. Cherny and Romanoff have another Mortgage company they co-own together called Time financial. Google it and you will see how they were involved in someone signing a signature from a deceased lady for a mortgage. Their license in New Hampshire was permanently revoked. Why they are still in business in Massachusetts is beyond me. Stay far away from this company or any of its associates.

From the owner: Personalized mortgage consulting. Residential, Commercial and private money.read more