I was a long time customer with this group (Naomi was just an accountant at the time) and…read moreeverything was fine until I moved to Tennessee. A few years prior, they moved me to Nova Bookkeeping LLC, Proud Partner of Aiken Warner PLLC CPAs for my quarterly booking review and for a full year, they hadn't noticed that I was still paying VA income tax. Now I know I should have caught it but this is why I hired THEM. When they told me it wasn't their responsibility, I fired them.

Alex and I have had an amazing day today!!! First we met with our CPA. This is the best CPA in the…read moreworld. He has done so much for me above and beyond. He explains ever detail. He really take his personal time for me and Alex. His name is John S. Leonard CPA. John has save me a large fortune !!! He has excellent prices and you're getting the very best. I found out today that John has made partner in the company he works for Aiken & Company, PC at 3975 University Drive, Suite 200, Fairfax, Virginia 22030. Telephone number 703-591-1040. Toll free 888-591-1040. Fax 703-591-1099. Email jleonard@aikencopc.com. www.aikencopc.com. I was referred to John by my lawyers who said you could just pick anyone but if you want the very best you need to go to John. OMG!!! I am so happy I followed their advice. John treats me and Alex with such respect. Joe the owner and founder of the company comes out to meet me every time I am in the office. Joe even introduced his children to Alex and me. Lane the receptionist even gets Alex and me drinks. Lane is so beautiful and charming inside and out. I show up without an appointment and John drops everything to take special time for me and Alex. He gives me advice on everything I need. Everyone in the office are super friendly and knowledgeable. John treats me and Alex like family and is so sincere. I love them all there and they have saved my and Alex's life's. Everyone there has to give Alex pets and loving every time we're there. I extremely highly recommend them if you are looking for the best. You may even contact me if you have questions about the matter. Tony Lacaria

I regularly visit M&T Lee plaza branch 11721 Lee highway Fairfax va, both customer service agents,…read moreare great one is Mr Jabreel Harrell, and other is Nadia Salvi, as I step inside the bank, they welcome me with a sweet smile, they have best customer service skills, I feel like a vip person as I enter in bank, due to their high professional attitude,, I congratulate bank executives to have such nice front desk agents, both of them deserve 5 . Gani

Hi everyone, Love…read moreto share and highly recommend this M&T bank branch. The staffs are wonderful and just gives it a delightful ambiance whether inside the branch or drive thur services. All the staff knows what it takes to build very good relationships and rapports. Provide outstanding services each and ever time I go in branch or at the drive thur. This bank has an Awesomazing staffs, which proofs me that this M&T branch Manager is a very good leader!! Semperfidelis, David Lee

excellent service. free parking under the building in Alexandria…read moremust know your way around. :) The financial services are more than suffecient for experienced traders to beginners. Free webinars and tight security :)

I have found everyone I have talked to here to be a huge help. Will definitely continue banking and…read moreinvesting with them

This office has been doing our taxes for several years now, and we couldn't be happier. They are…read morealways cheerful, friendly, and willing to help. Laureen has done them the last couple years, and is a real pleasure to work with. In the years past we've used other Liberty offices due to our location, and have always been very pleased.

For eight years, my wife and I used Liberty Tax in Burke, VA, with satisfaction. We appreciated…read moretheir responsiveness, customer service, and integrity under Monique M.'s ownership. However, this year's experience under new ownership was a complete disaster prompting us to switch tax preparers permanently. On February 14th we contacted Liberty Tax via email to file our personal and two business returns. They promptly replied with a link to upload our documents, which we did on February 18th, confirming via email. They acknowledged receipt on February 21st, stating a preparer would contact us soon. Unfortunately, that's where things went downhill. Despite no contact, I emailed them in March as the business tax deadline approached. No response. I called repeatedly, leaving voicemails, but received no call back. Finally, on March 15th (the business tax deadline!), I spoke to someone (Lily) to inquire about our business and personal returns. She initially couldn't find our documents but eventually informed me Bryan was working on our personal return, while Annette handled business returns. I requested to speak with Annette but was unable to. I ended up scheduling a call on April 2nd with Annette. However, she never called us. I called the office after waiting 10mins. I was put on hold, and then was told Annette just got out of a meeting and would call me back. She never called back and I called the office after waiting for an additional 1hr. I ended up speaking to Jame who stated he and Annette were working on my business returns but needed two more documents. I obtained them promptly from our CPA (who clarified these weren't necessary to file) and sent them to Liberty Tax. Despite follow-up calls, I received no updates on either our personal or business returns. Emails went unanswered as well. On April 15th (tax day) Bryan contacted me regarding our personal return. He stated he was wrapping up our personal returns and working on one of my business returns. I'm not sure how he was "wrapping up" our personal return as this was our first time speaking to him. He sent us a draft personal return that he asked us to review an sign so he can efile by the deadline. However, upon review there were several inaccuracies, missing business information, and it showed a state tax obligation. I pointed out the errors and explained the missing business return information. Since our business returns affected our personal return, we couldn't e-file. Bryan proposed filing an extension, which we agreed to. He couldn't confirm if our business extensions were filed. Also surprisingly, when I requested for a K-1 for my business partner after all returns were filed, he didn't know whether I provide it or if Liberty Tax provides it (tax preparers provides this document). On the same day, Lily called to file a $100 personal return extension fee. My wife and I questioned the charge due to their negligence and lack of communication. Lily waived the fee but mentioned the state tax payment due by May 1st, which we handled ourselves. We also emailed for updates on the business returns but received no response. After a week of silence following the extension filing, we contacted them again, leaving unanswered voicemails. Finally, on April 24th, an anonymous sender from Liberty tax emailed us (cc'ing Bryan, James and Annette), stating Bryan informed everyone that he was pending me and my wife's signature to efile (even though I explained to Bryan why we couldn't sign) . Also, anonymous sender stated they would review the documents we provided and see what else was needed with Annette and James. We never received the promised list of requirements. I promptly responded addressing my concerns about my returns and the lack of communication. I never received a phone call or email after my reply. Disappointed and frustrated, we contacted a new CPA/tax preparer. They were shocked by our experience and completed both our personal and business returns in two weeks. We received a state refund instead of the tax obligation Liberty Tax communicated, and most importantly, our new preparer discovered Liberty Tax never filed the business extensions, potentially leading to nearly $1,000 in penalties per business. Thankfully, they filed a penalty abatement waiver with the IRS. If you're considering Liberty Tax in Burke, VA, we strongly urge you to look elsewhere. We wouldn't want anyone to experience the lack of professionalism, communication, negligence, competence, and integrity we encountered.

I had to get a power of attorney added to multiple of my parents' accounts and one of the premier…read morebankers, Jennifer Compton, spent several hours with me working through the process. Friendly, knowledgeable, and a real asset to the company. Much appreciated!

About ready to just withdraw from this unscrupulous and lying bank location. And when I say…read morewithdrawal I mean it all, as the bank employees and managers are a bunch of liars. They make up rules based on the customer and let me say a complaint to corporate changes there tune very quickly. If the manager tells you it's policy, check with wells because he is probably lying!

Annandale branch is notorious, and deservedly so. It is impossible to do any business here!…read moreManagement in particular is incompetent, full of excuses and useless. After 3 visits, still unable to access account. Going up the food chain.

This bank is awful just like all the other banks. The employees are no help. If you have a issue…read morewith your account you get a lot of double talk. No solutions. Just round and round.

I have been an investment client of Horning Financial Services for over 12 years and I couldn't be…read morehappier with their services and advice. They are professionals and I have benefited, financially, by taking their advice over the years. They are very honest, they don't always agree with my financial decisions, but they thoroughly explain my options in language that I can understand. Their fees are reasonable, they will also prepare your income tax returns, both simple, corporate and complicated. If you put your hand in their hands and follow their sound advice, you will achieve solid financial returns on your investments. Thanks to Horning Financial Services, I have been able to retire sooner than I had originally planned!

Mr. Harry H. Horning Financial Planning license was revoked in the past because of his…read moreinappropriate business transaction. We had to sue Mr. Harry. H. Horning to recover tens of thousands of dollars. Not all was recovered. We were told Mr. Harry H. Horning in the past has filed for bankruptcy. It is your decision if you wish to use a Financial Service with the history of Mr. Harry H. Horning past business practices. Look at the website for details on the revocation: https://www.cfp.net/about-cfp-board/ethics-enforcement/disciplined-individuals-by-state#Virginia