Came in for my eyebrows. They took me in back and realized that the wax was never turned on. It was my mistake not to walk out at that point. The girl said she would still pluck a few hairs. When we were done, she had me come to the counter and wanted to actually charge me for $14 for the wax I didn't receive. I asked if I really needed to pay full price since I never received the wax. She told me the best she could do was $10. She was nice so I didn't really press it. I come home and see I still have long hairs, and several unplucked pieces. I called the salon and asked if I could return and receive the wax I SHOULD'VE received without charge since I paid $10 for basically nothing. The manager was understanding and apologetic and we scheduled a wax for 2:30 2 days later. Well I'm here, 15 minutes past my appointment time and I'm still waiting to be waxed....... Never coming here again after this. read more

I went to this salon for about 10years getting my hair color upkeep (blond). They always made sure to give recommendations based on what options are healthiest for my hair. The environment is clean, modern, and inviting. I preferred a certain stylist who would help find a time to fit me in with my busy schedule. I rarely even needed anything corrected, and when I did, it would be done on the spot with no issues. Pricing was communicated at the beginning of every session so there were no surprises at the end. read more

Unfortunate !!! totally dissatisfied at the results. Went in for ashy blonde highlights and ended up with uneven orangy golden hair not even highlights. Looking nothing liked the Referance picture . Got the usual response it will tone down as u wash ur hair !! Well that never happened. Hate my hair now. What a waste of $180 :((( read more

I understand why there aren't more recent or positive reviews. My experience didn't even progress to the point of scheduling an appointment.

My first review got removed so I'll say this as nicely as possible DO NOT go to bangs. I went in for a perm which was not completed properly and when they offered solutions to fix it i agreed. however they made it much worse and left me looking ridiculous. I talked to the manager who couldn't help me and I talked to corporate who refused to help me. Instead of simply refunding my money they told me "Bangs isnt the salon for you" convenient since I had already given them $135. Now mom forced to get creative in how I get the message across to people that this "salon" will ruin your hair and leave you hanging instead of taking responsibility. read more

I've gone to this salon previously and had a great experience. The second time absolutely not. I asked for the same service that I received prior with the exception of adding more highlights. I recieved highlights at my roots and a toner to break up the brassy tones at my roots only. This was suggested by my previous stylist. Mind you my hair was already very blonde with cooler blonde at my ends. I sat processing for 40 minutes with my highlights only to be checked on 5 minutes before washing. This was literally a little over an inch of root to be highlighted. I was washed by a different stylist who immediately applied a potent purple shampoo, and then my toner all over which sat twice as long as I had at my prior appointment. My hair turned a dishwater blonde with grey and purple tones and is completely fried. I also asked for a trim, which took my stylist 5 minutes to do and still resulted in an uneven cut. I realized how overtoned my hair was when I got home and immediately emailed the salon. I'm currently being denied a refund for the $100 I wasted and am expected to come back to the salon so they can try and fix it. My hair is so damaged theres no way anymore coloring or toning can take place and I need yet another haircut to cut off what is damaged. I rarely have time as a working Mom to get my hair done as it is, and definitely dont have time to return to a salon that couldn't give me the same result for a service I have recieved before. I'm pretty disappointed that I wasted my time and money. Never again. * In response to Bangs Salon, I was offered a gift certificate to return to a salon that severally damaged and discolored my hair and couldn't cut it evenly, after expressing that I will not return to the salon. The issue was never rectified and I am out $100 plus what I have to spend to have a competent salon correct the damage. read more

Bangs - Hair Extensions Near Me - Williamsville, New York

Great bunch of stylists at this salon! They do cuts, color - everything at a regular salon. Sign in and take your turn. During busy times the wait can be up to an hour, so try a weeknight after 6pm as they are open till 9pm then. Prices are fair, not exorbitant. They have many hair products for sale as well. read more

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Thought I could trim my own hair and decided to go here because I wanted a cheaper fix when I messed it up. So glad I did. She knew EXACTLY what I wanted and I loved the end result. I thought going in at 0800 when they opened would be fine, but everyone and their literal grandmother also had the same idea. I'd definitely call to see about appointments ahead of time, unless you just wanna wing it. read more

Waited 1 1/2 hours and was told it would be another 4 hours. Their sign says Walk Ins. I left. Was not greeted and no attendant at the desk! This was a great shop a few months back. read more

I'll admit, I had my reserves about going since the prices are so affordable for a Buffalo salon. However, I was blown away by how good Jessica cut my hair! I went in after having my hair cut maybe 3-4 weeks before at a different salon. I enjoyed the cut but realized I just wanted maybe 1-2 inches cut and did not want to pay for a costly haircut again so soon. My roommate then recommended Bangs so I stopped in. For what this place may lack in the location they certainly make up for in the actual services and products. They carry two of my favorite brands, Amika and Its a 10 as well as some other brands I like. My stylist was very knowledgeable about Amika products (plus plus plus). When it came to the cut, she really listened and looked at my pictures. She also made sure to show me the cut process and asked me here and there for any input. I was so happy to have a stylist ask me "what about a little face framing? I think it would work great when you blow out your hair" or "See these two layers? would you prefer me to make then even or leave them?" I was really glad she asked for my opinion and then put in her professional opinion and experience. She even showed me the products and the amount she used on my hair. I felt like the cut was very personalized and professional. I love the cut too! Overall, I will certainly be going back to Jessica to have my haircut again. read more

I highly recommend Stephanie N for the best blow out in town. My regular stylist wasn't available this Friday and I called Bangs on short notice. As I apologized for my large amount of hair along with it's thickness, I apologized throughout the process. As she smiled throughout and was pleasant as could be, I couldn't believe how poker straight she got my hair! KUDOS to you Stephanie!! Straightening my hair is no small task! I will be going to you from now on for all my blowouts!! I highly recommend Stephanie for your hair needs read more

HORRIBLE CUSTOMER SERVICE. I went into the Cheektowaga location Monday night. I asked for an ombré and told Laura my budget was $150. She showed me a picture of the ombré she could do for that price...I ended up with highlights. They aren't even willing to fix it or give a partial refund. Who pays $150 for highlights. Customer service sucks. read more

I definitely do not trust just anyone with my hair. But after one of my roommates recommended Bangs to my other roommate, I was so impressed with Jessica's cut on her that I decided to take the plunge and go for it myself. I came in with the intentions of just getting a dusting on my ends and nothing more. I can honestly say this is the first time I have went into any salon with specific instructions to take the dead ends off only...and actually be listened to. Jessica was incredibly consultative with exactly what she was going to do. She showed me what she was thinking about taking off before doing anything. Step by step she made sure I was ok with anything she did, and I asked her opinions of what she thought was best and we couldn't have been more on the same page. She even recommended that we add a few layers to the back of my head, but without taking too much length off- and that is exactly what she did! I had her style my hair and she asked how I wanted it. I told her think of Marilyn Monroe...and that is exactly what I got! When I left the salon I immediately had people telling me that's who I looked like. Throughout the entire cut, Jessica was informative about the products she was using in my hair, and showed me the exact amount of what she was using each time. She was not pushy about selling products to me as some stylists can be. I was so in love with the fact that the salon carries Amika- my absolute favorite brand for my hair products. My hair cut including tip costs at least half of what I would pay at any other salon- with the quality of my cut being exactly what I wanted and even more. Thanks Jessica! See you for another trim soon :) read more

The moment you walk into this location, it is one of the most unwelcoming experience you can have. The receptionist is so rude and unhappy with lack of personality. They tell you its a 20 min wait and I waited an hour long. Then as I'm waiting I hear a girl complaining to her client how she is a single mom. I was hoping she wasn't the person doing my hair and turns out she was. So fyi for anyone who gets highlights that bleach is the main ingredient so beware that your hair will get over processed and fall out cause I have experience this but then again maybe it was the fact bleach was used and my hairdresser was always in the back stuffing her face with food instead of checking my processing. Overall its a overpriced unpleasant place to go where your hair gets ruined after they touch it. read more

I'm currently rating Bangs as 4 stars. I've been a client for a long time- over ten years. I use to love the ease of walking into Bangs and getting my hair done since you did not need to make an appointment. Unfortunately, they seem to be a bit understaffed and the wait is often estimated for well over an hour. Not too long ago, I stopped at another Bangs location, was told it would be an hour wait, and ended up leaving after an hour and a half passed. I generally don't complain, but when I do wait over an hour, my visit ends up being close to 4 hours long. It's hard to give up that much time on a monthly basis. I do feel that the stylists are knowledgeable and I generally leave happy with the final product. I just wish Bangs either 1) hired an appropriate number of stylists to fit the increasing demands or 2) took appointments. read more

Spotless and clean. To add, a great haircut to boot. The staff was very accommodating and friendly as well.

I went in today to get a blowout, I've gotten blowouts before. My go to salon moved, so I decide to try bangs out. Safe to say I will not be going back. My hair looks and feels TERRIBLE. I have coarse super curly ethnic hair. If the stylist new before hand they could not perform the style they shouldn't of went through with it. My hair was pulled, ripped, and due to that I now have breakage. This was my first time in 2 and a half years putting heat on my hair and going to a salon. I'm very sad that I had to leave this review. As the salon environment was welcoming. However if you have ethnic hair, I advise you to go elsewhere. read more

They were awful. They were rude and ignorant, they were very nice at one time then they changed the girl that did my hair did not know what she was doing she kept asking the manager what to do. If you work at a hair Solon you should know what your doing not asking every 5 seconds what to do. She also messed up my hair I got it bleached and then she died it red but it did not work my roots were a completely different color and so were my ends so then she made me pay more money for her to fix her mistake. Idk just never ever go there because this is not the first time they messed up my hair. It's just all together terrible read more

Bangs - Hair Extensions Near Me - Williamsville, New York

I had my first Bangs appointment today. I couldn't be happier with the results. I have curly 2B/3B hair. I have been to many high end salons and have been a customer at a certified Diva Cut salon. The Diva Cut salon was amazing. That said, Gabriella at Bangs on Transit Rd. Was also amazing at less that half the cost! She listened to what I wanted and my concerns. There was no push to go for more processes and increase the fee. I loved the outcome and will definitely be back. I have found a new stylist and couldn't be happier! read more

I've been going to the salon for a few years now the first girl that did my hair was amazing but she doesn't work there anymore. The one time I went in looking for a balayage, I paid well over $100 and it didn't even look like a balayage it just looked like highlights. Wasn't very happy with that considering it's nowhere near cheap. read more

Came here for the first time. Thank you Rachel for cutting my hair, it looks great and I feel younger already.

Got my haircut, medium layered, the woman that took care of me was really friendly. Talk to me and we both had a good conversation. She was really thorough and tried to help me decide on what style would look good on me. Definitely coming back and ask for Debbie! read more

I don't want to give this place any stars. I have long brown hair and I made an appointment to get baylage coloring. I understand that it is more difficult to get darker hair to go lighter so when I called and asked if this could be done in one sitting she said yes. I paid over $200 for basically a few strands of highlights starting mid hair. My hair is almost no different, I paid way over price for what I got and now I have no time to fix it before I get married. I'm in shock and completely devastated. I don't know what to do. I will never be coming here again. read more

I usually go to Excuria but, had to cancel an appointment and it was 3 weeks to get in with my stylist! I was desperate and a friend who always looks chic told me she went to Bangs. With my fingers crossed I stopped in - no appointment. Todd listened to exactly what I wanted and gave me a perfect cut for half the price!! read more

I went here after a recommendation from my friend who frequently comes here. She got her hair cut earlier with her hair blown out. She was charged 26. I came in because that's a fair price. My stylist blew out my hair.. it wasn't slick and she began straighting my hair. Usually a "cut and style" includes straightening but even if it is not, an EXTRA 20.00 should've been disclosed. My hair was not sectioned, a straightener was poorly ran threw my hair. Being charged 55 for a CUT IS INSANE, when my friend who had the same exact stylist was charged 26. read more

I have been coming to Bangs well over 10 years. Katie W. has been coloring and cutting my hair since. I love the work that she does! I suggest giving it a try... read more

I have been going to Katie at the Transit Rd. salon (Clarence) for about 11 years. I first went there as a temporary fix when my regular stylist was not available but once Katie started doing my hair, I never went back to the other! Bangs has the best prices around. The do all services and the wait is rarely too long. I buy my hair products there where it is always buy on get one half off. They also have periodic specials. I have had numerous compliments on my hair over the years, especially the color so I can't say enough good things about the place! I have also sent others there and they continue to go. In fact, it was a stylist who no longer works who suggested the place to me so many years ago. That says a lot! read more

I went in to get a haircut thinking they were a reputable business, however, I was incorrect. The lady who cut my hair was very rough with her cutting, buzzing, and drying of the hair. I asked for one inch off of my hair all around but she instead took 2 inched off of just my right side. This woman had not even cut the left side of my hair. Then after all is said and done and I am inputting the credit card and she is looking over my shoulder as if to be expecting a large tip after the terrible job she had done. Very unwelcoming and displeasing, that one woman has lost my business for their chain forever read more

I have had two great stylists here. Great location , very clean , professional. They do pretty much everything with hair. Blowouts , cuts , color , highlights , updos, men I have switched from my other salon here because of the great job they do. read more

Went to this location 2 weeks ago, couldn't wait to get my hair done as it hasn't been cut or professionally colored since before COVID. Told the girl either want biolage or full color bleach with shadow root. She talked me into getting full foil ( I should have known better) promising the color will be better and will be cheaper than full color, such a lie... $270 later...charged me for 8-9 extra mixes and since did it as a full foil, charged me another $42 for root touch up for the shadow root, that would have been covered under full color with just extra mixes which is cheaper. She didn't use all of the toner and didn't even tone my roots, like she should have to blend it in. Still have lot of yellow in my hair since didn't use enough toner, never again. Feel ripped off like she purposely talked me into more expensive service, if I would have known up front would have just done the biolage because would have known what I was getting for the price. Also didn't cut enough off, told her wanted shoulder length bob, hair didn't turn out great, going somewhere else next week to get it fixed. Should have either waited till my Bangs in Depew opened, love the girls there, or went elsewhere. Very disappointed, been going to Bangs for many years. Won't go back now. read more

Excellent hair salon and wonderful service! I have been a customer for over 3 years and I am never disappointed. Professional, courteous stylists that are well-trained and prices are competitive with the market. read more

Have been going here for years. Place is always clean and the ladies are always smiling! I always feel special there! Hayley and Nicole are the best but honestly all the girls are great. Quality work and quality products! I would like to see a Keuring for customers use(50 cents a cup?) and do miss the cold drink machine. Also, I miss the customer loyalty card!!!! And miss the BOGO. Understand there were some issues with that but you could offer for every $25 spent you can get a BOGO during the month of October. Think I'll always go there. Haven't found any reason to try anyplace else!! Christine H read more

Awesome salon! I often come here to get my hair cut and highlighted. Hayley the manager is one of a kind and overly friendly and helpful and always going out of her way to help me with products to make my hair healthy! I refer all of my friends here ! Love bangs !! read more

This company always has good reviews and this is perplexing: (1) They advertise on their cards, "high end service without the high end price". This is not so; you pay for every procedure separately, e.g., color touch up is $38. and if you want your hair dried and styled, it's an additional $16. in other words $54. for a color touch up plus tip. This is the price at any high end shop. (2) The reviews say "walk in" is great. This is not so: they take no reservations and the salon on Transit Road does not seem to have enough staff to handle walk-ins, I have had to come back in a few hours or they invite you to wait sometimes for an hour or more. My time is more valuable than that and I would rather have an appointment so as not to waste my time. (3) My last color touch up bled off on my pillowcase that evening; the tech did not wash it well near my neckline. (4) Once I asked for highlights and got my hair bleached so that it was blonde and dried out. My hair is brown and I did not want blonde highlights and made it clear in consultation but hairdresser left it on too long (and later admitted that). Now I had to come back the next day and have a toner put on for an additional $14. which I didn't think I should have had to pay but I did. BANGS IS NOT WORTH THE TIME OR MONEY. read more