It has been way too long since I have taken care of my hair. Being a busy, single mom will do that to you sometimes.‍ I made an appointment to get my wild hair tamed. My appointment was with Emily! She did such a wonderful job! The cut and color look beautiful and her knowledge about how to care for my hair was impressive. She was professional, personable, and really great at what she does! I will def be back. The layout of the salon is super cute as well. And the music selection is on point! I would def recommend this salon and I DEF recommend Emily! PS. The products they use smell amazing! read more

WORSE EXPERIENCE EVER! I would never ever come back in this place knor recommend it to anyone...I heard this place through Groupon. I feel horrible and discriminated not treated fairly. The owner so rude!! I wish I was rude back but I was speechless and shock! The person help me is Not detailed, I didn't know if what she did to my hair from grupon, no explanation at all. I decided to have color and paid their regular price for root touch up color , I paid $55.00 for the touch up color, she didn't get the right color to match my old hair and even make them darker she offered me to comeback the coming Tuesday June 13 to do it again with no charge. but couple days before June 13 she called and re scheduled me for June 18 because she has a class to go to. It was completely fine to my end I truly understand. I walk in to the salon excited and full of good energy I bring my own color and would like to ask if they could use my own color because I want them to make it right and I have no time to keep coming back or ruin my hair by repeatedly coloring it. but of course I still respect them if they don't want to use my color. It's just an option.My hair stylist ask the owner Lee Ann. if she could use my own color and she came to me with overly high tone voice and educate me in front of another customer, she said yes You could use but I have to pay her time, she said it's like bringing a wine to the restaurant and that I have to pay kork fee, and that they went to school for 1800 hours for schooling and that I am paying her time for bringing my own hair color, she doesn't give me chance to talk and so when I get a chance I told her it's paid for and she didn't got the right color last time.and she was a bit quite, simply said oh so that in you then referring to the hairstylist . She did not apologize for being rude to me and then she also said loudly uncomfortably to my side give her a bowl and a brush let her mix her own color! What an awkward awful feeling. When I ask my hair stylist when she applied something to my hair, what is that for? she answered. I don't know??what is this I don't use this product...I can't handle for more I stood up and got my stuff, I can't take it anymore I feel humiliated and be littled & not welcome I felt very disrespect .Lee Ann? The owner is next to me helping another customer, Turn around and said to me that I am stressing out her hairstyler for two weeks. So she was aware of what's happening but just dishonest and not willing to help. I was speechless and shock, I can't believe that it was happening. In a shaky voice with a tears All I was able to say, I told the owner, I don't appreciate the way you talk to me,you are very rude!! I walk in here with so much excitement and I go home feeling awful! and I just walk out. read more

Maria cut my hair this evening and I am so happy with the result! She was courteous, great at communicating, and seemed to know exactly what to do with my hair. Thank you! read more

Amazing haircut, covid safe, everyone attentive and friendly.

So I had 2 different experiences here... My first experience was absolutely amazing--Delaney did a Brazilian blow out. She took her time and really put love into my hair. And I was able to use my Groupon which I was completely happy about. So I was excited to go back. The second time, I tried using my groupon and I was told that a specific stylist wouldn't take it. It just confused me because isn't a groupon for the whole salon???? Not just a specific stylist????? So whatever, I paid the regular amount and wasn't able to use the Groupon. I'm so PISSED as I paid a regular 160$ for my blow out and I walked out with my hair extremely frizzy. The stylist was a sweetheart, very nice great customer service- she asked if I needed water and was very persistent to making sure I was comfortable. But i feel as though she really rushed which is why it didn't turn out as good as when Delaney did it. I'm not a rude mean person and I don't enjoy conflict so I just kinda took what they gave me and paid and left. I did say thank you and I appreciated her time and still left a nice tip just because she tried. I will not be returning.....how do certain stylists take Groupon????? I just feel like it should be an alll or nothing deal. And if that's the case please state that in the groupon details. But overall, Delaney you did amazing with my first blow out. Thank you. read more

I visited the salon in August for the first time with a Groupon and Alle cut my hair and I LOVED it. I called for another appointment and was told Allie didn't work there anymore and I was hesitant, but I booked an appointment with Delaney and I explained that my previous haircut was perfect and I wanted just about the same, because unless you are getting long straight hair trimmed, nothing can be duplicated...I was wrong, Delaney did a superb job, she listened to what I did and didn't want and I got another haircut I LOVE. I even chatted with Delaney about doing some color, which I've never had professionally done...I just use a box. I will be back Delaney and I do hope your still working at Bangs Salon. read more

I have been going to bangs salon since day 1. Before Leeann opened bangs she still was my stylist for a couple years before that! I have sent more referrals than I can count, who In turn, send their referrals! Some referrals are people who have stopped me in public and just to ask where I get my color done! Seriously, her entire team is amazing! Leeann keeps her team up to date on the latest and hottest trends with lots of training and seminars, but also hires stylists who respect the clients who might not want to change with the trends and just want to keep heir amazing hair the way it is from one appointment to the next! So, you need a new look or a new stylist, Bangs is the place! It's like home! read more

Carly does my hair at Bangs salon. She always does something unique and specific to what you want. She's friendly and very knowledgeable. I recommend her and the services there are well priced if you're on a budget. -Sarah L. read more

I had never been to this salon before and I haven't gotten my hair cut in well over a year, so I base my salon selection on reviews. This salon got great reviews, so I decided to drive to Sumner from Renton to check it out. I am so happy that I did. Delaney was friendly and did an EXCELLENT job with my long hair and bangs. My hair was dry and the ends were terrible. She managed to make my hair look super healthy again without sacrificing a lot of length. It turned out even better than I envisioned. I highly recommend Bangs Salon. The atmosphere is chill, the people seem nice and the other customers were very kind. I will definitely be back. I've never had a place that I went back to over and over, but I think I've finally found what I've been looking for. read more

Amanda, where have you been for the last 5 years? This is the question I have to ask. Why? because for the last 5 years, since I moved to Washington, it has been difficult to find a stylist that LISTENS, and GIVES advice. So much so, that I subjected myself to wearing a hat all the time. I am not the client that says "make me look like..." when I know darn well that it could never happen. I have realistic goals for my locks. Heck at this point I told Amanda that I would be happy with a haircut that is EVEN and I don't have to fight with it to style. I have a lot of hair, it is coarse, dark and heavy looking. I feel like a lion in the weather here. There is no dimension (highlights) since I have waited for so long for someone to cut my hair decently before I would trust them with color. My wait was over. I called the salon, Amanda answered. She was professional, informative, accommodating and attentive. On our first appointment, she consulted with me more, we made a plan and executed. I love to let the stylist put their own touch on my hair. I don't like saying "just a trim" because that isn't working for me anyway. Amanda used some great techniques that made my hair style so nice. First test PASSED. On to hair color. I was confident enough to schedule highlights. The color was on point. It really compliments my skin tone. I did not think that I would be wowed. I am getting compliments on how great I look, it is like they cant pinpoint what is different. If you feel like you need a little change. Go see Amanda. Hope your results make you feel just as happy as I feel. read more

The stylists at bangs are amazing! Jennie and Leanne are my favorite. You can't go wrong having your hair done by either of them.

Jennie is simply amazing!!! She listens to your needs/wants & executes them exactly how you imagine! I would highly recommend her for a cut and/or color! When calling Bangs, ask for Jennie! You won't be disappointed!! read more

I have been to this salon three times now for hair trims and Brazilian blowouts. They take their time with the Brazilian blowouts (it does take a while, 3 hours), but it is definitely worth it and my hair is smooth and shiny and lasts at least 3-4 months for me. I've been to a different place before that rushed the process (45 minutes), and the results were just not the same. The staff here are super friendly as well. I definitely recommend! read more

I love a place that cares about educating their staff! I'm really picky about getting my hair done with someone who is up to date on the latest trends - and this is where you will find it! I'm so happy I've found a good salon! read more

Took my daughter for a hair color . She wanted a light brown walk out of there with black with red high lights! After 4 hours in the chair trying to fix it . She ran out of there in tears ! Owner never bother to help . Never going back the there! Owner never contact me to correct it ! my 16yr daughter is ruin ! read more

Getting my hair done here for the first time and I'm sold. LeeAnn did my hair and I was extremely impressed. I've had the same hair style since 1999 and today she talked me into something else, thank you for that. I love it when my hair makes me feel beautiful and believe me it does. After she was done today I booked my four girls and me to come get our hair done before our family photos in two weeks. Not only did I get a great cut, color and style LeeAnn bought me a cup of coffee. Thank you, I can't wait to get the girls hair done too!! read more

The atmosphere is pleasant and relaxed, the hair technicians friendly and courteous, and Amanda did an incredible job with my sad and boring hair. She took her time with me, even knowing I had purchased a Groupon. Please remember to tip based on the regular price, whether you get their Groupon deal or the Yelp deal--these ladies deserve to be compensated for their service! read more

I recently had a Brazilian Blowout by a girl that is just a year out of school at another Salon and she is soooo much better than here LeAnn the owner did mine a few months ago and didnt use enough product and I will never go back!!! You need to go to Bianco and Co in Renton and ask for Sarah LaRue you will be very happy. Lisa J read more

Bangs is my new go to place! Emily did an amazing job on my hair, she did a balayage and I couldn't be happier! She made sure to do exactly what I wanted, and made sure I was happy when I left. I will definitely be returning to see Emily again, check her out! read more

I have been here multiple times already in the last year. I can't remember the girls name that does my hair, but she is fairly new to styling. She's the pregnant one. She has done a wonder job on my balayage. I have done a slow transition to go lighter and although she is a little slow, she is very attentive to detail. I was in yesterday to get my balayage and yet another wonderful experience with her. I also scheduled a "partial" brazillian blowout with the owner of the salon after my balayage, since my lady is pregnant and can't do them. I was told on the phone that yes they will do it and probably charge me 30-50$ since it's just my bangs area. When it was time for my vrazillipm blowout, the owner stylist told me that they don't do partials and it's not recommended and they only charge for full ones and not partials and how my hair texture will be different bla bla bla. Thank you for the info lady but I have had this done several times in my bangs area and it works for me and that is WHAT I WANT AS A CUSTOMER. so she just told me to schedule a full brazillion blowout. Thank you for your useless information lady. In business, it's not about what you want but what the customer wants. I don't care what you think is good for me, I want what I want. So I walked out happy about my hair color and EXTREMELY pissed at the owner lady. And yes. I understand you're the owner and you have experience but that doesn't give you the right to refuse me treatment especially when I was told it will happen because "you don't think it's right" so 5 starts for my hair lady and 0 stars for the owner read more

Chelsea did my highlights and did a great job. Her haircut was nice too. Definitely recommend this salon.

This is my first time ever getting my hair done at Bangs Salon and it was great! I had Karly cut and color it. I asked for a rich chocolate brown all over hair color and it was exactly what I wanted! I came in with my hair damaged, tangled, and needed life. She definitely resurrected it for sure! Although I had very long hair (few inches below the chest), it was a bit shorter than I expected after the cut, but I still love it. Thank you!! read more

I honestly can not say enough good things about this salon and its staff. Actually I have been so happy with my hair that my husband, children, mother, in law and many of my friends now also get their hair, nails, waxing and other beauty services done here. I Have received more compliments on my hair than I can count. While I have been seeing Leanne for years I would be completely comfortable with anyone one of the Bangs stylists doing my hair and believe me when it come to my hair I am extremely picky. Over the years I have done some drastic changes as well as maintenance visits and no matter what I am in for Leanne listens to what I want and then explains to me what the best process will be to keep my hair healthy and what the best "look" will be which is much appreciated. many salons I have been to in the past don't care about the health of your hair and will just go ahead and put harsh color or bleach on it which damages and ultimately ruins it. The staff is extremely professional, well kept up on the latest trends, color knowledge, and have I mentioned Extremely affordable. read more

Great experience at Bangs Salon. My hair turned out exactly how I wanted! I will definitely be back!

Best cut and color I have ever had. First time that I have left a salon and felt like I could go actually go out in public. Emily is amazing. Great personality and easy to take to. I felt like she listened and and gave me better service than what I asked for. read more

Another wonderful experience at Bangs Salon! I've been a "regular" for almost 4 years. The atmosphere is so friendly. LeeAnn is amazing and always takes the time to explain how to style my new cut. I have never left disappointed! read more

Great place, great service, great prices. Good atmosphere here. Go see Karly, she's amazing!

This salon is ok in a pinch but it was kind of pricey and the gal that did my hair didn't really listen to what I wanted. She had to keep asking other people how to do things. The most annoying thing was I felt like I was in high school with all the gossiping that was going on. Definitely will not return. read more

I bought a Groupon for this place. I had been before years ago . The groupon said you could use one every six months so I thought it would be fine but when I tried to make an appt. I was told that is only for new people. Now I am stuck with a groupon I spent $80 on. Stick by what you have set up. read more

I've been going to this salon for almost a year and you'd think by spending a lot of time and money they'd be willing to help you when they screw up. I've spent probably almost 800 dollars at this salon only to be treated like complete and utter crap. I decided that I was going to get my hair dyed burgundy, knowing that this color is high maintenance and that it will fade quicker than most colors. I had dark brown so they had to lighten it to get the vibrancy that I was looking for. Three hours later and I was absolutely in love with the color. A few days later I took a shower and literally as soon as the water hit my hair the water was all red.. The color quickly bled out of my hair. Though I was using color safe shampoo, it didn't stop the color from fading. I decided I would give them a call to see if this was normal. I explained my entire situation to the lady only to be put on hold for a few minutes, then the owner answered the phone and I had to re explain the story because the girl obviously wasn't understand my situation. The owner of the salon kept interrupting me only to put me on hold again for another few minutes, picked up, asked me what my last name was, and then the phone hung up. I let a few minutes pass by to see if someone would call me back and of course no body called me so I called them back. It was the first girl again and she told me that it was normal.. Normal? I have had red hair and it never fell out THE FIRST DAY. So then I asked if they would fix it because obviously the stylist made a mistake and she said well you can come in for a gloss and hopefully it will stick better.. So you guys messed up my hair, and then you're going to have me pay more money for something that "hopefully" will do the job? Oh and the fact that I messaged my stylist about this before this whole phone fiasco, only to be ignored by her.. So I decided I wasn't going to give them another penny and I decided to go to another salon. I showed the stylist there my before, the picture she took of my hair lightened and then after. And she told me "of course the color just fell out, she lightened it way too much for that tone of red." So basically Bangs Salon is all money hungry and doesn't care to fix their problems that they cause. It would've been a cheap little fix, but that was just too much for their HUGE egos. So you definitely lost a loyal customer because you guys just refused to fix it. read more

I bought this Groupon to go here but was scared of the negative reviews here. First off I had no issue with making my appointment. When I arrived the front staff was pleasant and offered me a beverage while I waited (I was early to appointment). The temperature was very pleasant inside this salon even though it was hot outside. The space was clean and elegant. I used the restroom and they even had some nice Hempz hand lotion for my poor dry hands to use after I washed them. There was nice music but wasn't overly loud playing. I decided to go with Emily because someone else had mentioned her in these reviews. She was right on time with her other client and saw my promptly after. She was extremely pleasant and professional. The shampoo chairs at this establishment are fantastic! They are sooo comfortable. I have never been to a salon in my whole life have my back and neck feel comfortable during a shampoo until I came here. Emily did an absolute fantastic job on my hair. I asked for a short angled bob with funky baby bangs in the front and she gave me exactly what I asked for. I enjoyed sitting in the chair with her as she wasn't too invasively chatty, as I have had before, but also very nice when we did talk. She was focused and professional. I highly recommend this place, at least with Emily as my experience was wonderful with her. read more

Lynnette Wilson totally ruined my hair and the salon did not stand behind her work. She totally went against what I wanted in a perm lying to me the whole time telling me my hair would turn out fine the way SHE wanted to do it and I stupidly believed her. She knew I had a huge important event coming up and trashed my hair that took 4 long years to grow to the middle of my back. I asked for a spiral and she stated it was not long enough. Everything I asked for she countered with something different telling me it would not be smart. Me not having had a perm for over 25 years trusted her. She left the perm solution on for 25 minutes on my fine hair and fried it. Then she did a keratin treatment and flat ironed it in telling me to wait 48 hours before washing it out. I now have a straight fuzzy mess that has cost me over $178 thus far and I am left with shoulder length hair that looks like straw. She said she would refund my $115 she charged but to this day has not. read more

Terrible. I went in to have my roots foiled and left with my hair dark on top and light on bottom. Manager was rude, I will never go back.

I purchased a groupon for a Brazillian Blowout here. I showed the stylist pictures of my hair after my last Blowout and said that is how I wanted it done. A few days later, after I had washed my hair for the first time, I realized that I did not get what I went in for. My hair was still curly and frizzy and not smooth and straight. I called the salon and was told repeatedly that I did not know what a Brazillian Blowout is but they would look at it if I came back. I went online to the Official Brazillian Blowout site, sent pictures from that site of before and after pictures to the salon via private Messenger at which time they said they wanted me to come in and they would have a different stylist look at my hair but that I will have to pay for the product, which they quoted me $40 for product. There is no way the amount of product originally used was $40 and why would any salon make the client pay for any portion of the re-do when it wasn't done right the first, all other salons will fix their mistakes free of charge, Bangs Salon will never see my business again and I will make sure that all of my friends know about my experience. read more

Recently moved to the area and I got my hair colored in downtown Puyallup. They absolutely RUINED my hair. Needed to get in somewhere different immediately and stumbled across your salon. Here Ally took GREAT care of me. She was very friendly, personable, and professional! And she fixed my hair too :) so happy I found this spot. Thanks again Ally! read more

Super professional, these ladies do a great job! LeeAnn can work with any hair type, she definitely knows her stuff!

I got my hair done here for the first time by Chelsea and I will be coming back!. As soon as I sat down in her chair she gave a GREAT consultation giving me ideas, tips and suggestions on what would be good for my hair. It felt like such a sigh of relief feeling like I was in the hands of a true hair professional who is so knowledgeable about what's trending today with color techniques, cuts, styles, etc. I have mixed girl curls, so it was also comforting to feel like she knew what she was doing with my hair type and not looking at it sideways with confusion on how to work with it as some stylists have done in the past. On top of all of this she is great to talk to while you're getting your hair done, but doesn't talk so much to where you can't relax and enjoy the experience. I left that salon feeling like a million bucks because of how great my hair looked and STILL looks. She gave me exactly what I asked for, 'Effortless hair that I don't really have to fuss too much with in the morning." I SO recommend this salon and Chelsea as a stylist. I know I will be coming back to her because I found my new hair stylist! (I always read Yelp for reviews on new places but never actually use it, but I HAD to give her a YELP shout out!) read more

Great find! I stumbled upon this salon while I was shopping in downtown Sumner and then did a bunch of online research before making my appointment (I'm pretty particular about my hair and I get balayage--which is harder to find). I'm so glad I went here. Elaina did a full balayage on my hair and the color is lovely and exactly what I asked for. I was previously going to Gene Juarez and while they did a good job the price is way higher and Elaina at Bangs did a better job for less. Plus everyone in the salon was friendly and chatty and it seems like the stylists enjoy working there! I was also told that the owner is a Redkin color instructor and the staff regularly takes continuing education classes in hair color and design. This is important to me because I expect anyone who does my hair to be up on current trends and Bangs definitely delivered in that area. Highly recommend. I will be back again. read more

I wish I could say my last experience here was great, but it wasn't. My hair is now ruined and I will have to wait for it all to grow out. My first problem was that I was scheduled for an apt. and waited 4 weeks for it due to my busy schedule, just to find out the day of that my stylist was no longer working there and no one informed me or even called to reschedule me. they were to busy to fit me in (understandable), but instead of apologizing for it, the owner/manager was very rude to me. I should have taken this as a warning, but didnt. I went to my new apt, wanting rose gold (golden blonde with pink in it, which I specified) I left the salon with dark red hair (I cried for hours as my blond hair was now ruined). I went back for them to fix the color (ultimately impossible without frying my hair). I then left the salon with a washed out orangy pink color. I ended up having to dye my hair a dark brown (I cried even longer). Oh and I forgot to mention two important things; although my stylist was nice, her coworker gave me snarky looks and made snide comments throughout the second apt. The other thing is that in order to give me more volume, she cut little pieces of my hair very close to my scalp, while this might work for thicker hair, I (having fine hair) now have small pieces of hair sticking straight out the top of my head and it looks really bad. I will never ever go back here and I wouldn't recommend anyone going here; it was a living nightmare. read more