TLDR: Bad nail design and color experience. Everything else in our mani/pedi was good, great, or…read morereally great.
My visit was 90% great and 10% very disappointing. My sister-in-law took me here for some pampering girls time, and she got us the most upscale mani-pedi for the kind of nails we wanted (shellac for me, dipped with design for her). Everything about the pedicure was relaxing, soothing, and enjoyable. We each got simple gels on our toes, and we're very happy with how they looked and felt.
The manicure part was good/great for the hand treatment, main color, and part of the design I showed them. When it came to the little orange maple leaf I wanted on each nail, though, he looked at the picture and said he could do it... and it went rapidly downhill from there. He started with the orange, which I had chosen and loved. Partway through my first nail, he said the color wasn't dark enough and switched to a red. My sister-in-law said not to worry because he would use multiple colors, like in the inspiration photo I showed him. He spent the next several coats (all with the same red color) painting a large 6-pointed star shape that was the wrong shape for a maple leaf and looked more like 3 overlapping sticks than an actual leaf. Trusting that he would finish by filling in the actual maple leaf shape in orange at the end, we stuck it out. Then someone else came over -- twice-- and started to apply a top coat. We kept telling them that the design wasn't done and tried (admittedly through a language barrier) to explain that the leaf shape needed to be fuller. The man came back over and said, "I can't do it like in [the] picture." (I wish he had told us this earlier, as I would have been a little bummed but still quite content with the brown and silver before the red was emblazoned across them.) We were so relieved when the man came back and started trying to fix the shape, however, that we didn't even think about the fact he was still using red. He never did go back to using the color I had told and showed him multiple times I wanted!
So... it's the middle of October, and I have nail art that looks more like Christmas poinsettias than fall leaves. I have ordered my own polish and nail decals online to paint over it all myself because, honestly, it pretty much looks like I painted them myself anyway... and it will at least have the right colors if I do it myself. Also, the ends of my nails are almost all rough on the edges, and I'll be able to smooth them myself when I fix it.
My sister-in-law's nails (done by someone else) came out looking pretty close to her inspiration picture, and everyone was pleasant other than the above mentioned interaction. So I would definitely recommend going here if you're not getting any particular kind of detail done on your nails. If you want a professionally finished design, however, I'd definitely recommend looking elsewhere.
