In January 2018 I signed up for a membership at the Kearney, Nebraska site. I intended to tan for…read morea month prior to a trip to the Dominican Republic. I told the clerk that I only wanted the membership for one month and she said she would cancel it after I was charged for the month. This did not happen and I found recently that I have been charged $84 a month for the past year even though I have not used it since the end of January last year. I spoke to "customer service" and they were unwilling to refund any part of the bogus charges even though it was the fault of their clerk for not cancelling the membership after one month as I had requested. Total rip off and will never use them again.

Staff here can be very pushy at times and not always attentive to issues in their salon. The…read moremanagement after being addressed did nothing to do anything to resolve the issue of the poor spray tans that numerous clients have being receiving for months. They have for sure lost my business.

I'm new to town from Las Vegas, and took a gamble on trying Redefine Medspa-- I was very pleased…read morewith my filler results! I went to Julie who took her time and carefully listened to my needs. The office is really nice, and I will definitely be back again. Kearney needs to get better on the business reviews lol, Redefine deserves many, many more 5-star comments.

Jarilyn was absolutely great. My husband and I booked two 60 min sessions as we were so tired and…read moresore after our move. The massage was super relaxing and felt wonderful. I just didn't want it to end. Thank you and wish u all the best!

Best massage I've had, great environment and friendly staff.............................read more

Great place to go to! Defiantly one of the best I have been to. Staff is super nice and helpful…read morewith everything.

Showed up at establishment at 8pm to utilize a coupon & gift card I received. At that time I…read morerealized the store closed at 8pm. The coupon expired that day, so I just wanted to make a purchase & leave. The employee said "sorry, our computer system completely shuts down right at 8pm, so I can't make any transactions." Hmm... thanks!

Crazy clean with well maintained machines. Ask the person at…read morethe front desk for a card to put money on so you can use this card without having to buy one for $10.

Was in town for work for a couple moths, they do offer dry cleaning or starched press however it is…read moreVERY expensive for EVERYWHERE I have ever been. Long sleeved button down shirt are around $7 each for starch and $8.50 I believe for dry cleaning them. They however are done pretty descent though. The price is the reason for low rating.

Great facility. Awesome beds and very clean. Customer Service lacking. I was asked when where and…read morehow many times I've tanned. I felt like she didn't believe me. Called back to talk to mgmt. and treated same way. I would choose customer service over a bed because you can tan serval places but if your treated badly then it ruins the whole experience!

Helium has always been such fun vibe since day one. But even better, the service and treatment is…read moresecond to none. You leave feeling refreshed, beautiful and a part of their little family. Such an inviting group of women.

Amazing business owner with customers and employees in the forefront of thinking. Right in the…read moreheart of downtown and bustling all around!!!

While the employees are nice, there are many issues with this location:…read moreThey do not regularly monitor the spray tan booths to ensure the booths are properly full which results in a light and/or nonexistent spray tan. Common sense would suggest you check the quantity when opening/closing the store but that does not seem to be happening. The second time this happened to me I waited till 11:15am on a Friday for someone to show up (they state their hours are 11am to 4pm Monday through Friday) but no employees came in. If you want to take advantage of the opportunity to tan outside the hours they are open you need to be prepared that things will not be properly stocked. Also, they don't monitor the lights and I came in to completely dark rooms which can result in safety issues. Unfortunately, I purchased the unlimited monthly package so I am tied to this place for 30 days; I will not be renewing or using this location moving forward.