I'm not going to give a full review because I admittedly haven't used their services. However, the…read morereason I feel the need to post a review is that while my daughter was interviewing I watched their staff allow TWO dogs to escape and run into traffic. Insanely unacceptable. Since I haven't used them myself, I gave a middle review.

I had a wonderful experience here a few months ago with my yorkie, Sassy. She was sick and Dr…read moreStanley took such great care of her. She had to be hospitalized for a couple of days but felt so much better when I picked her up. I felt like they were affordable for all that they did to care for her and make her better. The staff were all so attentive and gave me updates. Now, Sassy gets excited every time she has an appointment. I appreciate all that they do and how kind they are!

I've lived in this area for over 30 years and have horses, cats, and dogs. Back when I was younger,…read moreI had thought about going the veterinarian route but life took me a different direction so I can sniff out a vet that just wants to overcharge you for things that don't matter. Dr. Thigpen, Dr. Long, and Dr. Smith are the most compassionate and knowledgeable vet for dogs/cats around. The staff are true animal lovers and won't over handle your animal or sedate them unless it's necessary. They don't do horses but do many exotics. Veterinary services are so expensive these days and they will work with you to find the best method of treatment for your animal and checkbook. Now this is NOT your fancy white walled vet building. It's a renovated barn with plenty of farm animals around. It doesn't smell like a vet office either which puts many animals at ease. I've been using Dr. Thigpen since before her barn was renovated into a vet office- back when it was just a goat milking parlor which was over 12 years ago- I highly recommend them.

Please don't take your pet to Sale Creek Veterinary Services. Dr. Wiley and the staff have no…read morecompassion for animals. They are laser focused on squeezing every last dollar out of people. In our case, our little dog was suffering from extreme pain in her spine, and they let her suffer for days because they wanted us to buy her medication directly from them. Sale Creek charges exorbitant prescription fees, and my wife and I are just working class people. We need to save money when we can. They didn't even call us and tell us they cancelled our prescription at another veterinary pharmacy, even though they were fully aware of how much pain our baby was in. How greedy, how petty do you have to be to let a helpless little animal suffer because you want to make a few more dollars? If it had been medicine for fleas or ticks, maybe I could see it. This was a medication that reduces her pain just enough so she can stand up to eat and go to the bathroom. I just can't relate to that level cruelty. We had already paid them about $2,000 in the past month because they wanted to run all kinds of tests on both our dogs, but that wasn't enough. They don't just want some of your money. They want it all. Now here we are a month later. Our little dog is still suffering and has run out of pain medication, and we are looking for another vet. Dr. Wiley and her staff are walking away with about $2,000 and didn't help us in any way. We aren't one bit closer to finding the cause or resolving her pain. Our little girl is feeling worse than ever. If you love your pets like we do, if you do nothing else today, please make the right choice and avoid this clinic. The owner is trying to have my review removed, so I can't say what I want to say how I want to say it because the public won't get to hear the real story and decide for themselves. Chewy contacted them on a Thursday because I tried to buy the same medication from Chewy that Dr. Wiley said Mollie needed for 1/10th of the price that Sale Creek charges, not 1/2, not 1/4, 1/10th of the price! Chewy told me I could have the medication delivered to Georgia but not Tennessee. I didn't know any of that before speaking with them. Chewy sent out the request to have the script filled that same day. Five days later on Tuesday, Debbie Gordan from Sale Creek Veterinary Services contacted Chewy. She told Chewy that my wife and I don't really live in Georgia, and they should cancel our order. Ms. Gordan never bothered to tell us she cancelled our order. Ms. Gordan and Dr. Wiley knew our little miniature shnauzer was in too much pain to stand up to use the bathroom when off the medication, but they absolutely did not care. They wanted us to buy their ridiculously overpriced meds. I'll give you another example. They charged us $80 for a two week supply of an arthritis medication. I bought a three month supply of the same medication online for $30. It was from Petmeds. They tried every possible tactic to prevent me from buying that arhritis medication online. Eventually, I went over and sat in their lobby for about a half hour until they finally gave me a written prescription that I had to send through the mail to Petmeds. All they would say is, "Well, we don't work with them." As a result of having to mail in the prescription because they refused to send it electronically, my dog was going to have to go off the arthritis medication for several days. I asked if they could just sell me a few arthritis pills until her prescripton came in. They sold me four pills. Those four pills cost more than the three month supply I ordered from Petmeds. 4 arthritis pills from Sale Creek cost more than 90 arthritis pills from Petmeds. The people of Sale Creek deserve a better veterinary clinic. The doctors and staff at this practice should relocate to somewhere people are rich and don't have to worry about how much things cost.

Ashland Terrace is our regular vet and we are so pleased with them. They are always helpful and get…read moreback with us any time we have a question or concerns about our kitty. We were on vacation in Florida and had an issue with our cat, who always travels with us to St. Augustine. He had an issue and we needed a vet. Ashland Terrace sent our cat's records immediately and send them to a vet there and get an appointment that same day since we had his records. Thank you, Ashland Terrace Animal Hospital for responding so quickly and making it possible to get our fur baby taken care of while we were away from home! You guys are the greatest!

I don't like the fact that you have to pay out in the lobby After every visit. My biggest complaint…read moreis when I've had to have one of my BEST FRIENDS put to sleep and I have to still go out to the lobby and pay for that. I wish they would have a way to pay in the room and then the family can just leave out of the side door in peace. This is a big deal!!!

We've been using NGAH for many years for our dogs. Super friendly and helpful staff. Very clean…read morefacility with lovely new office expansion. Dr. Ward and Jennifer took excellent care of Peanut for us today. We love them here and recommend them to all our fellow pet owners. Thank you, NGAH! We love you!

Review of Dr. Ramirez…read more I recently brought my very sick cat to see Dr. Ramirez, and unfortunately my experience was disappointing. Despite how ill he was, she declined to provide any medication and instead focused on recommending additional products. She also told me that our second cat would likely become sick as well, which added even more stress. Over the next couple of days, my cat's condition worsened, so I took him to another veterinarian. They immediately diagnosed the issue and prescribed antibiotics, which he clearly needed. A couple of days later, our second cat also became sick and required antibiotics from the same vet. This second veterinarian even called twice to check on both of them--something I really appreciated. In comparison, I never received any follow-up from Dr. Ramirez. Based on my experience, I did not feel that my pets received the care or attention they needed. I feel i wasted $160.00 on someone who leaned on the wall to say you are not going to like what i am going to say, before she ever touched my cat. She cares more about the money!

Wonderfully emphatic and kind staff. Heather and Allison spent about 30 minutes on the phone…read moreconsulting me through end of life care for my senior dog, even though she wasnt yet a client of theirs. They offer at-home visits and provided quotes on all services in advance, really reasonable pricing especially considering the highly personalized and at-home care offered. I am grateful for their help and am saving their contact info for the future!

Dr. Gussack is wonderful! My older dog is very cooperative, but hates the vet and is very nervous…read more Dr. Gussack is great with her. My younger dog is high maintenance, anxious, and not as cooperative. Both of my fur babies are special to me, and Dr. Gussack treats them both with care, compassion, and patience. I am so fortunate to have her as our vet. We couldn't be happier!

First time here, brought my kitty. Wasn't crazy about the curb service, or losing sight of her for…read morethe time it took. But, everyone was very nice and my kitty seemed pretty mellow about the whole experience. Dr. Crow was great.. Glad I gave them a try, and I have my next appointment set.

Very caring and got me in right away. I would definitely recommend them! They kept me posted and…read moreexplained what they felt was needed and the cost prior which I appreciated very much.

What a wonderful staff, the really treated us well. We were able to schedule an appointment without…read morewaiting weeks. My fur baby was made to feel at ease. Appt was not rushed and they took the time to address questions. Website, app, not updated with pricing or times so verify first. My only issue was having to pay a deposit in advance. 1. I don't like having my CC on file 2. I also understand and they are probably no showed all the time. So one goes with other.

BEWARE. Animal Hospital of Signal Mountain killed my cat and refuses to acknowledge this or take…read moreany sort of responsibility for thier actions, let alone apologize. Do not take your pets here for care if you love them. The practice manager Kelly is a thoroughly unpleasant woman and implied I was planning on litigating against her, when instead I wanted some responsibility for my cat and her death. Kelly, if you read this, I work with plenty of residents on the mountain, many of whom have pets. If I can dissuade any number of them from continuing to be a client at your facility my cats death may not be in vain. Attatched is a photo of Sleeper, 12 hours after her visit to AHSM she was in critical condition at the emergency vet.

Best Vet in town. Will never take my pets elsewhere! I have 4 babies and they are so wonderful with…read moreall of them. 3 dachshunds and a doodle. Dr. Mullins is wonderful. All the techs are so wonderful as well. So polite and caring. Gina at the front desk is so absolutely top tier. She is so helpful. Thank you guys for taking such good care of my babies!

Well I don't know where to start. When it comes to vets, we hit the jackpot with the Animal Care…read moreCenter of Ooltewah. I have never before seen such compassion and love for both pets and owners. My pup has cancer and we were ready to say goodbye. Dr. Mullin and his staff (starting at the reception desk) asked us to try a trial vaccine for our pup. We did and long story short he is doing better. Still not out of the woods yet but his tumor has gone away by about 90%. They were with us all the way and took exceptional care of him and checked on him the entire time. Still calling to see how he's doing. Reassuring us that he was doing well and progressing as they thought he would. I'm not sure I could have done this without Courtnee as she helped us stay so positive and just loved on him everytime we came into the office. She took my text messages days, nights and weekends to answer questions. I know this is long but I can't say enough good about this veterinary office and the staff. I have 4 pets and they take care of them all. They all get the same love and compassion when we take them in. Never rushed and always answer questions that we may have.