Great place to bank, love going thru drive thru! employees know who I am and my first name as soon…read moreas i roll down my window.

From the owner: BancFirst has a network of over 100 locations serving 60 Oklahoma communities. Our marketing…read moreslogan, "Loyal to Oklahoma & You" has become the descriptor of the relationship between BancFirst and the communities we serve. No other bank in Oklahoma better articulates the loyalty and commitment to helping Oklahoma's communities grow and prosper. BancFirst Member FDIC and Equal Housing Lender.

I mainly went for this bank because it's near my house and they have several ATM locations, but I…read morethink I should have reconsidered. Hours are very limited especially for people who don't actually work in Stillwater--if i need to deposit a check or need to talk to a person for something else I either have to take vacation time from work or wait till Saturday morning. Don't know how many times I've tried to race there before they closed at noon on Saturday. Other places I've lived, banks usually stayed open till 6 at least 1-2 nights a week, and usually remained open till 1-2 on Saturday afternoon in order to accommodate working people. I wish I had investigated the hours of some of the competing banks here before going with SNB. They also seem to offer pretty limited services other than basic banking...no credit cards available as far as I can see. I wouldn't say I've had a bad experience here and people have always been friendly, but I wish I'd shopped around a little more beforehand. "Meh" sums it up pretty well.

I was a loyal customer of this bank for 15 years. I finally realized that it is not normal for the…read morebank to stop your cards from working without letting the customer know that there was a breach in security. I can't count how many mistakes this bank has made and it has cost me thousands of dollars. They have horrible communication and treat everyone like they are a temporary student customer. If you go to this bank, know that it will cost you time and money to be a customer here. Sad business!!

I am extremely impressed with The Bank NA! Everyone who works there is extremely insightful and…read morewhen they don't know the answer to a specific question they go and find it. Their customer service has been exceptional and I hope to do more business with them in the future.

From the owner: Strong, Secure, and Ready to Loan…read more ATM Locations At: * 101 S Knoblock* 800 W 6th * 1020 N. Boomer* 2024 N. Perkins* 1325 N. Perkins* 1204 S. Main

They were very nice and made my account transition very easy. they even helped me get back money I…read moredidn't know I was missing!

I have banked at Chase for decades, and I always have found their branch staff professional and…read morewilling to go beyond all expectations to help. Not this branch. I had some problems with routine bank transfers and they told me that they don't help with those sort of problems. I was really upset, as Chase's failure to process the transfer created an overdraft at another bank for which I was charged. All the branch staff offered to do was to close my account for me. Sorry, I deserve better after banking at Chase for over 40 years. My advice is go to a local bank, not this place whose only purpose seems to be to open new accounts for students.

Everything about this CU is outstanding! Great people who actually care about member needs.read more

Absolutely horrible customer service from loan officers that really do not care about you. We were…read moreconsidering moving all of our banking needs here, but after the lack of desire to actually support and cultivate a relationship with your new member's We will withdraw our funds, and go somewhere else!

The people here are nice, the time to service was quick, and the service itself was fast and easy,…read morepeople don't often leave good reviews when they have a good experience so here is mine.

Awesome service! Our family recently completed (our 2nd)…read moreloan application and Jacqui G. at the stillwater branch made the process smooth and easy! Thank you for all your help! They support Veterans and have great customer service every single time I go in!

I recently started banking with them and the staff was extremely kind and courteous to me as they…read moreguided me through the process. Since then any transactions that I've made through them have been lightning fast and if I ever have any issues they always waiting and able to help me solve my issue. Would definitely recommend banking here as it has been a fantastic experience for me!!

Do not back here they are horrible to employees and customers. The tellers here are great but…read moremanagement is rude. Never work here they will fire you if you put in a 2 weeks notice. Just watched it happen to a employee.