When I requested the transaction number for the funds transfer after closing on a house, my…read morepersonal information was emailed to both myself and the real estate agent. This included the entire "secure" transfer document with name, bank account information, Tax ID number, etc. It ended up with me having to close the bank account and reopen a new account with a new account number. I have very little confidence this company will keep personal information safe and secure based on what happened. I would not use this company again as they did not seem to be concerned about sharing my personal and banking information.

I sold a ranch and a mobile home and a house and bought a house in Stillwater and Glencoe areas. We…read moreused this brokerage firm each time. Every time I've gone in things have been professional and efficient. One time we needed additional documentation. My husband was able to call the bank and get the info faxed. Buy if he didn't have a personal relationship with his loan person at the bank we might not have been able to close that day. It was an oversight, a near miss that just made some delays. The office is easy to find and the parking is non metered and not covered. The receptionist keeps fresh cookies out, always, plus water and mints. The plush chairs look nice, but there wasn't enough seating at one of my my more complicated exchanges. (Several parties were represented, buyers, seller, executor of the estate. It was complex. ) I would definitely use them again. Every realtor I've used preferred this broker.

After waiting for about 5 hours for someone from one of the Edmond locations to call me back for a…read moresimple transaction, Patrick from the Stillwater location saved the day! He was extremely helpful and completed everything in about 30 minutes, not to mention he saved me from having to drive an hour. Great customer service!

I have never in my life been more disappointed by a private business. It took me a month and a half…read moreto get a debit card. After multiple cards were "sent" to me and none arrived, I finally found out that it was an option to have cards delivered to the store or printed at some Midfirst locations. I first opened a checking account with Midfirst on May 2, but didn't receive my card until June 17 when I went to an Edmond location to have my card printed. If the workers were competent at their jobs and/or cared about their customers, then I would have driven to Edmond to get a card on May 2. Instead, due to the horrible customer service that Midfirst provides, I was late on online payments, incurred fees, and my life was made incredibly more stressful due to the lack of shits to give by Midfirst employees.

Great place to bank, love going thru drive thru! employees know who I am and my first name as soon…read moreas i roll down my window.

From the owner: BancFirst has a network of over 100 locations serving 60 Oklahoma communities. Our marketing…read moreslogan, "Loyal to Oklahoma & You" has become the descriptor of the relationship between BancFirst and the communities we serve. No other bank in Oklahoma better articulates the loyalty and commitment to helping Oklahoma's communities grow and prosper. BancFirst Member FDIC and Equal Housing Lender.