This review is solely from the perspective of someone trying to get an appointment and may or may…read morenot be an indicator of the quality of care you might actually receive there. I just moved to the area and my child doesn't have a dentist yet. Unfortunately he chipped a tooth so I came across this dentist because they say on their website they offer emergency care. However when they called they said they only way for me to get an appointment would be to make a appointment for a cleaning and full exam. Unfortunately it hasn't quite been six months since his last exam so I wasn't sure if my insurance would cover the cleaning yet. When I described the problem again they told me if I didn't do the cleaning I couldn't get an appointment until February. Obviously with a chipped tooth you shouldn't wait that long to receive any care--and honestly their staff should be telling people that so that the child's tooth doesn't get more damaged. I'm totally fine if they just didn't have an opening (and in fact we ended up finding a really nice office). However, I just think they should remove the claim from their website that they do emergency dental care because based on my conversation with them they basically don't.

We have been with this practice for nearly a decade, but it's become too unbearable lately…read more Despite having appointments together for three children first thing in the morning, most recently we were there for over an hour and only one child was actually seen by the dentist before we ultimately left. The hygienist said the dentist was in a procedure while we continued waiting after the cleanings of the other 2, far beyond a reasonable amount of time. Our three appointments were at the same time and I'm not sure how another procedure could have been added in between them. More concerning was the mishandling of medical records afterward. When requesting my children's records to transfer care, the office repeatedly failed to send them correctly and ultimately sent another family's children's records to me, while sending some of my children's records to a different parent. This serious HIPPA violation was only acknowledged after I pointed it out myself. The combination of excessive wait times, poor communication, and careless handling of sensitive patient information made us lose confidence in this practice entirely.

You know a pediatric dentistry is doing something right when my kids literally BEG me to go to the…read moredentist. Everyone is incredibly friendly and kid oriented. Imagine mixing a preschool teacher with a dentist, that's Shiny Chompers. They welcome new patients by name, and the reception is filled with TV, toys, tablets, and a large fish tank. Parking can be limited, but there is an elevator to take the stroller up to the second floor that the office is located on. They are incredibly thorough and make each session enjoyable and comfortable. They have tvs and sunglasses for kids to use during their dental appointments and always send kids home with a goody bag and token to use at one of the many vending machines filled with prizes in the lobby.

It pains me to write this review. And I gave this some time and consideration for a long time. I…read morewas initially excited to see a practice run by two women. My daughter had a cavity and the Dentist suggested that instead of just giving my daughter a filling , a white cap would look better aesthetically. Trying to get my daughter to hold still for something that took that long was very challenging. This ended up being a two day procedure. I was not forewarned about how difficult this would be for a child her age. Because , of the difficulty ( she was terrified and it took 3 people to hold her to have this done ) the work wasn't done well. This was done to her two front teeth. Although she only had a cavity on one two both were filed , the affected tooth more . Within months the cap fell off.;(3 months) My daughter rarely smiles with her teeth showing since this happened. Before this she always had a big smile. I have taken her to two Dentist since and been told this was totally unnecessary work that was done to her. I know as a Mom this has impacted her self esteem. I thought this was great two women running a Dental Practice. I was referred to them by my regular dentist. But , now almost a year later I realize what a mistake it was to trust this practice. Every time I have to beg my daughter to show to smile big and she won't I think of this. I hope no other child experiences this

I highly recommend Dr. Vishal Bant…read more I was looking for a Russian-speaking dentist through my dental insurance. Although they could not find one in my area, they referred me to Dr. Bant in Baltimore, and I am truly grateful they did. From my very first appointment, Dr. Bant impressed me with his exceptional kindness, professionalism, attention to detail, and expertise. He efficiently resolved the problems with two of my teeth, provided a referral for an unrelated issue that required another specialist, and developed a clear treatment plan for my future care. He takes the time to explain every diagnosis and treatment option thoroughly and always recommends the most appropriate solution. Being able to communicate in Russian made a tremendous difference, and I truly appreciated having such clear explanations in my native language. Dr. Bant completed his medical education in Russia before pursuing additional dental education in the United States. Holding both M.D. and D.D.S. degrees reflects his exceptional level of knowledge and dedication to patient care. His entire team is equally professional, courteous, and welcoming, making every visit a positive experience. I feel very fortunate to have found Dr. Bant and would recommend him without hesitation to anyone seeking an outstanding dentist, especially Russian-speaking patients.

Dr. Vishal Bant is the nicest and best dentist you'll ever have the pleasure of meeting. The office…read morestaff is impeccable and I can't say enough good things about this practice. I would highly recommend Bright Smiles to anyone. I've been going there for two to three years. I've had root canals, standard 6 month checkups, fillings, etc. Dr. Bant is incredible at what he does and had great bedside manner. Thank you for reading and you won't be disappointed when you go see him. ​

This place was fantastic!! We recently moved to the area and needed a new pediatric dentist. The…read moreentire staff exceeded my expectations!! Zahara, Madeline and Zehava (just to name a few) all took the time to explain what they were going to do prior to doing anything, which relieved any and all anxiety. Highly recommend!!!

I love the front desk staff and my daughter saw Dr. Neel for over a decade. We always thought Dr…read more Neel was very thorough but now that she is older and has received other opinions, my thoughts are a bit different. At her first adult dental appointment, they asked why she had never received any orthodontic care and said she needed to see an orthodontist ASAP. Severe overbite and significant overcrowding that had been getting worse over the course of several years. She is now almost 20 and multiple doctors have told us that she needs 1-2 years of braces and corrective jaw surgery to fix her mouth. I'm not sure why this was overlooked since we asked Dr. Neel several times if she would ever need braces from the time she was little and he always said no. When she was older, we asked about certain things that were abnormal with her teeth/bite and he told us multiple times that there was nothing wrong. I wish he had referred us to an orthodontist while she was under his care so we could have dealt with this earlier. We feel a bit confused on why this issue was never addressed and why this was able to go untreated for so long.

Been coming here for years. The staff is always top tier. Our waiting accommodations are good. They…read moredo a lot onsite so no need for referrals ....

I had an appointment that was scheduled for 11:50 I arrived at 11:58 and had to sit for more than a…read morehour for my daughter to be seen. I could have been told when I checked in that I would have to sit or they could have just cleaned her teeth only. I will be finding another dental office that is more accommodating because this wasn't a good experience at all.

Last Friday night, I had a dental emergency when a crown--right in the center of my mouth--came…read moreout. The timing couldn't have been worse, especially since I had just seen my dentist the week before for a cleaning and X-rays (no cavities--yay me!). So to have this happen a week later was honestly horrifying. I was in a panic, especially knowing I had to meet with a new client the next day--there was no way I could show up with an exposed tooth. I found this gem of a place through a Google search. The young woman who answered the phone was incredibly empathetic and reassuring, letting me know they could fit me in that same morning--and they did! When I arrived, I was immediately impressed by the beautiful décor, bright colors, and modern setup. They even had a TV over the exam chair where you could watch a movie or listen to music. Best of all, the staff were warm and welcoming. My appointment was at 9:00, and by 9:05 I was already in the chair getting X-rays. Dr. Robinson, one of the two dentists there, was kind, thorough, and worked both quickly and efficiently. I was out of there in under an hour, good as new. If I didn't already love my current dentist, I'd be switching over. And if you're looking for a great dental office--for yourself or your kids (they're a pediatric provider too)--this is the place!

Wow! As a person who is extremely sensitive and scared of the dentist this was one of the best…read moreexperiences I've ever had. ALL IF THE STAFF is extremely helpful, empathetic, and just overall nice af! Super clean space! New technology. Extremely vocal and guess what?? My dentist was a Black woman! Best service! Definitely will be coming back and suggesting them to others.

We were recommended here by our dentist for our son. He had trauma to his tooth and they have been…read moregreat with his plan of care and monitoring his progress. We have had to use the emergency line, and they are prompt to reply and helpful. When we go into the office the staff is friendly, they have a great play area for the kids that my son loves, and the rooms are kid friendly! We love it.

Amazing experience! From the staff to the hygienist to the dentist. Very clean, thoroughly and…read moregentle with my 4 and 9 year old. I would recommend this place.

Truly the best dentistry office with great dentists and literally every staff. I brought all 3 kids…read moreand everyone was so helpful.. taking 3 kids to the dentist is so hard but everyone helped me keep an eye on each one and gave the best care to all 3. They're teeth look so great and set up appointments for their treatment! Did I mention there's a coffee & tea station! The whole place looks extremely clean and so kid friendly! My youngest is 5 and so fidgety but look at her sitting still watching her show Amazing location!!! Mama of 3 left so happy and relaxed! And the kids left with their prizes and goodie bags!! Thank you guys!!

We had a PHENOMENAL experience in June 2023. From the front desk to the dentist, my 2 year old son…read moreand I were in great hands. Upon entrance into the office, we were promptly greeted and enjoyed the waiting area - TOYS included. When we entered the examination room, we were greeted by Ana. She's kind, gentle, engaging and MORE. The room was well equipped for all kids and had stimulating items to keep my l.o. busy and occupied. Dr. Terri is a gem. She's gentle, caring and because she's a pediatric dentist... she has to sing a little. My l.o. enjoyed his exam with Ana and Dr. Terri. He really enjoyed brushing the teeth of the stuffed animal. I HIGHLY recommend this office, staff and experience!

Still a great place for pediatric dentistry. My daughter is now 14 so she will be here for a few…read moremore years. This is where she came for per braces and retainer. Had to schedule a follow up appointment. It was very easy to schedule the appointment. The orthodontist is only in the office at this location on Fridays. At her last cleaning I was able to get an appointment for this day to get her retainer re sized. Her gums have shrunk a little bit over the years so had to get a new pair. Everyone here is very friendly. They will either email or text you the forms you need to fill out for the visit digitally. I will continue to come here until she reaches adulthood.

I've been trekking the kids here for as long as I can remember. They are so kid-friendly. The lobby…read moreis bright and inviting. Toys and books are available for the little ones. There is also a movie playing in the lobby, which helps to lessen the anxiety of my littlest one. The dental assistants are kind and patient. I like how they invite the kids back by themselves, and then the parent for a brief consultation. Kids join the no cavity club and are entered into a contest for the month. They are truly invested in healthy teeth and gums.

I've been coming to this facility for many years, and one of the biggest advantages is that they…read morehave all departments under one roof. Whether I needed urgent care, routine services, or an overnight stay, everything was handled in one place, which has been incredibly convenient. I've used their urgent care many times over the years and even stayed overnight on a few occasions. Each time, the care was very cost‑effective for both me and the facility. Like any medical center, there were occasional issues, but in my experience they were unintentional and addressed quickly once brought to their attention. I've always appreciated that responsiveness. The building itself is consistently clean and feels secure, which gives me peace of mind whenever I'm there. The parking garage is another plus -- plenty of spaces, easy to navigate, and never a hassle. Overall, I've had a reliable, positive experience here for a long time. No complaints.

This Is my least favorite of the kaisers in the area. The ER is located here as well. Parking is…read morefairly simple but it always seems so busy . We had an appointment with a specialist fast and easy.