Got a quote from them and as there price was the best, booked them to move my piano (level access garage to level access garage in the same suburb). An hour before they are due to arrive Steven calls and asks how many bedrooms they're moving. (!?)
I reconfirmed no bedroom, just the upright piano level access garage to level access garage. Steven says that will cost more than double what they quoted. I said if I'd known that I'd have given the job to someone else. He says he can't do the job for that. I'd made arrangements at both ends. Now I'm screwed.
Was he trying to milk more money out of me on short notice, is he incompetent or is he lazy? In any case, he's NOT someone if ever trust again.
I recommend you use someone else. read more