This is an amateur family-run business with great prices... but requiring quite a bit of extra patience on the part of the customer (yes, screaming children in the background of phone calls and extra time and prods needed for getting back to you, etc). My balloons for my wedding arrived rather late - but just under the wire.... and I was pretty disappointed that the color orange was left out of the special rainbow arch we ordered where I had stressed the importance of our total decorating scheme being in rainbows and wanting the balloon arch with all 6 colors in this order: red, orange, yellow, green, blue, and purple. But some extra large mylar rainbow balloons had been thrown-in for no extra charge... and the overall effect of the balloon decorations and centerpieces was beautiful and colorful and the savings was enormous (using balloons instead of flowers)! read more