Fred and Johnnie Mae and their daughter Katie are an incredible team. They'll drop everything to…read morekeep valuable water from being wasted or misdirected. We spend a lot of time at our cabin, but the biggest thing most of our vacationing neighbors call them for is spring blowouts. Last year we got 105 inches of snow (I know right, it's Arizona but we're at 6,000 ft so we get hit hard). Fred and Johnnie Mae have helped us fixing frozen outdoor spigots, replace a water heater and reroute waterlines for a washing machine we relocated. We're getting ready to reno our kitchen and move things around as well as finally get a dishwasher and a waterline for a new fridge - we won't do anything before consulting with these experts to make the total remodel go as smoothly as possible! Dave Evans rusticluxury.net

Fred, the owner of High Country Plumbing, has always responded favorably when we needed him. We…read morehave used him for 26 years and he's the only Plumber in the area we trust not to take advantage. He's honest, trustworthy and good at what he does. We recommend High Country Plumbing highly.

Dear Wrangler Team,…read more I am a new full-time resident of East Verde Estates in Payson. I am writing to share my appreciation for the excellent service I received from your company last Friday. I called regarding a main line stoppage that was causing a backup in my downstairs restroom. The representative who handled my call was professional and empathetic, and she was able to schedule a plumber to be dispatched that same day. To my surprise, I received a text notification with a tracking map within just a few hours. Shortly after, I received a call from Jerry letting me know he was on his way. I was incredibly impressed by the prompt communication and efficiency of your team. When Jerry arrived, he quickly assessed the situation and showed a determination that nothing would stand in his way. Within a few minutes, he already had a shovel in hand, digging near the septic tank and lines. He walked back and forth to the residence a few times troubleshooting the situation. He quickly determined the location of the stoppage and got to work. While digging near the inlet, Brandon, a 2nd plumber arrived without being called. Good thing he did, because his help came in handy. He said he sensed a disruption in the force! That was hilarious! Brandon and Jerry worked together seamlessly with the same goal in mind, to get to the bottom of this stoppage. I admired their work ethic, their teamwork, and positive attitudes. I made sure to provide them with a cold lemonade as they were determined to locate the stoppage location. They went above and beyond, marking the septic lid location and gluing part of the main line previously left unsecured. They reminded me of my late father, no matter what the problem was and what it took, showing up to save the day! Jerry and Brandon, thank you so much for your honest work, your empathetic demeanor for me not having plumbing for 41 hours prior to you arriving. You truly saved the day!

Horrible choice for plumbing company. Plumber came out rude and unprofessional, then spent 4 hours…read moretrying to put in a bath faucet, breaks it, then charges me another 4 hours to do it again with another part! Never been more disappointed in a plumbing service. These people Do Not Care!!!!! And are high priced unprofessionals. Beware! Left the bathroom a mess and used non fitting parts.

Professional, trustworthy, reliable, with reasonable pricing. Mark at Harley Plumbing is our go-to…read moreguy for all our plumbing needs. He's repaired water leaks in the bathroom and, just today, installed a new kitchen faucet (also drilled a whole in the granite and installed a soap dispenser). He calls if he thinks he may run late for the appointment.

Super professional. He's prompt, courteous, fair, and does the job right. Do yourself a favor and…read morecall Mark!

******BUYER BEWARE****** Was in a pinch. Due to miscommunication, the septic inspection wasn't…read moreordered previously and we were nearing our closing date. Needed a septic inspection on a rush. Never heard of Bryan or Small Beginnings but was in a pickle and reached out to see if they could help me and my clients out. Bryan (owner?) seemed nice enough on the phone and said he could make it happen, which I was very grateful for. He said he'd charge a $250 fee to get me "to the front of the line" so we could close on time. No issue there, totally understood the extra fee and appreciated that he was willing to help us in a pinch. That's about where anything positive with Small Beginnings ended. Bryan did the inspection. He provided the report. We should have been good to go from there. Unfortunately, the report was full of confusing data that caused everything to come to a screeching halt!!! For starters, he marked "Operational" on the report, not "Operational With Concerns". Normally this is great news. The problem with this, though, is that he then proceeded to hand write in multiple concerns about the system on the report. What?!!! He marked that the system was "watertight", but then he proceeded to write in two different places on the report that there were leaks. What??!! As you can imagine, this confused everyone who read his report, including the buyer of the home. We sent the report to the company that installed the unit (it was only a year old!) and they were equally confused by Bryan's report. They deal with septic tanks for a living! THEY were confused. Due to the lack of clarity on the report, the buyer would not close until the repairs were addressed. The problem was, nobody knew what repairs actually needed to be made. The closing date was pushed back (making the $250 we paid to rush things a total waste of money). My client reached out to the installer and he confirmed that he would go out and address the issue. He told her that it wasn't really an issue and that it was operating exactly the way it should be operating, and that Bryan was incorrect in the way he drafted his report, but he would go out and confirm no issues existed. There would not be a charge for this. Bryan then told my client that he would take care of the repairs, which she was grateful for. Her thought was that clearly Bryan was the only person who understood what repairs supposedly needed to be made, so having him address them made sense. He did not disclose that he would be charging anything more to do this. Had he been transparent and done so, she would have promptly told him that she would just have the installer go out at no cost. He didn't even go on site, just made some calls and had one of his guys go out. After closing, my client noticed that Bryan had charged an ADDITIONAL $250 to make these so-called "repairs". When I reached out to him about it and asked why it was not disclosed, he called my client and gave her a hard time and talked about how he "moved mountains" for us to get the inspection done, blah, blah, blah. He would not refund the excess $250. So to recap: Bryan says he can get it done so we can close on time and charges me $250 to do so. Bryan writes a terrible report that is confusing even to a seasoned septic company owner, which causes us to miss our closing date. Bryan then proceeds to price gouge and take advantage of the situation by charging my client an ADDITIONAL $250 to go out and fix the mess that his lack of communication and professionalism caused in the first place. And when this was presented to him and a request for a $250 refund was made (I'd argue a $500 refund was justified given that he failed to get it done in time to close as promised), he gave me an attitude and refused. Bottom line, this guy has ZERO integrity and I would NOT do business with him! We were grateful that Bryan was willing to "move mountains" to help us get this thing closed in time, I understood and had no issue with paying him an extra $250 due to the rush. What I DO have a problem with is a business that fails in the way they deliver what was paid for, that failure causes delays and additional issues, and then that same business isn't humble enough to acknowledge that they caused the issue and then has the audacity to CHARGE AN ADDITIONAL FEE to clean up the mess their lack of attention to detail caused in the first place! SERIOUSLY? This was the first and DEFINITELY THE LAST TIME I will be using the services of Small Beginnings. Given that non-approved extra fees were added that were not disclosed up front, and the terrible attitude that Bryan displayed when his lack of professionalism and integrity was called out, I'd caution anyone looking for septic services to think twice before using this company. If not for being in a rush, I would have done more research about Small Beginnings. Based on feedback I've received from others in my industry about SB since, I realize I was doomed the minute Bryan answered my call!

Had an issue with Septic system in Forest Lakes and Michael came out today to take a look. Fixed…read morethe issue, even stuck around to make sure it was working properly. Best customer service I've received in years. highly recommend!!

I was so very happy to find JPratt. I've used other companies and was very very unhappy. The…read moreurgency, the communication, expertise and rates were all something you'd expect from a family-owned local small business - one that cares. They went over and beyond to help make sure the pipes were safe and checked around to let me know what they found. No bs. No hidden fees. These are your guys. Trust me and call them next time you need HVAC work. Thank you Jerry and Collin! Cheers to you.

Jeremy came out to service our A/C system and gave exceptional customer service! He was very…read morepleasant, professional and knowledgeable. We look forward to using J Pratt Heating and Cooling for our A/C and Heating needs and services in the future!

I am a HVAC contractor from California when I came to Payson, Arizona I needed Electrical…read morecontractor.. Mountain Eagle Electrical Co was the third electrical contractor I had spoke too... Not only did They perform on timesaved me 600 bucks. I was happy after our conversation about the project. I felt this was the right company for my electrical needs as an out-of-town HVAC contractor.. s five star rated quality, price, Attitude and promises of completion... as I'm concerned with finishing my project and promises to my client... you won't find a better contractor. I've been in the business 40 years I know five stars when I see it Thank you, Mountain Eagle Electric..

Carter Electrical is my go to for all our electric issues! He has put a surge protector on our home…read moreand just today got our Ring door bell fixed so easily! it had been out for 2 months and I gave up! it took him no time to get it working. He set up our garage freezer. He install our Ring system as well hard wiring it. one of the biggest things is I trust him to properly install up to code and do it right! The first time!

Some of our windows leaked during a recent rain storm. We had Terry caulk the wood over all the…read morewindows. Then had him re caulk around all of our sinks and shower. Did an excellent job. Responded quickly.

Showed up and gave a verbal quote for our work, but (after a month) never followed up with a…read morewritten quote or any type of contact. Did not reply to numerous calls, texts, and emails after the initial meeting.

Sparky in Payson... saved me from listening to my Fire alarm, for hours! Called them at 6:00 Am…read more.. job was finished by 7:00 Am! Fantastic.. will use them again! Gayle Herman

Fast and efficient. An amazing reasonable price. Clean and professional. Highly recommend.read more