Could not ask for a better experience. Ethan was the best salesman I've ever worked with and for…read moresure will be back for my next vehicle!

Great dealership but horrible customer service and Sales Agent. Do not work with "Rachel Sullivan"…read more She is a horrible sales person. Asked her a question about a vehicle available she shut off the conversation. She doesn't like Black or Brown people. Her response was so pathetic and discriminating.

So let me tell you about this whole car-buying adventure... it started with me innocently "just…read morelooking." You know how that goes. I hopped on Edmunds, then slid over to the dealership website, and there it was... the Subaru Crosstrek. Blue. Not just any blue--that blue. The kind that makes you start rearranging your budget and your life decisions at the same time. Of course, I did what any reasonable person does--I went and had a little chat with ChatGPT, plugging in numbers like I suddenly had a finance degree. Credit score, trade-in, price... the whole works. Meanwhile, a salesman named Kevin texts me, asks what I want, gets my payoff, and says he'll get back to me the next day. Well... "the next day" gave me plenty of time to panic. After thinking it over (and probably overthinking it just a little), we convinced ourselves, "Yeah... we probably can't afford that Crosstrek." So I text Kevin and basically say, "Never mind, false alarm, ignore my dreams." ONE HOUR later... Kevin calls. This man comes back with numbers. Real numbers. Good numbers. "Wait a second... those are our numbers." And then he drops the kicker--it's for the SAME blue Crosstrek I had my heart set on. Y'all... we bought the car. For a better deal than we ever expected. And Kevin? That man didn't just sell a car--he showed up, followed through, and treated us like we mattered. In a world where you expect a sales pitch, he gave us honesty, patience, and somehow... our blue Crosstrek. Moral of the story: sometimes you say "never mind," and God (and Kevin) say, "oh no you don't."

The service department is great , but the dealership it's self is most likely the worst dealership…read morein America! For too many reasons too list, I have the extended warranty from here and bought my new outback here, the next closet dealership is OVER 4 hours away so I am stuck with using them.

We had a wonderful experience. We started with Alec, who listened to patiently me as I described…read morewhat I was looking for, he showed me a variety of options, and a variety of price points. All of this at 6:00 p.m. on a Thursday night! He followed up with me via text and phone, but definitely not in an annoying way. We returned on Saturday, with our choices narrower down to two options. Alec wasn't available, but Eli took over for him and did a great job! With his help we were able to finalize our selection and we were soon driving off the lot with minimal fuss. It was one of the best car shopping experiences I have had in 40 years.

3 hr Oil change. Thats all that needs to be said. Had an appointment, showed up to my appointment…read moreearly, didn't leave till 3 hrs later. Asked for an oil change and a tire balance. They didn't even do the tire balanced but I had already been there for so long I went somewhere else.

Easiest purchase yet, today. I have bought many vehicles from here over the last 30 years. Thank…read moreYou MacArthur Motors for doing excellent business

very rude sales people on phone. cant get any info on any cars. I asked to speak to manager or…read moreperson in charge and they kept yelling for what.

This Chevy is located across the small shopping mall where Old Navy is…read more I go to this Chevy because it's on the way to my wife's office. I do love that they have the complementary muffins that disappear quick along with the coffee and occasional popcorn. I also did purchase my 2018 Equinox here. Service here can be quick depending on what you are here for.

I was lied to about my radio not working. Brad said it was the screen. I would not have bought it…read moreif i knew it was a whole lot more than the screen. Its all the wiring, the main part is burnt up, and the screen has been discontinued. So i have a vehicle now that im paying for that doesnt have any of that, and i wont have. I will never buy from them again or recommend them to anyone.

What a great dealership!…read more After several trips to other local dealerships where service seems to have markedly declined, I wound up at Mercedes of Little Rock. These guys and gals are a real class act. I was treated with the utmost respect and attention. The facility is top-notch, and there is plenty of inventory on the lot. I was impressed that throughout the entire process--even when the finance folks were preparing paperwork--I was never once left alone or treated like another number. My trade-in offer was very good, as was their willingness to deal on price for the new car. I was never pressured into buying unwanted accessories or warranties, and there were no hidden fees or the like. It seems that everyone here, from the salesperson to the finance manager to the business manager, has been here for a very long time. And it shows. I'd definitely recommend checking these folks out if you are in the market for a luxury car. A+

I am considering buying a used MB from a dealership in Tennessee. I called MB of Little Rock and…read moreexplained that to one of their salesman and asked if I could sit in one of their vehicles with similar seats. I told him about the vehicle I am considering, and even sent him a link with photos of the vehicle and the seats. He said "sure, come on in". I drove across town to the dealership only to be told "we don't have anything with seats like that". I expected more from a Mercedes dealership.

Bought a car. Driving it home. Over heats and water pours out the bottom…read more I call Tony McDaniel the salesman and he said " I told your wife not to pick the Volvo. Nothing I can do about it. He then talked to someone and the said they couldn't fix it due to the cheap price we got it for. He said get it back up to us. ?. We had to pay a tow truck to get it back to him. I haven't heard from the dealership. Who does business like this?

I spend nearly $50k on a new Honda Ridgeline Black Edition. I was told by finance manager, sales…read moreperson Keyshaw and when I called to schedule my service the 1st service free for buying new. So I get here just to find out it's going to cost $245. Bait and switch. This is our 2nd purchase from this dealership and will be the last.

In recent months I took notice of the little private dealer that is Friendship Auto, and as a lover…read moreof most things automobile (there're always exceptions) I also took notice of the beautiful machinery that graced Dan's lot over that time. Conveniently placed near one of the exits closest to LRAFB you can't help but peruse the inventory that he tends to carry. From Corvettes, to Mustangs, to a little red Fiat Cinque-Cento (500) Abarth. Friendship auto has had some choice rides that make you want to stop for a gander. And gander I did... It wasn't until I passed a 2015 Subaru WRX in World Rally Blue that I decided to stop. We talked about the car, and he instilled a confidence in me that most used car dealers are never able. Why? Because he loves cars and he loves the people who love them as well. His cars are priced to compete with local dealers near and far and they're priced for him to gain little to just enough. There's no crazy mark up, and he's a no haggle kind of guy. Which I'm fine with... If you know what you want and you have done your research. Then you'll know the prices are right and that he prices his inventory to move. The experience was a good one and moved quick, but there are a few concessions you'll have to make. No fill up and wash, but I'm alright with it. It's something to note for those that weigh that but know the experience is superb. Friendship Auto deserves this highly rated review. Dan is about the details of the cars on his lot, it helps you to take notice, and notice you will. Keep an eye out because he always has something for everyone. Especially us petrol head types.

Landers Toyota of Little Rock doesn't just sell excellent quality vehicles at an affordable price,…read morethey are highly responsive to any service-related issues. The staff are very professional, prompt, courteous and kind. Makes one ask, 'Where have YOU been all my life!'. My experience has been positively GREAT!!

Waited for 2 1/2 hours for a scheduled oil change & tire rotation. The place seems like a place…read morethat workers go to just hangout. I had to go to the service desk to see if the car is ready, only to find out that it was ready an hour earlier. No one called, texted or came to the lobby to let me know. They didn't even do the complimentary carwash. Go elsewhere.