I can always count on Blaise to do whatever he can to get me in & help me with my unfortunate car…read moretroubles. Any time someone asks for a mechanic in Richmond I point them this way, and I will continue to come to this place as long as I'm living here. Affordable, fast, efficient ‼

Excellent place. I'm always able to get in within a timely manner, staff work quickly and are super…read morefriendly. Prices are reasonable.

This place used to be great. It sure has changed. Went to them when my check engine light came on…read more I had already had the issue diagnosed at Grease Monkey but they recommended taking the vehicle to a full service shop for repair. Dunkums wouldn't accept the diagnostic code and wanted to charge me to diagnose it again. They got the same code. Then they couldn't find the part. I told them I could get the part and asked what the install fee would be. They told me to go f*** myself over me buying the part and bringing it in. There used to be a really nice man behind the desk there. Something certainly has changed.

My sister recommended this place for a state inspection. I normally get it done at the dealer, but…read moreit was easier for me to schedule here this time. Made an appointment over the phone, which they were scheduling about a week out. I checked in with a super nice guy, and 20 minutes later, I was outta there! Wow! They didn't try to sell me services I didn't need and everyone was professional and nice. The shop looks like it's been around since the 60s, which doesn't bother me one bit. They've got vending machines, restrooms, magazines and wifi. Everything you need. I will definitely be back!

My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

What great service! I've been looking for a new auto shop since the dealership I went to has sky…read morehigh prices. Found Elliot Auto was a small, welcoming, and recommended biz. Getting an appt was easy, I called in & they gathered my info to send me a quote. I got a quote via text that I accepted to set the appt. There's no waiting room, so you do have to drop off the car & head elsewhere to wait. I had a scheduled maintenance done, and it was ready before the end of day. Upon pickup they explained what was done & made sure I didn't have any questions or concerns. All the staff was SUPER nice! Definitely recommend.

This is an honest old school shop where the mechanics are trained to fix things not just replace…read moreparts. These guys really know cars and they are as honest and fair as they come

Work done on time to my satisfaction Service writer/office…read morestaff cordial They keep their dog there, which in my view is cool

Greg is awesome. This place has the vibes of a family owned shop and the integrity of one too. I've…read morebrought my car to him multiple times, unaware of the real issue, and he has never overcharged me. He's honest and explains everything to me in a way I can understand. This shop won't just do a repair because you ask, they want to make sure it makes sense and you're not spending unnecessary money. This is the only place I recommend or take my car too now.

DO NOT TAKE YOUR CAR HERE -- they will waste your time and NOT FIX YOUR ISSUE. I paid almost $1500…read morefor my car repairs and it still wasn't fixed. I decided to not take it back to them because it would only be worst. DO NOT TAE YOUR CAR HERE Kept my car for too long, consistently said it would be ready and then when I called they would give a different date (they never called me with an update) I left my car for a week with them, when I returned the car still wasn't ready and took an additional week, even though they said it would be ready upon my return. My car sounds worst than when I dropped it off, it now makes more noise like the screws are loose on my engine. My service engine light came back on after the supposed repair, that's what they were supposedly fixing, as well as my tire pressure light came back on the very next day. They are the WORST -- please let this review be a WARNING -- DO NOT TAKE YOUR CAR HERE *if you're reading this message after the fact, I go get your car now, if you can. Such a waste of time and money

I recently bought my car from Chris at CARRVA. The service was impeccable, the staff was friendly…read moreand I will for sure recommend you to give them a visit before you settle elsewhere for your car purchase.

They have nice cars and are really reasonable and helpful in many ways. Found my first car here and…read morethey we cooperative the whole time. A really nice car dealership all around.

Excellent work, estimate, & customer service. The Staff are…read moreall Professional and friendly.

Great customer service and work. Great communication and very thorough. Will happily do business…read morewith again in the future.

Great people and quality work! Very pleased with the work and highly recommended. They…read morecommunicated well and performed work in the time promised.

I have taken two vehicles for major and minor repairs- it is a relatively simple review- great…read morepeople- excellent work and fair prices. Two thumbs up