I've been under the care of other rheumatologists and pain specialists but none match the…read moreexcellence of Dr Ostadian. He's very professional, empathic, and above all, he listens. He's definitely knows what he's doing because my procure (ablation) gives me pain-free living for 7 months. Thankyou, Dr Ostadian!!.

No longer recommend. Between the office experience and their office manager, Lauren, their…read morescheduling woman Sheila, and Dr. Singa himself, the service has drastically declined. There is a reason the other reviews echo the exact same sentiment. Lauren is rude and condescending and honestly, she has no clue what she is talking about half the time. They treat patients like transactions. That's it that's all. Last year, I ended up pregnant and miscarried but the way this practice treated me/the pregnancy/my other providers was honestly disgusting. Even then, I was receiving conflicting calls from different staff members having to repeat myself over and over again. There are several other pain management clinics to choose from. They lie about contacting you and when you show them they DIDN'T call you, they decide it's best you find care elsewhere. I bet. This is exactly what happened. I spoke with them on Tuesday the 3rd to schedule a follow up in March and by Wednesday the 4th they were saying I needed to be seen before my medicine could be refilled even though it was already due for fill and I was just seen last month claiming they called and left me message after message. Like I said, they seem desperate for money. As a manager myself, I see what is happening. Their employees are making activity notes as if they are doing their jobs but in fact, aren't. They don't like this being brought to light. Instead of taking accountability, they will make up more lies like "oh that's because so and so wasn't privy to that". However, if talking about an activity note that pops up on my account, ALL employees would be able to see this prior to scheduling an appt. Not to mention, THEY called me to schedule the March appointment. Not the other way around. They lie when it's convenient for them and fits their narrative. It's ironic that Dr. Singa would even have anything to say being that I haven't seen him personally since 2023. I was always pushed to his PA's. His prior PA Martin was very honest about how disorganized and chaotic this practice was/is which is why he left. His new PA Grace is lovely and I hope she makes it out of there asap.

Dr. Gburek saved my life. I was referred to him after an ER visit that not only took my dignity,…read morebut my reputation. Over the course of the last 3 years I can confidently tell you what an amazing man and hidden gem he is. A crisis in our country is the state of the healthcare industry and the toll it takes on providers. Providers can become so overworked or burnt out that they forget to see their patient as a person or have so little time that spending any extra time advocating can seem daunting. Dr. Gburek found me at the lowest point in my life. By simply listening to me, treating me like a human being, and advocating for me; he made all the difference in the world. He carefully made care plans based on my life goals like having children and factors such as my age to refer me to specialists. I had a unique case where I became medically handicapped in terms of medication. Steroids and NSAIDs cause me to develop stomach issues I had never even heard of. Stomach issues that caused me to be unable to eat regularly for nearly an entire year. I was wasting away to nothing while I waited for Cigna or any doctor to help me. I had lost 20 pounds unintentionally in 365 days. He tried to send me to specialists that could find an answer for my symptoms, but to my dismay, those specialists had no answer for me or even any ideas of how to help me. If you've ever been in that position you know how lonely and desolate it can be. It was traumatic To even be brought to that point I spent years of my life arguing with Cigna that my life mattered but, naturally, they only want to hear what the doctor thinks. Even if that doctor has not throughly completed an assessment, offered any treatments aside from medication, or been inappropriate with your care. Dr. Gburek is not one of those providers. He takes your health and goals seriously and will advocate to give you your life back. He is the only provider who advocated for me with Cigna over the last 3 years. My health struggles robbed me of my identity and I believed there was no hope. Dr. Gburek did not leave me with no hope and he did not leave me without solution. Instead, he fought for me and saved my life. By giving me a life with manageable pain, I am able to pick back up the pieces of who I used to be and who I want to become while continuing to help others as he helped me. I want providers like Dr. Gburek to know how important their care is so they don't lose sight of why they do this and continue to help people. I want patients to see this and know that there is hope for your case. He deserves all the praise and I am incredibly thankful for my healthcare hero. Experiencing a chronic health struggle can be dark but hopefully you can find someone like Dr. Gburek to turn on the light.

I came in here for two separate occasions. once for two spine steroid injections in my t4 and t5…read moreand my second visit I had steroid injections into my left hip. both times I was walked through the process and was checked in in a speedy process. the nurses took me in the back and prepped me before the injections. The injections were quick and smooth (not going to say painless because that would be lying) but if you can't have it a little pain, they have the option for a local and aesthetic. If you are dealing with back or hip pain or pain in general your body, I would highly recommend scheduling a visit through your doctor.

Dr Khan listened to me patiently and kindly. To my amazement, using ablation, he reduced my neck…read moreand shoulder pain to nearly zero. That pain had limited my activities, and significantly reduced my quality of life. Going into his office I had been told I might need spinal fusion. And now I'm pain-free in a way I never thought I would be. It feels like a miracle. I would recommend him to anyone. He's a kind, ecperienced, and effective physician.

I brought my wife here for a steroid injection to help with sciatic pain. If you have BCBS, expect…read morea $55 co-pay. I was hoping to join her in the procedural room, but since they use an x-ray machine, guests are not permitted. She was out only after 20 minutes feeling significantly better. The sciatic pain had been greatly relieved and her mood was elevated. She'll be due back in 2 weeks for a followup. Update to follow if need be.

These guys are awesome ! I don't often go to the doctor for my recurring lower back issues- as they…read moretypically resolve themselves after a couple of days. Unfortunately in mid July I had a strain or pull that wasn't getting better and impacted everything I did- it hurt to stand, sit, and sleep. Enter Dr. Sinclair and CRS Bella to the rescue. From my first visit in July, I had constant communication from both of them on my pain threshold, feedback on the treatment, and the exercises that follow. I went from barely standing (and doing so leaning significantly) and pain all the time to being 96.7 percent after 4 visits. The remaining 3.3 percent I will get back by continuing my exercises. Can't recommend this place enough!

I've been going to Airrosti for about 2 months now and have only good things to say…read more I injured my neck several months ago and was referred to Airrosti and didn't really know what it was; I was thinking more traditional PT that I'd been to before for other injuries but its that and much more. I've been treated by Danny for PT and Dr Renfro about 6-7 visits now. They are both friendly, caring, and very knowledgeable about what they do and human anatomy. Every session starts with Dr Renfro going through some questions and basic movements to see how things are progressing before he treats my neck and right shoulder (think deep tissue massage type work). After that, I meet with Danny for 15 minutes to discuss progress on my PT homework and also going through new movements for my next homework assignment. They've both been fantastic and I also like how they email you the list of exercises after every visit so you have it in email (there's also an app too). It makes it easy to open the email, watch the video demonstrations, and even has a checklist to keep you on task. Overall, nothing but good things to say and I'd recommend it.

If I could give more than 5 stars, I would…read more My experience with Procare in Round Rock exceeded my expectations. I needed care over the course of two months, and on top of seeing noticeable changes within the first two weeks because of the attention to care and exercises, I began feeling difference in my daily headaches, stiff neck, whiplash, upper and lower back pain and neck pain, and my hunching over. The entire team's dedication to care meant a lot to me. I felt hindered in multiple aspects of my life when I was injured, am finally getting back to an active lifestyle, & now have the tools I need moving forward to carry in my pocket that I learned from this team. No one ever expects an accident, & sometimes you may not know how to move forward from it. I am so thankful to Dr. Hayes and his entire team, my life genuinely has improved significantly. I couldn't thank them enough. (Dr. Haye's, Auja, Dr. Dimeko, Essence, the lovely kind Front Desk receptionists, were all fantastic and made me feel at home.) If you are on the fence and aren't sure if you will find a benefit from physical therapy, I recommend swinging by the office and feeling the vibe. They are on a mission to heal people, are educated masters of this field, and Dr. Haye's is intuitive and a true professional.

Pro Nightmare. Between Owner Neil Boecking stonewalling my emails and Dr. Casey Hays inappropriate…read moreconduct this past 8/10 visit, I will not be returning as a patient. Dr. Woods from the South location adjusted my neck while it was still inflamed only two days after a rear end auto accident Dec '24. I opted to stay with Hays since then since he was less gung ho with his adjustments. The one technique I did like and get benefit from from Dr Woods holding my head, his hands shook so much, it felt very unstable and ineffective. Fast forward to Hays. This past year, I've given him the benefit of the doubt because I had no issue with him personally and the treatments themselves were effective but, this doesn't excuse his personal jabs and remarks towards me. He's commented about me not wearing underwear, made fun of my see through waist purse calling it a 'festival bag' before bringing me back for treatment and, I wish it stopped there. I had strain in my right arm from moving and a massage. He starts wringing up my arm from the wrist and when it was one pass too many near my elbow (he wrung my extensor origins by the elbows 3 times) the third time it was turning red and hurt so I pulled away saying "that's too much". There was a tech sitting by watching. His hand stayed on my arm and he didn't exactly stop pressure right away but, his knee jerk reaction was to ask me "are things ok at home"? I had to do a double take and ask "what"? He asked out in the open if anyone was grabbing me and this was a safe place here. I told him he was way out of line and expressed my willingness to leave if he wouldn't treat my wrist. He doubles down and inspected my arm for bruises saying "that looks like a bruise" on the top of my forearm (where there was none, as you can see in the photo). This is after I already explained to him I just moved and bruise easily. He goes on to talk about a past client who had been through "trauma and abuse" and that he always asks to touch since that client. He pulls me to a separate treatment room, apologizes, and further explains the how the past trauma client is his reason for being so cautious about touch. I accepted the apology and thanked him for clearing the air and that I still needed treatment on my neck. He told me HE WAS NOT "charging for today". He was rude while adjusting my neck. He didn't adjust my wrist and showed me the widget instead even though I told him it was cramping saying, it was a ligament that popped. I was shown how to adjust my own shoulder but, it was rushed. He mentioned a free cold laser treatment for my wrist. As we got to the front, he asks for my sheet and I wait. Alejandra asks how I want to pay and I explained he was waiving this visit and to check with him. She came back saying that only the laser treatment was free. I asked how long it was and she said 15-20 minutes. I told her I could do 15. I only got 8 minutes with the tech. The tech had me hold the laser and I could see the timer but, the laser was also very heavy. Dr. Casey Hays has some deep psychological issues regarding a past client and touch. I recall him asking to touch in past visits and, I even tried putting the onus on me saying my pecs were sensitive and not to touch them (because he did use too much pressure that hurt on the pecs) but, getting the help I need should NOT require going through psychological hoops, left field personal jabs and confusing checkouts. Dr. Hays: you look like you sleep under a bridge. Get help and stop projecting onto patients!

Went to see Dr. Kim about migraine pain. Extremely knowledgeable. Office staff efficient and…read morepleasant. Visit very thorough. I felt listened to and heard. Left with a treatment plan and samples.

We trusted Dr. Kim with ongoing care, which is why this situation was so disappointing…read more We made a 2-hour round trip to a follow-up appointment only to be unexpectedly informed by Ying, the PA, that Dr. Kim was no longer with TriCity Pain, and that May 24, 2024 had apparently been his last day. Patients were never notified beforehand -- no call, message, letter, or any other communication. Finding out at an appointment that your physician had already left weeks earlier is unprofessional and unacceptable for continuity of care. The core issue is a lack of integrity in how this transition was handled toward patients in a pain clinic setting, where individuals are already dealing with significant ongoing suffering and dependence on consistent care. Abruptly leaving without proper notice shows a concerning lack of consideration and accountability toward those relying on treatment. If there was a reasonable explanation for the abrupt departure, it was never communicated to patients. Even in difficult or unfavorable situations, patients deserve a basic level of transparency and a diplomatically delivered explanation, particularly when ongoing care is involved. Even Ying appeared uncomfortable being left to explain the situation to surprised patients arriving expecting to see their physician. To be clear, the issue is not that a doctor changes practices or opens a new clinic -- that is understandable. The issue is how it was handled. Patients deserved honesty, transparency, professionalism, and integrity throughout that transition. UPDATE to previous review: Dr. Kim's response does not address the central concern raised in the original review -- the lack of communication and failure to notify established patients prior to his departure from the practice. It does not acknowledge the impact on patients who arrived for scheduled care and were only then informed he was no longer with the clinic. The response also does not include any apology to patients affected by the lack of notice and disruption in continuity of care. The use of the word "unfortunately" comes across as dismissive in context and does not address the underlying concerns regarding patient communication or continuity of care. Additionally, it references a "2024/2025" departure timeline, which is inconsistent with what patients were told by the practice (May 24, 2024) and does not align with what we experienced firsthand on June 4, when patients arrived for appointments and found he was already no longer there. Overall, the response does not engage with the communication failure or patient impact raised in the original review.

Dr. Tuggle has your back, literally…read more From limping in with hip pain to playing with your kids at the park, take the chance to live better!

A few name changes, still great service. Dr. Tuggle and his core staff are still providing high…read morequality spine and rehab service! I know when I have to go there, I'm going to get great service and near immediate relief. And they're expanding which is wonderful to see.

My Massage with Kelly at Connected Health was very relaxing and really hit the spot. I'm moving in…read moreso my body was so sore from all of that work and her slow long strokes really made my body relax.

Very nice people, really good treatment. You feel that they care about the patient. Also very…read moreflexible with appointment schedules.