The 2 stars are purely for the good food and extensive wine list. Well done chef! We were supposed to go there after work on Friday night. However we were told by the staff that for 12 people we had to get the set menu of $65pp although we advised them that we only want to have drinks and maybe some nibbles, but the girl on the phone sounded very annoyed by our requests and told us there is no alternative arrangement for 8ppl and above, also we have to be out by 8.30pm if we take the 6pm booking, which was not told when we made the initial booking. Anyway so we went on to another place just down the same street. After few drinks around 8pm, few people have left and only the 6 of us so we decided to give this new joint a try. Got there, it was busy but not full for a Friday night. We were seated outside on the terrace. We were greeted by a friendly Asian waiter who dressed in black shirt and pants and he explained the menu and wine list to us in the most professional manner. But it all ends here. Firstly, a waiter who dressed in a blue checker shirt as the rest of others in the restaurant refills our water glasses without checking or looking. Half of us were having still water but were all refilled with sparkling water, he didn't care. Secondly, my friends have reserved a full plate of food for me as I needed to attend a family emergency phone call for 45mins and have told the staff do not take it away for numerous times, again the staff failed to pay attention and took my food away without asking or checking when we moved our seats to a table inside the restaurant. The plate was not half emptied or been eaten, I believe an experienced restaurant staff or pay attention or even with common sense should know that's reserved for someone. It wouldn't hurt to ask or check with the people at the table at that time, especially they have been given instructions for 5-6 times not to take it away but yet again, didn't care. As I resumed to the table and found out what happened from my friends, I asked the waitress nearby and again she didn't care and just said "I will get my manager" in an annoyed voice and stormed off. Another guy came over who we believe it's the manager, after telling him what had happened, without an apology for the mistake, asked me what I want and if I want my chicken. This is not the response I expected, especially from a restaurant manager. People don't go to restaurants to be treated with poor attitudes and services, especially with that price tag. There are about 8-10 other restaurants on the same street but yet this is the most unpleasant experience I have ever had. Yes the food and wine were impressive, however with this terrible customer service, customers will not want to return. We are very fortunate in Sydney as there are plenty of restaurants with good food and service, customers would like to return to restaurants with both qualities. But this restaurant is definitely not one of them. As a person who eats out at least 2-3 times a week, I am definitely not going back to this place and will not recommend it to anyone I know. read more