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Recommended Reviews - Balboa Parasail
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Amazing experience! Great activity to enjoy as a family or a date. Check them out! Parking is a bit tricky during summer time but it's worth the time and money.
Hard to gripe when you're hanging 800 feet above water and soaking in the beautiful view. Sky and Brock were great. They took the time to explain the tour, made sure we felt safe. As an added bonus, they made the journey there and back pretty epic (and fast)! Had a great time.
These guys were great! We had such a fun time enjoying the experience and the view from up in the sky. They did a great job communicating with us before our appointment and throughout the experience. If you go on the weekend, get there VERY early before your appointment. Parking is super limited on the summer weekends.
Hands down a great experience! The experience was perfect from the great service from Chris and Brock to the views of the pod of dolphins swimming along with us. I'm always on the hunt for fun things to do around Newport Beach and this is by far the best adventure to do when you're here! The entire experience was exciting and the ride was always smooth. Loved it! 10/10
It was our first time parasailing and we had a blast! The crew (I don't remember their names but it's whoever worked the 10:30 ride this day) made the experience 100x better, they were cracking jokes with us and playing music for the ride. We were nervous at first but the crew guided us through everything and made us feel safe. When we were up in the sky, it was extremely tranquil and peaceful; we even saw a huge sun fish! I would recommend this spot to anyone looking to try parasailing!
Took my family parasailing 7/14 and it was an amazing and smooth experience. We were originally scheduled at 4:00pm and got pushed back to 6pm due to unexpected delays in the morning. I do wish we had been told earlier that the call we received at 3:23 so we did wait around since we had arrived on time. Parking is definitely a hassle especially on a weekend so do arrive early. The boat ride and parasailing was a 10/10. Our captain was Dustin but I did forget the gentlemen's name who was helping us on the boat, but they both made conversation with us and made sure our experience was top notch. Would definitely recommend a photo package for the group so that you have those everlasting memories, I was satisfied with how raw and in the moment they were captured. Will be bringing my family back in September!
Surprised my boyfriend to this for his birthday. It was an amazing experience 10/10. And since it was his birthday he got to do this for free, I just had to pay for myself. When we got there, the other party that was supposed to go with us were running late, so we got the entire experience for ourselves. The workers were so nice and cool. They even took pictures of us with my phone.
This was an amazing experience, Simon and David were friendly and helpful. Would definitely do again and again!
We took our granddaughter & her best friend for our granddaughters 14th birthday celebration. The captain & his first mate were both friendly & professional. Everything was well explained & any fear or concerns were put to rest by the captains great explanation of what would happen "in case". The photos are wonderful. Our only complaint was time. They were supposed to have a 10 minute ride, we videoed from the moment the girls were attached to the parachute until their feet landed back on the boat - it lasted 5 minutes & 15 seconds. A huge disappointment for the cost of their adventure. They thoroughly enjoyed it but their time was only half of the already short ride. I feel like they are owed a do-over for 1/2 price. I do recommend the adventure, just make sure you get the time you pay for.
I wanted to do something fun and different for my birthday this year and before I knew it, I was at balboa parasail! The workers were exactly what you would want. Relaxed, calm vibe with music on boat when they take you out/in. I had never been before and I had assumed there would be a little bit more "thrill" to it, but it was as calm as could be. A pretty awesome experience nonetheless.
The physical parasailing part was the only 5 star portion of this business. Really poor customer service from Kevin the manager and some staff at Balboa Parasail. We bought a Groupon for a tandem parasail experience. When we arrived to our appointment we were attended by Kevin, he told there would be a hold on the card during our experience but assured there would be no charges--since we already had purchased the Groupon. Two days later I find that a $230 charge had posted to my card statement (which was the amount of the "hold"). I immediately called and one of their staff members seems so frustrated to be talking to be about a refund and was told I had to "call Monday because they didn't have the computer". I called Monday and spoke to Kevin, the manger, he rudely told me to send the screenshots of the double charge and the Groupon. I sent the screenshots. A week went by and no reply so I called again and he gave me another email address to send it to and again, another week went by and still no refund or even a response or explanation! Both emails weren't even deliverable emails, and I had gotten one of them from their website :( Anywaysss, if they make a mistake they won't fix it or help you fix it and also be super rude about it. I wouldn't refer this place to anyone honestly!
Super fun and my girlfriend really enjoyed it. Great way to start off our Valentines celebration. Definitely will be coming back! Shoutout to David and Jack for ensuring our safety and for the good conversation on the way there and the way back. 10/10 experience!
27 days ago
This was an amazing experience! I went with my 11 year old for our first time. I probably should've asked to go no further than 400 feet but it was still an amazing experience. My son enjoyed the boat ride while others sailed. Thanks to these two for their professionalism and great sense of humor... read more
4 months ago
Just did this today for the first time. Cap'n Christopher & his co-captain were so much fun and handled everything with care. It's to my knowledge Christopher just bought this company from the last owner and is hoping to put more love into the business. For sure would go back! read more
8 months ago
This was truly one of the most beautiful, and exhilarating experiences. You feel safe because of the amazing crew and everything about the experience was so fun and smooth. I came here with my family and we all loved every moment of it and we are so grateful for Chris and the California Parasail team for making our day unforgettably amazing. They are most definitely the best to do this activity with, so go with them (they are truly great and so kind)! Also I recommend getting the photo package, my family took some photos as well but we purchased the photo package and they were 100% worth it! Thank you again California Parasail! read more
1 year ago
It's fun and great experience. They give us presentations before we fly that makes me feel safe and knowing what to do. Once you are in the sky. It's super quiet and peaceful. Thank you Chris and his crew (I forgot his name) for giving us a safe and happy journey. read more
1 year ago
3 years ago
Hard to gripe when you're hanging 800 feet above water and soaking in the beautiful view. Sky and Brock were great. They took the time to explain the tour, made sure we felt safe. As an added bonus, they made the journey there and back pretty epic (and fast)! Had a great time. read more
2 years ago
These guys were great! We had such a fun time enjoying the experience and the view from up in the sky. They did a great job communicating with us before our appointment and throughout the experience. If you go on the weekend, get there VERY early before your appointment. Parking is super limited on the summer weekends. read more
3 years ago
Hands down a great experience! The experience was perfect from the great service from Chris and Brock to the views of the pod of dolphins swimming along with us. I'm always on the hunt for fun things to do around Newport Beach and this is by far the best adventure to do when you're here! The entire experience was exciting and the ride was always smooth. Loved it! 10/10 read more
2 years ago
It was our first time parasailing and we had a blast! The crew (I don't remember their names but it's whoever worked the 10:30 ride this day) made the experience 100x better, they were cracking jokes with us and playing music for the ride. We were nervous at first but the crew guided us through everything and made us feel safe. When we were up in the sky, it was extremely tranquil and peaceful; we even saw a huge sun fish! I would recommend this spot to anyone looking to try parasailing! read more
2 years ago
Took my family parasailing 7/14 and it was an amazing and smooth experience. We were originally scheduled at 4:00pm and got pushed back to 6pm due to unexpected delays in the morning. I do wish we had been told earlier that the call we received at 3:23 so we did wait around since we had arrived on time. Parking is definitely a hassle especially on a weekend so do arrive early. The boat ride and parasailing was a 10/10. Our captain was Dustin but I did forget the gentlemen's name who was helping us on the boat, but they both made conversation with us and made sure our experience was top notch. Would definitely recommend a photo package for the group so that you have those everlasting memories, I was satisfied with how raw and in the moment they were captured. Will be bringing my family back in September! read more
Surprised my boyfriend to this for his birthday. It was an amazing experience 10/10. And since it was his birthday he got to do this for free, I just had to pay for myself. When we got there, the other party that was supposed to go with us were running late, so we got the entire experience for ourselves. The workers were so nice and cool. They even took pictures of us with my phone. read more
1 year ago
3 years ago
This was an amazing experience, Simon and David were friendly and helpful. Would definitely do again and again! read more
5 years ago
We took our granddaughter & her best friend for our granddaughters 14th birthday celebration. The captain & his first mate were both friendly & professional. Everything was well explained & any fear or concerns were put to rest by the captains great explanation of what would happen "in case". The photos are wonderful. Our only complaint was time. They were supposed to have a 10 minute ride, we videoed from the moment the girls were attached to the parachute until their feet landed back on the boat - it lasted 5 minutes & 15 seconds. A huge disappointment for the cost of their adventure. They thoroughly enjoyed it but their time was only half of the already short ride. I feel like they are owed a do-over for 1/2 price. I do recommend the adventure, just make sure you get the time you pay for. read more
2 years ago
3 years ago
I wanted to do something fun and different for my birthday this year and before I knew it, I was at balboa parasail! The workers were exactly what you would want. Relaxed, calm vibe with music on boat when they take you out/in. I had never been before and I had assumed there would be a little bit more "thrill" to it, but it was as calm as could be. A pretty awesome experience nonetheless. read more
6 years ago
The physical parasailing part was the only 5 star portion of this business. Really poor customer service from Kevin the manager and some staff at Balboa Parasail. We bought a Groupon for a tandem parasail experience. When we arrived to our appointment we were attended by Kevin, he told there would be a hold on the card during our experience but assured there would be no charges--since we already had purchased the Groupon. Two days later I find that a $230 charge had posted to my card statement (which was the amount of the "hold"). I immediately called and one of their staff members seems so frustrated to be talking to be about a refund and was told I had to "call Monday because they didn't have the computer". I called Monday and spoke to Kevin, the manger, he rudely told me to send the screenshots of the double charge and the Groupon. I sent the screenshots. A week went by and no reply so I called again and he gave me another email address to send it to and again, another week went by and still no refund or even a response or explanation! Both emails weren't even deliverable emails, and I had gotten one of them from their website :( Anywaysss, if they make a mistake they won't fix it or help you fix it and also be super rude about it. I wouldn't refer this place to anyone honestly! read more
4 years ago
Super fun and my girlfriend really enjoyed it. Great way to start off our Valentines celebration. Definitely will be coming back! Shoutout to David and Jack for ensuring our safety and for the good conversation on the way there and the way back. 10/10 experience! read more
4 years ago
Jack and David were phenomenal! My bf surprised me with this parasailing event and it was an unforgettable experience with the crew and our group of new friends. From the moment we checked in everyone was so kind and welcoming! Highly recommend:) read more
2 years ago
For my 1000th review I wanted to do something special so I signed up for parasailing. It is something I have always wanted to try and it seemed quite 1000th review worthy. I honestly went into this experience thinking it would be amazing and they would get 5 stars... but clearly that isn't the case. I read their negative reviews and I got some warning about how they hustle you for TIP. Parasailing is such an uncommon activity, I don't blame people for not knowing to tip. To prevent this from happening, I stopped by the bank to get $5s, $10s and $20s to tip them relative to how their service is... I truly felt that I did my best to be a good customer. In their email they tell you to come 30minutes before your reservation time. This seemed reasonable so we headed down to the area and paid for all day parking and ate breakfast nearby so we would be a quick walking distance away. My reservation was at 10:30am... meaning we needed to be there by 10:00am. Well we were but THEY WEREN'T! They didn't get there til 10:20am. I understand being late once in a while but I also noticed other reviews saying they showed up late. If you expect me to be there at 10am, I expect you to be there before 10am with everything set up and ready to go. Being late is RUDE! Furthermore they walked right on by. When I approached the counter and said, "good morning!" they simply ignored me... I tried again. I asked them about the waivers we needed to sign. I figured I should be proactive if they are going to be less than efficient with their business. They told us to sign and date our waivers, pretty standard... right? Well... AFTER I SIGNED THE WAIVER... Dave, the owner, comes over to tell us about the fog and how he doesn't know when it will be gone and we can stay or reschedule but he did not tell us ahead of time since it could burn off... but probably not... WOW WHAT A WASTE OF MY TIME!! Couldn't he tell us that BEFORE we signed the waiver. So I looked at my calendar to see a good date to reschedule. My next free weekend is in about two months... how anticlimactic. To make everything more and more irritating by the second, DAVE replied with a remark about how they are open 7 days a week and if I was really going to be that busy. And he seemed pretty annoyed of me... I found myself explaining to him how I work M-F and had this and that plans coming up. Then I stop myself, WHY AM I EXPLAINING MYSELF?!?! I want to take this moment to point out there was NO OTHER CUSTOMER behind me, but he was like, I'll just put you at noon today, text me to cancel/reschedule. Umm, he had nothing better to do... Why can't I stand there and figure out a good date for myself? NO WONDER WHY PEOPLE DON'T WANT TO TIP YOU!! Before anyone puts me on blast, I am not mad about the weather. That is definitely out of anyone's control. Their business should really invest in a weather app or device... If Dave came ON TIME and was NICE about the situation, I would have gladly rebooked with him for a better date. I am going to take my lost because I have no respect for people who are late and businesses with horrible customer service. Also I DO NOT trust Dave to launch me hundreds of yards in the air. I refuse to waste anymore time with this business. I will surely go parasailing sometime soon... but with another establishment! read more
2 years ago
3 years ago
2 years ago
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3 years ago
Please read reviews before purchasing! The last thing I want to do is leave a bad review on a business, but I had no other option. I booked a reservation for my Birthday on Friday at 1:30pm. I got a text message stating that there would be an hour delay due to a 'sea swell'. My group and I had no worries at all and decided to stop by just to check in ahead of time. There were two gentlemen in the booth. When we came up to the booth they didn't come to the window, and spoke to us from afar as if we were bothering them. Absolutely horrible costumer service. They told us that they would text us for further notice, since they didn't have a boat. We went ahead and continued our day, and have not received a call or text still. It is now Sunday. They are avoiding the situation. No communication whatsoever. I have reached out multiple times, and on different platforms. Our day revolved around this booking which was very unfortunate, even driving hours out. We completely understood that unexpected things happen, although the least these men could have done was shown empathy, kindness, or even any slight care for the situation. read more
5 years ago
5 years ago
So much fun, My first time. My friend Susan got it for my 60th birthday Kevin and Noia are great at making you feel comfortable.. lots of laughter. Can't wait to do it again read more
2 years ago
5 years ago
5 years ago
The BEST experience of my life. Honestly I was terrified of trying parasailing and I almost didn't go but I'm SO HAPPY I did! Kevin and David were the two people who were the staff on the boat and they were SO incredible!!!! I probably wouldn't have gone on if they weren't so nice. They were both so extremely helpful and so genuinely kind. They made the experience that much better by just being so comforting and understanding with me. I felt completely safe, listened to and comfortable the whole time. I will definitely be returning but will only be requesting both of them. I felt filled with happiness when I left. I couldn't have asked for a better experience. Thank you to the amazing David and Kevin for making this so memorable for me and also my boyfriend for pushing me to do it! Woohoo! read more
6 years ago
Had a really great time parasailing! Use the discount on their site to fly free on your birthday! Overall fun experience & worth the price with the deal! The guys operating the bot are pretty fun and played music the whole ride. I also paid for the $40 photo package, but it wasn't really worth it.... we ended up with about 30 photos only a few good ones, a lot of which were blurry or looked like the same shot. I recommend asking someone else on the boat to just take pics with your phone & save the $40! In terms of COVID-19, be aware they are not taking any precautions. They will fill up to 12 people in the small boat, no masks, the life vests & harnesses are just passed around between groups in the boat. But if you're deciding to go out parasailing, the lack of precautions might not phase you. read more
8 years ago
Super accomodating when we were running late for our original timeslot. Definitely recommend you going an hour earlier bc parking on Balboa Island is no joke... Staff were obviously well trained and the entire experience was fun!! BUT... although it's advertised that you will be up in the air for 10 minutes, it definitely was more like 5. read more
6 years ago
6 years ago
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More info about Balboa Parasail
600 E Bay
Newport Beach, CA 92661
Directions
(949) 485-4665
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http://www.balboaparasail.com
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