Randy and his team at Village Cremation in Chula Vista are extremely professional and truly committed to heartfelt excellent care for your love ones. I would and have been recommending them for several years. They took exceptional care of my mother. God Bless! read more

they double billed us my dad had cremation service insurance but they insisted on cash from us when he died they just now billed the cremation insurance do not use them! read more

Balboa Cremation Services provided excellent service when my husband passed away suddenly. The entire staff was kind, professional and did not try to pressure us in any way to buy expensive items or services. Jessica and Megan were especially helpful. I would highly recommend this business. In your time of need, they will guide and take care of you. Judith C. read more

End of life is tough enough . Finding services that are decent priced , classy , helpful , and friendly can be challenging. However , this is the place to call !!! I can't recommend them enough ! Jen was wonderful , helpful, patient and informative. She never seemed annoyed no matter how many times we called with questions . We used their chapel area for my fathers viewing and it went better than planned . They let us set up beforehand , were there if we needed help , but gave us our space as well . The chapel location had plenty of parking , bathrooms , and quite a bit of space for everything and everyone . They are also helping us set up a military honors funeral which takes a lot of the guesswork out of what we need to do . If I could give them 10 stars I would ! I HIGHLY, HIGHLY recommend this place ! Don't hesitate if you are looking for services , call them and you will not be disappointed! read more

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Randy and Megan were wonderful to work with. This was such a difficult time for us and they made it feel easier somehow. They were so patient, kind and respectful. Truly a lovely experience . Appreciate their professionalism. read more

The entire team from Randy to Megan were very respectful. They listened and made everything happen as requested by my late partner. Randy and Megan went beyond customer service request and in the end I received respect and beyond the excellent customer care. They became part of a loving family. Thank you so very much Balboa Cremation! read more

Excellent service, explained everything perfectly, compassionate. The service was reasonably priced. read more

Jessica was very thoughtful, kind, and helpful. She was patient and efficient in responding to emails, phone calls, and in person. Everything was as smooth and easy as it could be during a rough time. read more

I could not have asked for better help. Team is professional, respectful and caring. I had ZERO issues with the Team at the Balboa Location and when a friend asked for help shortly after I used them I sent her directly to the Village Location and she said the same about the Village Team. read more

Really great people. You can feel the warmth of their heart as they walk you through their services. It's the best cremation pricing and service in San Diego county. read more

Where would I begin? First and foremost I would like to thank the person who answered the phone (Jul 4th) on the day when I was overwhelmed with the passing of our family member and trying to figure out what to do. He's very helpful and compassionate. He explained every details with respect. The place where we had the service are very descent and have enough parking space in front of the building. There's a space with long table to put food in a separate room. I definitely recommend!! read more

Great communication and fair, up-front, pricing. Did not pressure us to buy products or services we were not interested in purchasing. A far better experience than a full-service local mortuary run by Dignity that we used previously. Would highly recommend. Thank you. read more

Balboa Cremation services handled my brother's body with care and dignity and the subsequent cremation with professionalism. Everyone we dealt with was kind and helpful. Highly recommended. read more

Straightforward reasonable listed pricing, responsive-caring staff and easy processing of paperwork. I am from Hawaii and was able to have everything completed over the phone and the computer. From having our loved one being picked up, the direct cremation, paperwork, follow up, remains pick up and receiving the death certificates in the mail, all smoothly completed. Again, their prices on their website were listed and very appropriate. Other direct cremation prices from other mortuaries seemed outrageous and most didn't even have a price list to even look at. read more

Everything went smoothly from picking up the deceased to picking up the paperwork afterwards everything went well. I highly recommend recommended business. read more

Everyone at Balboa was efficient and compassionate. They responded quickly and answered all of my questions. It's easy to negotiate their website in choosing services and the value they deliver is very good. read more

Professional and easy to get through the process. Very responsive upon the passing of my dad.

My father's sudden passing was the first time I had to manage all aspects of someone's death. Nothing was preplanned. One star reviews of mortuaries around town left me intimidated, not to mention, sick to my stomach. I did a lot of research and price comparison shopping. Balboa Cremation Services has a transparent, itemized price list that is very reasonable. It's a small operation with a few locations. The owner, Randy, is readily available. In fact, Randy not only answered my many questions and educated me about the process but also returned my calls after hours and on the weekends. He and his team were knowledgable, straightforward, reliable and kind. Shamefully, same can't be said about the hospital's decedent affairs department nor the parish taking care of the funeral. I highly recommend this mortuary. It's one part of this tedious process I didn't lose sleep worry about. Thank you for helping me bring my dad home, Randy. read more

Made the process easy. My first time setting up a cremstion. Good communication throughout. Very personable. Convenient location made it easy for pickup. read more

Everyone was very compassionate and understood the difficult time this was in our lives. There was no pressure with choosing the right services for our family. We had contacted several mortuaries prior to the passing and pleased with the overall cost and empathetic staff at Village Cremation. read more

Village Cremation Services were great! Zarhina was kind, compassionate, knowledgeable, and very helpful. She made the whole process go smoothly. Balboa Cremation Services were also great! Richard and Rick arrived within the hour for my friend. They both were neatly attired which I liked. It showed respect. They were kind and compassionate. The paperwork went smoothly and they handled my friend with dignity. All was greatly apprececiated. I would highly recommend them both. Evelyn S. read more

Losing a loved one is difficult, the staff made me feel a lil more at ease. They were very sincere and caring

We had back to back deaths in our family within days of each other. Balboa Cremation Services really stepped up to the plate. They were compassionate, fast and most of all they genuinely care. We are looking forward to bring our uncle back home to Hawaii to his final resting place. read more

Balboa Cremation Services - Taking Uncle home. - Cremation Services Near Me - San Diego, California

My husband was kept in refrigeration longer than necessary because the doctor from hospice took time to sign his death certificate. Jennifer has experience dealing with various hospices in San Diego, and she knew this particular hospice requires more follow-ups than usual. Not only did she keep an eye on them, her daily communication with me allayed my fears and anxiety in my time of grief at my husband's passing. I greatly appreciate Jennifer's help throughout the process. All staff at Balboa Cremation Services were compassionate, kind, and knowledgeable. Would recommend them to anyone grieving for the loss of loved ones. read more

Randy was very good at first and after several adjustments to planning and the invoice needed one final change he just disappeared stopped responding to all texts and emails. So after weeks of planning and with a terminal illness he forced me to start the process over of trying to find someone etc. read more

Dennis was such an amazing help to us in our time of grief of my Dad's passing. He took care of EVERYTHING, including a full Military Honors Gun Salute and live Taps at the gravesite service. He coordinated the whole service, including directing the pallbearers, and inviting Father Dermot to give a wonderful mass. Father Dermot's homily touched so many hearts, we all wanted to offer appreciation after the service. I gave him a photo of the wreath stands we wanted, and they were delivered exactly as the photos - beautiful. I am so grateful to Dennis. He showed sincere compassion and willingness to help. He was meticulously detailed with all of my Dad's arrangements. I would highly recommend this organization and Dennis should you ever need to make arrangements for the passing of a loved one. read more

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My brother recently passed on Nov 11th and we needed cremation services and the compassion, empathy they showed was so grateful. Everything was handled online and over the phone. There prices are great too. Call these guys before calling anyone else. read more

This was the first death that I needed to manage. I received a list of options from someone at the hospital and luckily, I looked at reviews because the first on the list had TERRIBLE reviews. Thankfully, I found Balboa Cremation Services. Not knowing anything about this process, they were VERY helpful to make sure I submitted everything properly, very attentive to calls and emails, and very polite during this tough time. Everything went off so smoothly. When there are 1000 things to take care of financially and legally when someone passes, the last thing you need is to worry about your loved one's remains, especially when you want them shipped across the country. BCS was amazing and I'm very thankful for their help. I HIGHLY recommend them if you need such services. Thanks BCS! read more

The services provided by the crematory were good overall. The facility offers a serene atmosphere and a quiet place for reflection. Despite my pain and grief, I was very appreciative and lucky to have the services and care of the Funeral Director, Mr. Randy Bellamy, who was very courteous, respectful and sensitive to our needs as well as other personnel present during and in the crematory room, considering that this was an extremely painful process for the family. I also want to mention that I had an outstanding service provided by Ms. Zarhina Fuents, who helped me at every stage in the process. Unfortunately, my first encounter at the crematory office was with a cold and rude reception personnel, two women that didn't even have the courtesy to welcome any of us, when we stepped in. They just ignored us like we were invisible, until I had to approach the desk and asked. I gave a four-star rate for this service because sadly they are the face of this business. When you're going through pain and suffering for the loss of your loved one, you do not expect or need people to treat you with this type of coldness and disrespect. read more

Having already been through managing a cremation 10 years (at a far more expensive business), I was familiar with the process and all I needed this time was a no-frills, low-cost cremation. Balboa did a excellent, professional job and was able to answer any questions I had. read more

Outstanding, professional service during our time of need and dealing with our loss. We were thoroughly walked through the process, and everything was done on time, and in the time frame promised. Highly recommend to anyone needing these services. The Bray Family read more

Village Cremation Services were great! Prices were reasonable and Zarhina was very kind and helpful.

As difficult as death can be, Balboa Cremation made the process after so easy and simple. My father and I pre paid for his funeral cost and had a easy to follow plan after his passing. I would highly recommend Balboa Cremation to handle the process for your loved ones. read more

Jennifer and Randy took such good care of my father and my family. Jennifer especially deserves an 11/10 on her assistance and customer service. All of my requests, both planned and unexpected, were accommodated and worked into the process. Thank you both for your work and understanding. read more

Balboa team did everything with grace and efficiency.

The staff at Balboa Cremation Services provides very professional, courteous and compassionate service. They are also quite helpful and patient. There are steps and forms to complete which they try to get done quickly, but they do not rush the clients. They check in and see if you need help. Everything is easily accessible on-line but they also offer in person help if you need it. Staff are available and accessible. One extra note: If you prepay for cremation services be sure to save your documentation and put it in the hands of the person handling your estate. Anita Stirling read more

Balboa Cremation Services are among the best in San Diego County! No one looks forward to making a call to a mortuary for help and Balboa is capable of handling your loved ones with respect and dignity. In a last minute call for services or for preparation for future services they will be by your side all the way. Many services with a funeral are costly and here you will have a big help without being overwhelmed with costs. read more

Dennis has been there for my family on 3 occasions- all within the past few years. Each time the situation was uniquely different- but his kindness, compassion and patience was steadfast and truly brought my family peace..... On a more general note, the professionalism of the entire staff,the respect our loved one was given during the process, and the very affordable/ no surprise pricing makes Balboa Cremation Services an excellent choice during a time of need. read more

They were there for us when we needed help. They continued to be available as we went through this painful process.

The folks at Balboa Cremation Services were great. Very compassionate & helpful. They walked me through the process & handled everything.